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Mercure Bergamo Centro Palazzo Dolci

Property class: 4

Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Miscellaneous
Privilege, Twin Room, 2 Single Beds
Exterior
City view from property
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$184
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121
  • Place, Centro Congressi Giovanni XXIII
    ‪1 min walk‬
  • Place, Largo Porta Nuova
    ‪5 min walk‬
  • Place, Humanitas Gavazzeni Hospital
    ‪11 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪10 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Bergamo

Mercure Bergamo Centro Palazzo Dolci places you in the centre of Bergamo, connected to the convention centre and within a short 5-minute stroll of Centro Congressi Giovanni XXIII and Largo Porta Nuova. Highlights at this hotel include in-room free WiFi and LCD TVs. .L'Accademia is the hotel's own lobby lounge, serving drinks along with light fare. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Full breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of a shopping centre shuttle. .In proximity to this 4-property class Stazione hotel you'll find Leolandia.

What's nearby

  • Centro Congressi Giovanni XXIII - 1 min walk - 0.0 km
  • Largo Porta Nuova - 5 min walk - 0.4 km
  • Via XX Settembre - 8 min walk - 0.7 km
  • Humanitas Gavazzeni Hospital - 11 min walk - 1.0 km
  • Piazza Vecchia - 8 min drive - 3.2 km

Getting around

  • Bergamo Station - 3 min walk
  • Bergamo Orio al Serio Airport (BGY) - 19 min drive

Restaurants

  • ‪L'antica Pizzeria Da Michele - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bar Escondido - ‬1 min walk
  • ‪Caffè di Via Paglia - ‬3 min walk
  • ‪King Istambul - ‬4 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Mercure Bergamo Centro Palazzo Dolci. A complete renovation of Mercure Bergamo Centro Palazzo Dolci was completed in November 2022.

This 4-star Bergamo hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1800
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Mercure Bergamo Centro Palazzo Dolci offers 88 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 26-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Accademia

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Vegetable garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 9.90 per person
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

What is the cancellation policy at Mercure Bergamo Centro Palazzo Dolci?

Mercure Bergamo Centro Palazzo Dolci offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Bergamo Centro Palazzo Dolci?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Mercure Bergamo Centro Palazzo Dolci on 30 Apr 2026 start from AU$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Mercure Bergamo Centro Palazzo Dolci?

There's no onsite spa, but this property does offer spa services.

What makes Mercure Bergamo Centro Palazzo Dolci a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mercure Bergamo Centro Palazzo Dolci.

Is Mercure Bergamo Centro Palazzo Dolci family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Bergamo Centro Palazzo Dolci is a hit with families.

Does Mercure Bergamo Centro Palazzo Dolci serve breakfast?

Yeah, full breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Mercure Bergamo Centro Palazzo Dolci?

No, Mercure Bergamo Centro Palazzo Dolci does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Bergamo Centro Palazzo Dolci?

Check-in begins at 2:00 PM. Check-out time is noon.

Is there a golf course on site at Mercure Bergamo Centro Palazzo Dolci?

There is a golf course next to Mercure Bergamo Centro Palazzo Dolci.

Mercure Bergamo Centro Palazzo Dolci Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 412 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

jane

Travelled with partner
Liked: Amenities
We have stayed at this hotel at least six times but feel standards have slipped. A feeling of being understaffed and maintaince neglected. E.g. one of the lifts was out of order for a week. First room allocated the inside door handle dropped off So we had to he moved although receptoon knew about the problem. Other things noted. A pity because the hotel position is excellent for visitors to the beautiful city, but may choose a diffent hotel next time.
Stayed 1 night in Jan 2026

4/10 Poor

jane

Disliked: Staff & service, property conditions & facilities
The room we were allocated. After unpacking we
Stayed 1 night in Jan 2026

6/10 Okay

Noel

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

6/10 Okay

Noel

Travelled with partner
Liked: Cleanliness
Good location near the station although lots of people hanging around the area after dark. There was only one lift working and the wi fi was also interrupted.
Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Stayed 1 night in Nov 2025

6/10 Okay

Chin Sang, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Reception claim my stay was not paid when I check in. Manage to show they my receipt from Expedia which indicate already paid with my credit card. They took some time to recheck and confirmed. Should had checked carefully and avoid should Misunderstanding.
Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Oct 2025

10/10 Excellent

Dilyana Borisova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and lovely room, friendly staff
Stayed 3 nights in Oct 2025

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Randy

Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good convenient choice

The location was superb. The staff were very friendly. Overall it was a great base to explore the city.
Stayed 1 night in Sep 2025

8/10 Good

Janice R

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel at a great price but improvement needed

For the price this is a good hotel and the location is great. Cleaning staff are fine. Front desk -- good but when a couple staying for 4 nights asked for more hangers (as there were only 6 in the room) the response was "I will see if we have some in the hotel" -- we never got any more hangers! What was really unexpected was breakfast -- most hotels can figure out how to do a buffet breakfast. The buffet breakfast room was chaotic with a staff that seems oblivious. More than once there were no plates or no utensils in the buffet area. There were tables that needed to be cleared (as the room is full and people are looking to find a seat). And the arrangement -- yogurts in a corner squeezed in near the coffee machine and the hot food -- so that you couldn't get to it. Only one coffee machine (one morning I was in the line for 8 minutes as 10 people were in line to get coffee). I could go on but the point is that the breakfast room has to operate better. It gets the day off to a bad start to encounter such disorder.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort

Atrocious breakfast service

The hotel is centrally placed for the airport, buses and station, the rooms are spacious, but looking dated. However the hotel really fell down o breakfast, we stayed six nights and for four of those there was only one coffee machine working leading to long queues and on o e day both machines were broken. The jitchen didn’t seem to understand rhat as it.was Grand Prix weekend the hotel was super busy and they had run put of bread, yoghurts abd had virtually no hot food available on one day. The lady running the front of house was amazing and tried to keep on top of everything but she was badly let down by everyone else and in all honestly the breakfast issue means I'd be very unlikely to stay there again as €11.50 per peraon for brwakfast was wasted
Stayed 6 nights in Sep 2025

4/10 Poor

McKenzie

Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop

Fantastic one night stay in a great location. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Liam

Stayed 1 night in Jul 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk from the train station and on the bus route for the airport. Fantastic, helpful staff. Well worth stopping for an extra day in Bergamo if you’re flying in and out of the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Stayed 1 night in Jul 2025

10/10 Excellent

Chin Sang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants around and walking distance to upper city
Stayed 2 nights in Jun 2025