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Hotel Deloix Aqua Center

4.0 star property
Family-friendly hotel with 3 outdoor pools and 2 hot tubs

Photo gallery for Hotel Deloix Aqua Center

Fitness studio
Lobby
Exterior
Property grounds
Sun deck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Spa
  • Breakfast available

Explore the area

View map
Av. Sereno Ochoa, 34, Benidorm, Alicante, 3503
  • Place, Benidorm Palace
    ‪5 min walk‬
  • Place, Mundomar
    ‪9 min walk‬
  • Place, Aqualandia
    ‪10 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪46 min drive‬

Room options

View all photos for Double Room, Terrace

Minibar, in-room safe, desk, laptop workspace

Double Room, Terrace

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use, Terrace

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Triple Room, Terrace (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Triple Room, Terrace (2 Adults + 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room, Terrace (2 Adults + 2 Children)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room, Terrace (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room, Terrace (3 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room, Terrace (3 Adults + 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room, Terrace (3 Adults)

Minibar, in-room safe, desk, laptop workspace

Triple Room, Terrace (3 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Terrace (1 adult + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room, Terrace (1 adult + 1 child)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Terrace (2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room, Terrace (2 adults + 1 child)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room, Terrace, Pool View (2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Triple Room, Terrace, Pool View (2 adults + 1 child)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room, Terrace, Pool View (3 Adults)

Minibar, in-room safe, desk, laptop workspace

Triple Room, Terrace, Pool View (3 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Double Room, Terrace, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Terrace, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Terrace, Pool View (1 adult + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room, Terrace, Pool View (1 adult + 1 child)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room, Terrace, Pool View (3 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room, Terrace, Pool View (3 Adults + 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Benidorm

A family-friendly stay in Benidorm awaits you at Hotel Deloix Aqua Center. Within just a 10-minute stroll, you'll find Benidorm Palace and Aqualandia. Highlights at this hotel include 3 outdoor swimming pools, 2 hot tubs and a full-service spa. .A day of pampering can include massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 2 outdoor tennis courts, free water park and indoor swimming pool plus access to bike hire. 4306 square feet (400 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a lazy river. Buffet breakfast is available daily between 8 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Benidorm hotel, attractions include Llevant Beach and Albir Beach.

What's nearby

  • Benidorm Palace - 5 min walk - 0.4 km
  • Mundomar - 9 min walk - 0.8 km
  • Aqualandia - 10 min walk - 0.8 km
  • Casino Mediterraneo Benidorm - 2 min drive - 1.4 km
  • Llevant Beach - 3 min drive - 1.8 km

Getting around

  • Benidorm Tram Station - 14 min drive
  • La Vila Joiosa Tram Station - 27 min drive
  • Alicante (ALC-Alicante Intl.) - 40 min drive

Restaurants

  • ‪Rios - ‬17 min walk
  • ‪Breakfast @ Melia Benidorm - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Restaurante El Niño - ‬8 min walk
  • ‪Kebababish Masala - ‬17 min walk

About this property

Hotel Deloix Aqua Center

Family-friendly hotel with 3 outdoor pools and 2 hot tubs
Some rates at Hotel Deloix Aqua Center are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Deloix Aqua Center offers its guests a full-service spa, a complimentary water park, 3 outdoor swimming pools, and 2 hot tubs. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. An indoor pool, a children's pool, and a health club are also featured at the family-friendly Hotel Deloix Aqua Center. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

This 4-star Benidorm hotel is smoke free.

  • 194 guestrooms or units
  • 3 levels
  • 4 buildings
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Deloix Aqua Center offers 194 accommodations with minibars and a safe. Rooms open to balconies. LED televisions come with digital channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Melia Benidorm
  • Pool
  • All-inclusive
  • Kids pool
  • Free WiFi
4.2 out of 5, Very good, 1,001 reviews
The price is AU$175
includes taxes & fees
21 Dec - 22 Dec
Melia Benidorm

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool
  • Lazy river
  • Library
  • Piano
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,306 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 6.5 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Self-parking fee: EUR 12 per night
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 6.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Deloix Aqua
Deloix Aqua Center
Deloix Aqua Center Benidorm
Deloix Aqua Center Hotel
Deloix Aqua Hotel
Deloix Hotel Aqua Center
Hotel Deloix
Hotel Deloix Aqua
Hotel Deloix Aqua Center
Hotel Deloix Aqua Center Benidorm
Deloix Hotel Benidorm
Hotel Deloix Aqua Benidorm
Hotel Deloix Benidorm
Deloix Hotel Benidorm
Deloix Aqua Center Hotel
Deloix Aqua Center Benidorm
Hotel Deloix Benidorm
Hotel Deloix Aqua Center Hotel
Hotel Deloix Aqua Center Benidorm
Hotel Deloix Aqua Center Hotel Benidorm

Frequently asked questions

What is the cancellation policy at Hotel Deloix Aqua Center?

Hotel Deloix Aqua Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Deloix Aqua Center?

Yep, Hotel Deloix Aqua Center has a self car park for EUR 12 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Deloix Aqua Center?

The closest beach to Hotel Deloix Aqua Center is Llevant Beach (2.1 km).

Is there a spa on site at Hotel Deloix Aqua Center?

Yep, there is an onsite spa at Hotel Deloix Aqua Center. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Deloix Aqua Center have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Deloix Aqua Center have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Hotel Deloix Aqua Center?

Hotel Deloix Aqua Center features 3 outdoor pools, 2 hot tubs and a health club.

What makes Hotel Deloix Aqua Center a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Deloix Aqua Center.

Is Hotel Deloix Aqua Center family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hotel Deloix Aqua Center is a hit with families.

Does Hotel Deloix Aqua Center serve breakfast?

Yep, buffet breakfast is offered daily from 8 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Deloix Aqua Center?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Hotel Deloix Aqua Center?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Deloix Aqua Center?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Deloix Aqua Center?

No, pets are not allowed.

Reviews

Hotel Deloix Aqua Center Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 639 reviews
Rating 8 - Good. 255 out of 639 reviews
Rating 6 - Okay. 59 out of 639 reviews
Rating 4 - Poor. 20 out of 639 reviews
Rating 2 - Terrible. 5 out of 639 reviews

Reviews

2/10 Terrible

María luz

Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stat

The hotel was stunning. I loved the pools and it was not over busy either. The staff were spot on and ready to help. I loved the snack bar also. The bed was so big and comfy. Gym was not too bad 👌❤️
Stayed 9 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel with fantastic staff. Rooms were beautiful, large and well kept. Facilities were amazing and it's a great location too. We will definitely be back!
Stayed 7 nights in Aug 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wasnt massively happy with food breakfast was fine lunch not to bad dinners i found could b amlot better
Stayed 5 nights in Aug 2025

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities, room comfort

Broken equipment, surly staff

Stayed 5 nights in Jul 2025

6/10 Okay

LISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel space is lovely, however large groups of Spanish arrive at the weekends with 30+ children in the same group. Roof top pool only open in July and August, the noise and the way the pool area was taken over ruined the stay
Stayed 8 nights in Jun 2025

10/10 Excellent

David

Absolutely brilliant hotel staff really helpful everything you require pool areas stunning rooftop pool with stunning views
Stayed 10 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benidorm Trip Mid May

Great hotel, friendly helpful staff, Maid staff also very helpful and flexible with room cleans, good selection of pools although rooftop pool was closed so never got a chance to see roof area, Breakfast was probably the best I've had for a larger hotel Good bus links right outside front of hotel for cheap travels into central Benidorm or Altea. Only negative comment i could provide is the air conditioning unit on the roof is very noisy and lasts fir approx 10mins everytime it switches on, apart from that I would definitely stay here again and probably will, alot of more expensive hotels come no where close to this one.
Stayed 7 nights in May 2025

10/10 Excellent

DAN

Stayed 3 nights in May 2025

10/10 Excellent

Asim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent with families
Stayed 6 nights in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facilities, would recommend

Stayed there lots of times with my wife and with the lads always had a great time. Staff very welcoming and helpful as always. Great facilities, would recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Nice hotel. Could do with being modernised especially the bedrooms. Pool areas looks nice and lots of pools to choose from.
Stayed 3 nights in Mar 2025

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Carl

Stayed 1 night in Nov 2024

6/10 Okay

Warren

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor experience

The hotel is run down in places. The indoor pool area was run down and dirty. The outdoor pool could essentially not be used as it was so cold. The same applies to the children’s pool. The reception staff were unhelpful and said one thing to us about what meals we were entitled to and then changed their mind the following day, meaning we missed out on one of our included meals. Overall, the hotel is nowhere near a 4*.
Stayed 1 night in Oct 2024

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean excellent sevice lovely poll
Stayed 8 nights in Oct 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Most enjoyable stay Friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Vicenta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel au top

Everything was very good. We had an excellent stay. Lots of activities for children, the swimming pools are superb. Lots of choice at the restaurant!
Stayed 8 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel au top

Everything was very good. We had an excellent stay. Lots of activities for children, the swimming pools are superb. Lots of choice at the restaurant!
Stayed 8 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était très bien. On a passé un excellent séjour. Pleins d’animations pour les enfants les piscines sont superbes. Beaucoup de choix au restaurant! Merci
Stayed 8 nights in Jul 2024

8/10 Good

Mona

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel - slow staff

The room was not really clean, i could see fingerprints on the TV, the shower screen and the wardrobes. The room is good size with comfy beds and the bath room is also good size. Nice balcony with views. All together a really nice hotel, but the lobby is unfortunately very dated and looks more like a college hub. The out door area with swimming pool is lovely. The outside bar looked more like a coffe shop with plastic chairs. They did not have the drinks we asked for even if they were on their drink list. The attention form the staff a bit slow both reception and bars, nobody asked us once how our stay was and they gave little attention to us when we arrived.
Stayed 1 night in May 2024