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Hotel Peppertree Bend, BW Premier Collection

3.5 star property
Hotel with free breakfast, a quick walk to Deschutes River

Photo gallery for Hotel Peppertree Bend, BW Premier Collection

Exterior
Dining
Food and drink
Reception
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$218
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
1082 SW Yates Dr, Bend, OR, 97702
  • Place, Deschutes Brewery
    ‪19 min walk‬
  • Place, Hayden Homes Amphitheater
    ‪3 min drive‬
  • Place, Old Mill District
    ‪3 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace, Mountain View (with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Fireplace, Mountain View (with Sofabed)

8.0 out of 10
Very good
(2 reviews)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Fan
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Fireplace

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Fireplace, Mountain View (with Single Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Fireplace, Mountain View (with Single Sofabed)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed - single
Fan
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace

Suite, Multiple Beds, Non Smoking, Fireplace

Suite, Multiple Beds, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View (with Sofabed)

Room amenity

Standard Room, 1 King Bed, Accessible, Mountain View (with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Fan
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Fireplace

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Multiple Beds, Accessible, Mountain View

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Fireplace, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Single Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Fan
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Room amenity

Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Fan
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Bend

At Hotel Peppertree Bend, BW Premier Collection you'll be within a 20-minute stroll of Deschutes River and Deschutes Brewery. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .Enjoy the 24-hour gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Free full breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class Century West hotel include Old Mill District and Hayden Homes Amphitheater.

What's nearby

  • Deschutes Brewery - 19 min walk - 1.6 km
  • Hayden Homes Amphitheater - 3 min drive - 1.8 km
  • Old Mill District - 3 min drive - 2.1 km
  • Tetherow Golf Club - 3 min drive - 3.5 km
  • Drake Park - 4 min drive - 2.8 km

Getting around

  • Sunriver Station - 25 min drive
  • Redmond, OR (RDM-Robert's Field) - 25 min drive

Restaurants

  • ‪Lifty’s (formerly Justy’s) - ‬8 min walk
  • ‪Cascade West Grub & Alehouse - ‬18 min walk
  • ‪Cheba Hut Toasted Subs - ‬17 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive

About this property

Hotel Peppertree Bend, BW Premier Collection

Hotel with free breakfast, a quick walk to Deschutes River
Hotel Peppertree Bend, BW Premier Collection offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Peppertree Bend, BW Premier Collection. Free self parking is available.

This 3.5-star Bend hotel is smoke free.

  • 119 guestrooms or units
  • 2 bars or lounges
  • Built in 2018
  • Full breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Hotel Peppertree Bend, BW Premier Collection offers 119 accommodations with coffee/tea makers and a hairdryer. 49-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Premier Peppertree Inn Bend
Best Western Premier Peppertree Inn
Best Western Premier Peppertree Bend
Best Western Premier Peppertree
Best Premier Peppertree
Hotel Peppertree Bend BW Premier Collection
Best Western Premier Peppertree Inn at Bend
Hotel Peppertree Bend, BW Premier Collection Bend
Hotel Peppertree Bend, BW Premier Collection Hotel
Hotel Peppertree Bend, BW Premier Collection Hotel Bend

Frequently asked questions

Is parking available at Hotel Peppertree Bend, BW Premier Collection?

Yep, Hotel Peppertree Bend, BW Premier Collection has a free self car park.

How much does it cost to stay at Hotel Peppertree Bend, BW Premier Collection?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Peppertree Bend, BW Premier Collection on 30 Oct 2025 start from AU$217.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Peppertree Bend, BW Premier Collection have a pool?

Hotel Peppertree Bend, BW Premier Collection has an indoor pool. The pool is open 8 AM to 10 PM.

What luxury perks are available at Hotel Peppertree Bend, BW Premier Collection?

Hotel Peppertree Bend, BW Premier Collection features an indoor pool, 1 hot tub and 2 bars.

Is Hotel Peppertree Bend, BW Premier Collection family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Peppertree Bend, BW Premier Collection is a hit with families.

Does Hotel Peppertree Bend, BW Premier Collection serve breakfast?

Yeah, our guests give a thumbs up to the free full breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Peppertree Bend, BW Premier Collection?

No, Hotel Peppertree Bend, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Peppertree Bend, BW Premier Collection?

Yep, you can grab a meal at Hotel Peppertree Bend, BW Premier Collection's onsite restaurant.

What time are check-in & check-out at Hotel Peppertree Bend, BW Premier Collection?

Check-in begins at 4:00 PM. Check-out time is noon.

Reviews

Hotel Peppertree Bend, BW Premier Collection Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 663 out of 1004 reviews
Rating 8 - Good. 179 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

Reviews

8/10 Good

Rachell

Stayed 2 nights in Jul 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very modern and nice! The rooms are well maintained. The bathroom was really big and very modern! The breakfast options were good... Eggs, potatoes, meat, pancakes, bagels, toast, oatmeal, cereal and yogurt. They had regular coffee and a specialty drink machine. The location was good. It was easy to get where we needed to go and it was in a quiet area. We enjoyed our stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Randy

Stayed 2 nights in Jul 2025

8/10 Good

KAVEH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not serviced at all during our stay. Not expecting much, but some fresh towels after the 3rd would be nice, especially for what we paid for each night. The breakfast was excellent, and the breakfast staff was fantastic.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jitesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central Bend location to stay close to all the amenities
Stayed 3 nights in Jul 2025

6/10 Okay

Sunshine, North Hollywood

Travelled with family
Liked: Cleanliness, property conditions & facilities
I've stayed at this hotel several times, but
Stayed 2 nights in Jul 2025

2/10 Terrible

TAMI

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We Booked for the restaurant and bar full of beer on tap they posted the video of. Guess what? CLOSED & CLOSED. Okay well then I asked the front desk about maid service in the morning and again afternoon. I also texted. She says oh sorry they left it’s a Holiday. Ok well I said send them tomorrow. Guess what?? 3 days NO SERVICE. We put bags of trash in hot hallways.ran out of TP so had to ask. Needed wash cloths towels had to go ask. We paid almost $800 oh and full breakfast? There was no meats for the first 2 days and we had to wait 15 minutes because coffee was always out down there. We walked in/out for a total of 4 days NOT ONCE greeted by staff. It’s a BEAUTIFUL PLACE and great pool but no customer service or customer care whatsoever. I’m even a rewards member and wasn’t given water so I asked later that day she said they gave it to you on check in wellll no they didn’t and seriously fight about a water bottle? Expedia asked them to partially refund us and they denied that beware everyone!!!!! Oh I have a picture of spew all over wall by fireplace and bathroom floors haven’t been swept ever.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family get together

Great place to stay with 3 year old.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Nathan

Liked: Cleanliness
Disliked: Property conditions & facilities
For the very high prices charged, I felt the value was completely out of line. When we tried to check in around 9PM, we waited over 30 minutes for someone to come to the desk. We used the check in kiosk, which worked fine, picked a room for us, and made our keys. As we headed to the elevators, the front desk employee appeared, apologized, and said she was "fixing a television". Our room had a broken window handle that prevented the window from being opened; we reported it the next morning early(with two nights still to go) and not only was it never fixed, we were never told why. When I asked the next day at the front desk they said they didn't know. For nearly 300$ a night one would think that their policy of servicing your room every 5--FIVE---days and not touching your room to empty wastebaskets or vacuum or remove dirty towels under the pretense of "disturbing your privacy" is a bit self-serving--when we followed their instructions to leave the wastebaskets and towels in the hall after 9AM, we returned after 6 pm to find the same half-filled wastebaskets at our door, towels gone, but never replaced. We had to ask for two clean towels at the front desk. Overall the hotel was clean & the breakfast good, but the entire stay it seemed the idea was to get by with as little help and service as possible--which makes me feel badly for the desk clerk, who evidently has to fix TV's, serve breakfast, and clean bathrooms. Won't stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Randall

Stayed 4 nights in Jun 2025

2/10 Terrible

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, clean, and comfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Liked: Cleanliness
It was decent - just ok really. For the good things: the hotel and grounds, in general, were clean and convenient. The room was large with a big bathroom and great shower. The bed was comfortable and had the right amount of support. Now for the not so good: the on-site restaurant was under construction and unavailable. I just went up to Lifty’s up the street, but I wasn’t notified of this when booking or during check-in. Would have been nice to know. The free hot breakfast is always a nice benefit, but it wasn’t good at all. Imitation eggs were so overly salty they were barely edible. Sausage links were undercooked. Bagels and muffins were stale. The pool and hot tub were crowded the two times I tried to use them. The “gym” is a joke - a resistance machine, one treadmill, an elliptical, a stationary bike, and a set of kettle bells. No actual free weights or bar sets and it was extremely hot in there. The wall thermostat in my room didn’t work at all and I had to manually adjust the AC and fan on the unit. It’s pretty evident that this hotel, which isn’t very old, is already showing its age. Lastly, the staff weren’t terribly friendly nor did they seem to care too much about my experience. I understand the hospitality industry is difficult, but folks who work the front desk should be - you know - hospitable. Or at least just personable. This is the most convenient hotel to my office by far, but I think I might try somewhere else next time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
When we checked in the toilet paper rolls were pretty low. Room was spacious and clean. But, walks are paper thin and could hear everyone speaking and flushing toilets.
Stayed 4 nights in Jun 2025

6/10 Okay

cathie

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, and the location was convenient for getting around town and to outdoor activities
Stayed 4 nights in Jun 2025

2/10 Terrible

Jim

Travelled with family
Disliked: Staff & service
Absolutely NO customer service. They do not have a person greet you at the from desk, only a computer kiosk. They will not answer the phone, the recording says they will text you, and then never do. Need help with Wifi, dirty pool, towels, or ANYTHING and they are absent. I spent $2,400 this week, and over $15,000 at this property in the past but will NEVER stay there again. They HATE PEOPLE!!
Stayed 8 nights in Jun 2025

10/10 Excellent

Pamela, Ocala

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property. The breakfast could use a bit of an improvement.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela, avon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and nearby surroundings were beautiful. Clean and well kept. Close to a lot of food and activities. Only complaint, which is minor, is the pillows are all firm and thick (not for side or belly sleepers). Would stay again but bring our own pillows.
Stayed 1 night in Jun 2025