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4.6 out of 5

"Having a pool in a private area is great on those hot days. " More

By a verified traveller on Mon 17 Jan 2022

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Hotel Description

At Best Western Crystal Inn you'll be within just a 15-minute stroll of Greater Bendigo National Park and Bendigo Club. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy LCD TVs with cable channels, and all 31 rooms feature coffee/tea makers, safes, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Phones, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Added amenities include a snack bar/deli and laundry facilities. Continental breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Strathdale hotel, you'll be 4.2 km (2.6 mi) from Bendigo Art Gallery.

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$140* Per night/room 29 May - 30 May

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Room, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Crystal Inn ratings based on 524 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Crystal Inn

Everyone (214) Couples (228) Business (4) Family (78)
5 out of 5
.

Posted by on 25 Apr. 2022

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4 out of 5

Posted by on 10 Feb. 2022

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2 out of 5
Staff had no idea where to get a coffee in the morning They did not know where the athletic track was in the town and that was a major meet that weekend in Bendigo Room was an oven when I entered/ aircon was not on Couldn’t cancel accomodation as I only wanted to stay one night as my daughter got sick and had booked for two

Posted by on 30 Jan. 2022

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Comment from Hotel Management

3 Feb. 2022 by Lily

Hi Lisa, We are very sorry for not knowing the area, but we are just New Managers and will be exploring the area for future information to help guests. With cancelling the 2nd night as it was 10am on the 2nd night you needed to phone Wotif to ask for the cancellation at that time as you did not book directly with us. We did not get a phone call that day from Wotif asking for the 2nd day to be cancelled. We cannot do anything after you have checked out. Regards Crystal Inn Management.

4 out of 5
Having a pool in a private area is great on those hot days.

Posted by on 17 Jan. 2022

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2 out of 5
value for money,good location.check in was hectic the staff could not verify my bookings through their system,it took more than half hour to get me a room and verify my bookings

Posted by on 2 Jan. 2022

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Comment from Hotel Management

3 Feb. 2022 by Lily

Hi Iketut Agus, We are very sorry for the delayed Check-In process as the name you gave us when checking in did not match the booking name, this made it difficult to find. The whole town was fully booked and I tried to phone all the other motels to see if they had rooms but the town was booked out. We were lucky enough that another guest left a day early and we cleaned the room promptly for your stay, so this was why the process took longer than normal. Warm Regards, Crystal Inn Management

5 out of 5
Good

Posted by on 31 Dec. 2021

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1 out of 5
The hosts were terrible rude and unfriendly

Posted by on 17 Nov. 2021

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4 out of 5
The thoughtful staff

Posted by on 11 Jun. 2021

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Comment from Hotel Management

21 Jul. 2021 by Sharon ~ Manager

We appreciate the feedback!

5 out of 5
Neat, Clean, Tidy, Comfortable, Functional, Owners are nice people.

Posted by on 25 May 2021

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Comment from Hotel Management

21 Jul. 2021 by Sharon ~ Manager

Thank you! We appreciate your feedback :D

5 out of 5
Clean and comfortable. Very pleasant staff

Posted by on 25 Apr. 2021

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Crystal Inn. Self parking is free. This 4-star Bendigo hotel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Bendigo Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Crystal Inn offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 81-cm LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bendigo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after 8:30 PM must contact this property in advance for check-in instructions.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12.50 for adults and AUD 12.50 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Crystal Bendigo
  • Best Western Crystal Inn
  • Best Western Crystal Inn Bendigo
  • Best Western Crystal Inn Strathdale
  • Best Western Crystal Strathdale
  • Best Western Crystal Inn Hotel
  • Best Western Crystal Inn Strathdale
  • Best Western Crystal Inn Hotel Strathdale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.