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Shilo Inn Suites Hotel - Bend

2.5 star property
Riverside hotel with 2 hot tubs and fitness centre

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Plasma TV
Front of property – evening/night
Restaurant
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

View map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Downtown Bend Business Association
    ‪3 min drive‬
  • Place, Old Mill District
    ‪4 min drive‬
  • Place, Hayden Homes Amphitheater
    ‪6 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪21 min drive‬

Room options

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hair dryer
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Plasma TV
Down duvet
Fireplace
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hair dryer
  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Jetted Tub, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Hair dryer
Jetted bathtub
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Hair dryer
Private bathroom
  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Hair dryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Jetted Tub, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Hair dryer
Jetted bathtub
  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Hair dryer
Private bathroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Hair dryer
Private bathroom
  • River view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bend

Shilo Inn Suites Hotel - Bend places you steps from Bend River Promenade and within a 10-minute stroll of Deschutes River. Highlights at this hotel include 2 hot tubs, an indoor swimming pool and free self-parking. .Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of a meeting room and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. .Attractions within a 10-minute drive of this Boyd Acres hotel include Old Mill District and Hayden Homes Amphitheater.

What's nearby

  • Bend River Promenade - 1 min walk - 0.2 km
  • Central Bend - 2 min drive - 1.7 km
  • Downtown Bend Business Association - 3 min drive - 2.8 km
  • Old Mill District - 4 min drive - 4.1 km
  • Hayden Homes Amphitheater - 6 min drive - 4.8 km

Getting around

  • Sunriver Station - 24 min drive
  • Redmond, OR (RDM-Robert's Field) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Quickway Market Espresso - ‬15 min walk

About this property

Shilo Inn Suites Hotel - Bend

Riverside hotel with 2 hot tubs and fitness centre
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Garden
  • ATM
  • No smoking on site
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature down duvets. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Exterior
Red Lion Inn & Suites Deschutes River Bend
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,137 reviews
The price is AU$125
includes taxes & fees
1 Dec - 2 Dec
Red Lion Inn & Suites Deschutes River Bend

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Frequently asked questions

What is the cancellation policy at Shilo Inn Suites Hotel - Bend?

Shilo Inn Suites Hotel - Bend offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shilo Inn Suites Hotel - Bend?

Yep, Shilo Inn Suites Hotel - Bend has a free self car park.

Does Shilo Inn Suites Hotel - Bend have a pool?

Shilo Inn Suites Hotel - Bend has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to September.

Is there a free airport shuttle available at Shilo Inn Suites Hotel - Bend?

No, Shilo Inn Suites Hotel - Bend does not offer an airport shuttle service.

What time are check-in & check-out at Shilo Inn Suites Hotel - Bend?

Check-in begins at 4 PM. Check-out time is 11 AM.

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 159 out of 1003 reviews
Rating 8 - Good. 168 out of 1003 reviews
Rating 6 - Okay. 189 out of 1003 reviews
Rating 4 - Poor. 240 out of 1003 reviews
Rating 2 - Terrible. 247 out of 1003 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amber

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Went in to prepay at 130p.m and get all the paper work completed. receptionist said to come back at 3 and my room would be ready. I came back at 3 and she said no it will be done by 4p.m i drove around came back at 4p.m .. my room still wasn't ready. I didn't get in my room until almost 5p.m i asked what was talking so long and apparently there weren't any clean hand towels.. WHAT?! I wasted 5000 dollars in gas driving around for hand towels. Anyways i got in my room with no hand towels which are clearly super important but they let me in anyways. My room was fairly clean until i spilled my soda, which i couldn't clean up cause i had no hand towels to do so.
Stayed 1 night in Aug 2025

4/10 Poor

Todd

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room came with a kitchenette with no utensils whatsoever, I mean nothing, however there was one pepper shaker and that was it, no salt shaker just a pepper shaker, nothing at all. The bed didn't have a blanket so I searched the room and found one in the top dresser drawer and it looked like it was 15 years old with frayed edges, the main pool was closed and the surrounding area looked like a jungle. The inside pool had a oily film over it and the hot tub was not heated, the fitness room wasn't fit for fitness and overall the property was run down and appeared not to be maintained very well, lots of differed maintenance. We stayed for one night so it was okay, wouldn't stay there again. At one point in time in history this place rocked.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed there numerous times but won’t go back

For the rate most of the amenities were not useable. The outdoor pool is closed although it says open until September. The hot tubs were colder than the indoor pool water and the sauna was out of order. Also the ice machines didn’t work
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a good remodel
Stayed 1 night in Aug 2025

6/10 Okay

Carla Jean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This property was poorly equipped for high occupancy. Not enough pillows, only 2 moderate sized towels for a 2 queen room, noticeable stains and missing picture holes on the walls. Sprinkler head near restaurant broken and pouring buckets of water at night, and no breakfast options on property. Staff was all friendly and accommodating as much as their supplies allowed. This property was grossly overpriced at almost $250 a night.
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower had hair in it, no shower curtain. No cups for water or water available in room.
Stayed 1 night in Aug 2025

6/10 Okay

K.

Stayed 1 night in Aug 2025

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible stay. We paid extra for the kitchenette in the room and they were unable to provide any dishes for us to use the whole time. The room was not clean either. I do not recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Jun 2025

4/10 Poor

Richard H

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The only thing that saved you not to be reported was the services of Luke, the receptionist . This place need New Owner, or to closed. Room not clean, dog food on the floor, the carpet was not vacuumed, were no towels, spiders wed all over. I was traveling with my ill 90years old husband. too late & tired to go some place else.
Stayed 1 night in Aug 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property on the river
Stayed 1 night in Jul 2025

4/10 Poor

MYKHAILO

Stayed 2 nights in Aug 2025

2/10 Terrible

Ana, Portland

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good option to stay
Stayed 1 night in Aug 2025

2/10 Terrible

Zackary

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
It was okay. Clearly old, which we don’t mind. But they didn’t provide the appropriate towels for us to use. The hot water took an extremely long time to heat up to the point we didn’t think we had any at all for a while. Otherwise, it was clean and beds were comfortable.
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here before, but the property is really showing its age and had a lot of items not working. It felt like they were significantly understaffed in the housekeeping department. Our room was missing the in room coffee maker. We reported this on day one and front desk person was very nice, but didn't seem surprised. While asking for coffee maker, another patron who had just checked in reported their room had actually not been cleaned. Our room had cobwebs in most ceiling corners. We paid $20 per night more for a river view, but patio was so dirty and covered in spider webs that I didn't want to sit outside. Additionally, you couldn't see the river because foliage was too dense. Housekeeping did not visit the room in our 3 night stay. The pool area was a little cleaner, but had showers out of order and had no towels even though it was 4 hours prior to closing. This used to be a nice place. Now it feels is disrepair.
Stayed 3 nights in Jul 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, it is dated but it is clean and comfortable. the staff are friendly and helpful. will stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Robin

Travelled with partner
Liked: Staff & service
Disliked: Amenities
For the price I paid, wallpaper in the room was peeling in the edges of the walls, hair clip left on the curtains, lamp shade was stained, dingy, and completely off centered. Carpets were stained and dirty looking, no pictures on any walls, and the toilet seat was broken off the toilet, just sitting very loosely. Only a very tiny microwave, only a one cup tiny coffee maker, carpet outside on the stairs was very old and had major holes worn everywhere. I would not reccommend staying here at these prices.
Stayed 1 night in Aug 2025

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

David

Business traveller
Disliked: Amenities
The carpet was badly stained. It looked like it hadn’t been cleaned in a year!! The smell in the room was bad . If I wasn’t tired I would have found a nother motel. Even the water had a bad smell. I am calling there corporate office and asking for at least half of my money back!!!
Stayed 1 night in Jul 2025

4/10 Poor

Lindsey

Disliked: Cleanliness, property conditions & facilities

Needs improvement

The room needs updates. I don’t think anything has been updated for decades besides the bedding. Carpet, fridge, microwave, furniture was very old and rundown. We did not use the coffee maker because it had a layer of dust in it. The shower did not look clean so we did not use it. There were people dumpster diving outside our room as well.
Stayed 1 night in Jul 2025

6/10 Okay

nycolma

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was spacious. We arrived and there were no towels and only a 1/2 a roll of toilet paper. We went back to the front desk and asked for towels and were told they were out except for a couple floor towels. We took those for hand towels and they said there will be more in the morning. In the morning, we called and they said they had more towels, but we had to come and get them because of staffing. The toilet and shower had black mold and the toilet seat was broken. Overall, the room could be cleaner and better stocked, but served its purpose.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sloane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Found 3 spiders in bathroom and 2 moths as well.
Stayed 1 night in Jul 2025