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Novotel Bengaluru Outer Ring Road

5.0 star property

Photo gallery for Novotel Bengaluru Outer Ring Road

2 restaurants; breakfast, lunch, dinner and brunch served
An outdoor seating area with tables and chairs, surrounded by greenery and a pool.
2 restaurants; breakfast, lunch, dinner and brunch served
Property entrance
2 restaurants; breakfast, lunch, dinner and brunch served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$229
includes taxes & fees
13 June - 14 June

Explore the area

View map
Opposite RMZ Ecospace Business Park, Marthahalli-Sarjapur, Outer Ring Rd, Bengaluru, Karnataka, 560103
  • Place, Ecospace Business Park
    ‪3 min walk‬
  • Place, Embassy Tech Village
    ‪13 min walk‬
  • Place, Central Mall Bengaluru
    ‪14 min walk‬
  • Airport, Bengaluru (BLR-Kempegowda Intl.)
    ‪77 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed

  • City view
  • 26 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

  • City view
  • 26 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds

A hotel room with a large bed, a desk with a chair, a window with curtains, and a headboard with decorative elements.

Premier Room, 2 Single Beds

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Pool
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The price is AU$185
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12 June - 13 June
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About the area

Bengaluru

A luxury stay in Bengaluru awaits you at Novotel Bengaluru Outer Ring Road. Within just a 15-minute stroll, you'll find Ecospace Business Park and Central Mall Bengaluru. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing day at Tattva Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Square, is open for breakfast, brunch, lunch and dinner. Chez Nous is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, sauna and pool loungers. 2852 square feet (265 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Bellandur hotel include Embassy Tech Village and Columbia Asia Hospital.

What's nearby

  • Ecospace Business Park - 3 min walk - 0.3 km
  • Ecoworld Business Park - 6 min walk - 0.6 km
  • Embassy Tech Village - 13 min walk - 1.1 km
  • Central Mall Bengaluru - 14 min walk - 1.3 km
  • Salarpuria Softzone - 3 min drive - 1.8 km

Getting around

  • Karmelaram Station - 7 min drive
  • Pattandur Agrahara Station - 13 min drive
  • Bengaluru (BLR-Kempegowda Intl.) - 83 min drive

Restaurants

  • ‪Courtyard Marriott Bengalaru Executive Lounge - ‬6 min walk
  • ‪Domino's Pizza - ‬12 min walk
  • ‪California Burrito - ‬9 min walk
  • ‪Novotel Bengaluru Techpark - ‬1 min walk
  • ‪Dalchini - ‬6 min walk

About this property

Novotel Bengaluru Outer Ring Road

Novotel Bengaluru Outer Ring Road offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 2852 square feet (265 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Novotel Bengaluru Outer Ring Road. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

  • 1 building
  • 215 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2852 sq ft of conference space
  • 265 sq. m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Novotel Bengaluru Outer Ring Road offers 215 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Tattva Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

2 restaurants; breakfast, lunch, dinner and brunch served
Courtyard by Marriott Bengaluru Outer Ring Road
Bellandur
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 61 reviews
The price is AU$397
includes taxes & fees
13 June - 14 June
Courtyard by Marriott Bengaluru Outer Ring Road

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,299 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Terrain
  • Chez Nous
  • Delice
  • The Square

Things to do

  • 24-hour gym
  • Arcade/game room
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,852 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 1500 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 77 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1299 per person
  • Airport shuttle fee: INR 4500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: INR 1500 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Paytm and PhonePe
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash, mobile payments, Google Pay, Paytm and PhonePe. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novotel Bengaluru
Novotel Bengaluru Techpark AccorHotels Brand Hotel
Novotel Techpark
Novotel Techpark Bengaluru
Novotel Techpark Hotel
Novotel Techpark Hotel Bengaluru
Novotel Bengaluru Techpark Hotel Bangalore
Novotel Techpark AccorHotels Brand Hotel
Novotel Bengaluru Techpark AccorHotels Brand
Novotel Techpark AccorHotels Brand
Novotel Outer Ring Road Hotel
Novotel Bengaluru Outer Ring Road
Novotel Outer Ring Road
Novotel Bengaluru Techpark
Novotel Bengaluru Techpark An AccorHotels Brand
Novotel Bengaluru Techpark Hotel
Novotel Bengaluru Outer Ring Road Hotel
Novotel Bengaluru Outer Ring Road Bengaluru
Novotel Bengaluru Outer Ring Road Hotel Bengaluru

Frequently asked questions

What is the cancellation policy at Novotel Bengaluru Outer Ring Road?

Novotel Bengaluru Outer Ring Road offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Bengaluru Outer Ring Road?

As of 8 June 2026, prices found for a 1-night stay for 2 adults at Novotel Bengaluru Outer Ring Road on 13 June 2026 start from AU$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Bengaluru Outer Ring Road?

Yep, Novotel Bengaluru Outer Ring Road has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Novotel Bengaluru Outer Ring Road?

Yep, Tattva Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Novotel Bengaluru Outer Ring Road have a pool?

Novotel Bengaluru Outer Ring Road has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Novotel Bengaluru Outer Ring Road?

Novotel Bengaluru Outer Ring Road features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Novotel Bengaluru Outer Ring Road a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Novotel Bengaluru Outer Ring Road.

Is Novotel Bengaluru Outer Ring Road family-friendly?

You bet! With amenities such as children's meals, an arcade and laundry facilities, it's no surprise that Novotel Bengaluru Outer Ring Road is a hit with families.

Does Novotel Bengaluru Outer Ring Road serve breakfast?

You bet, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Bengaluru Outer Ring Road?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Bengaluru Outer Ring Road?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Bengaluru Outer Ring Road?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Bengaluru Outer Ring Road?

Cats and dogs are welcome at Novotel Bengaluru Outer Ring Road, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 35 kg per pet.

Novotel Bengaluru Outer Ring Road Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 110 reviews
Rating 8 - Good. 54 out of 110 reviews
Rating 6 - Okay. 13 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Robbie

Disliked: Amenities
Very tired hotel rooms. Def not worth the money.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities
Room was great
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Decent options. Nice staff.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Fanivikash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect and its clean
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Uma

The staff at the Novotel Bengaluru was amazing! they were helpful and very aware as they serviced the various clients at the restaurant, the front desk and the terrace on the top of the hotel. They were so attentive and kind. Bhavna, Anshad , sweetie, Chanchal and Hari Om made our stay at the Novotel very pleasant and enjoyable. Thank you to you all and so many others who we might have missed. You are the ones who make things work and we really appreciated it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sunghoon

Liked: Cleanliness, staff & service, property conditions & facilities
Descent hotel to stay in Bangalore
Stayed 2 nights in Jan 2023
Verified

8/10 Good

NARENDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

DEFAKARAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Comfortable stay Clean and tidy
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

MANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is perfect but due to the ongoing construction, it was nightmare. Value for money I didn't feel and I raised it with the management too. Paying $200+ per night for an individual was a big amount ( Including very high GST). Very impressive food option and the staff were amazing , always ready to help. A big differentiator and I will say make all the difference between a bad experience and a good experience when one stay in a hotel. Cleaning staff too were great. Swimming pool and the staff were great.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip Bangalore

Quite nice feeling, they have 3 restaurants, one of them on the pool. Can eat “asiatic” style or “French” style.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Anil

Liked: Staff & service, amenities, property conditions & facilities
Loved a dish at the restaurant Square. Chef Pintu and Chef Valli were very kind to share their recipe and even explained in detail how to cook. The staff is super friendly and helpful. Only downside was the rooms had some dust, albeit I was in a smoking room
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

AB

Liked: Staff & service
Property is getting old. rooms are getting dingy. I stay there because of location
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Gururaj Vinod

Liked: Room comfort

OK Stay

Overall OK Stay. Good Location. Ample Parking Space. Check-Inn was a Little Slow. The In Room Dining Food was not up to Expectations. the Taste was pretty Bad. (Biriyani) the Liquor supply to Room was Messed up by the Room Service and i Ended up Buying More than Required. IRD needs serious Improvements.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

MURLI

Liked: Cleanliness, staff & service

Price too high

I have nothing bad to say here . Overall , it was okay . Considering the price I paid , I felt the neighborhood hotels in the area , had a lot more to offer and about 60% cheaper . However Staff were courteous , food was great and in summary nothing really negative here . The high price is not justified again Competing the competing hotels in the same area
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay on ORR

We were driving through Bangalore and had chosen this place to spend the night. We were checked in at about 2am. The front office was efficient and courteous. We had requested for an extra bed, which was not provided. But, given the time of the day, we decided to manage with the couch in the room for our son. The sticker in the room said it was sanitized. We were given a late check out as well. Breakfast was nice! The Outer Ring Road is in bad shape due to the metro construction. Else, the stay was comfortable
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible service

Horrible and inconsistent service despite of being a high end hotel. 1) no one picks phone when i tried to call concierge several times. Finally i had to walk down and tell them each time 2) i tried to extend my stay and the staff (Naveen) had no clue to help me with it 3) i tried to use the premier lounge and sadly they could not verify if im a premier member . The staff is lousy and not helpful at all
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Guha Athreya

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. For got welcome letter with QR code for room service 2. When the QR code is used, you land on a page where room service menu is nearly impossible to find. It’s at least 4 clicks while it should be 1 click 3. The work chair is the most un-ergonomic chair ever made by man. It’s designed to damage your back. 4. The bathroom fitting were leaky and flooded the place with water. 5. One person who came from room service tightened the fitting and said he would send someone to mop up the water. This person never arrived. After waiting for 12 hours, and calling repeatedly for some help, someone finally cleaned it up the next day 6. The storage space doors are designed to confuse you. Either the left or right door will open, but both look alike, so you have to guess each time. Stupidest design ever. 7. When I asked to speak to the manager of the hotel, they said he is busy and that he will call back, but he never did. 8. I am sorry I can’t remember the 20 other things that were wrong. This is just a sample. 9. I will never stay here again. 10. I will make every effort possible to save as many people as possible from the torture of a stay at this place.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Karla F

Liked: Staff & service

Hotel bueno pero no 5 estrellas

Este hotel no es un hotel de 5 estrellas, la habitación no esta en las mejores condiciones En general el hotel necesita mejorar la calidad de las sabanas y almohadas
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Janardhana

Disliked: Staff & service
Customer service is too bad. They see claims 5 star hotel and their service is less than 2 star hotel.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a good location. Service is really good. Would definitely come back here. My kids loved the buffet and the food service also.
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Antonita

Liked: Cleanliness, staff & service
A budget friendly option for a vacation stay. Good breakfast spread and nice service by the staff
Stayed 1 night in Dec 2020
Verified

8/10 Good

Ms.Fernanadez

Liked: Cleanliness, staff & service
Budget friendly option for a stay. Breakfast spread is good. Friendly staff and good service.
Stayed 1 night in Dec 2020
Verified

8/10 Good

Tsuneo

Liked: Staff & service, room comfort
TechPark across the road infront of the hotel is very clearn. So I'm expebating hotel side will be developed more in a few years after!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Excellent hotel, rooms are big, clean and the staff are very helpful. The food at the restaurant is also very good.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel BGL

All went well.
Stayed 5 nights in Mar 2019