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Crowne Plaza Hotel Beirut by IHG

5.0 star property
Art Deco hotel with 4 restaurants and fitness centre

Photo gallery for Crowne Plaza Hotel Beirut by IHG

Terrace/patio
Exterior
Front of property – evening/night
Daily buffet breakfast (USD 22.2 per person)
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Gym
  • Breakfast available
The current price is AU$162
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
Hamra Main Street, P.O. Box 113, Beirut, 7512
  • Place, Hamra Street
    ‪1 min walk‬
  • Place, Beirut Corniche
    ‪8 min walk‬
  • Place, Zaitunay Bay
    ‪3 min drive‬
  • Airport, Beirut (BEY-Rafic Hariri Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Balcony

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 1 King Bed, Accessible, Club lounge access

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Accessible, Club lounge access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Smoking, Balcony

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Accessible, Club lounge access

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds, Accessible, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Beirut

A luxury stay in the heart of Beirut awaits you at Crowne Plaza Hotel Beirut by IHG. Within steps you'll find Hamra Street and Lebanese American University within a short 5-minute stroll. Highlights at this family-friendly hotel include 4 restaurants, an indoor swimming pool and a poolside bar. .The restaurant, Vivaldi Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna as well as access to a bowling alley. Business amenities include meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Hamra hotel include American University of Beirut and Agial Art Gallery.

What's nearby

  • Hamra Street - 1 min walk - 0.0 km
  • American University of Beirut Medical Center - 8 min walk - 0.7 km
  • Beirut Corniche - 8 min walk - 0.8 km
  • Verdun Street - 12 min walk - 1.0 km
  • Zaitunay Bay - 3 min drive - 1.9 km

Getting around

  • Beirut (BEY-Rafic Hariri Intl.) - 25 min drive

Restaurants

  • ‪سندويش ونص Sandwich w Noss - ‬1 min walk
  • ‪Cafe Younes - ‬1 min walk
  • ‪Espresso Lab - ‬2 min walk
  • ‪Crepeaway - ‬2 min walk
  • ‪Li Beirut - ‬2 min walk

About this property

Crowne Plaza Hotel Beirut by IHG

Art Deco hotel with 4 restaurants and fitness centre
As a guest of Crowne Plaza Hotel Beirut by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A rooftop terrace, a vending machine, and an arcade/games room are also featured at the luxury Crowne Plaza Hotel Beirut by IHG. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Beirut hotel.

  • 1 building
  • 190 guestrooms or units
  • 21 levels
  • 4 dining venues
  • Conference rooms
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Crowne Plaza Hotel Beirut by IHG offers 190 accommodations with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Beirut hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 9 per night)
  • Secured, covered valet parking on site (USD 9 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 22.20 for adults and USD 11.10 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • TOP 21
  • Vivaldi Restaurant

Things to do

  • Arcade/game room
  • Bowling alley
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.2 for adults and from USD 11.10 for children
  • Airport shuttle fee: USD 29 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: USD 9 per night
  • Valet parking fee: USD 9 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard and cash.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Beirut Crowne Plaza Hotel
Crowne Plaza Beirut
Crowne Plaza Hotel Beirut

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Beirut by IHG?

Crowne Plaza Hotel Beirut by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Beirut by IHG?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Beirut by IHG on 13 Nov 2025 start from AU$162.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Beirut by IHG?

Yep, Crowne Plaza Hotel Beirut by IHG has a secured covered self car park for USD 9 per night.

Does Crowne Plaza Hotel Beirut by IHG have a pool?

Crowne Plaza Hotel Beirut by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 7:30 PM.

What luxury perks are available at Crowne Plaza Hotel Beirut by IHG?

Crowne Plaza Hotel Beirut by IHG features an indoor pool, 1 hot tub and 4 restaurants.

Is Crowne Plaza Hotel Beirut by IHG family-friendly?

You bet! With amenities such as babysitting services, an arcade and laundry facilities, it's no surprise that Crowne Plaza Hotel Beirut by IHG is a hit with families.

Does Crowne Plaza Hotel Beirut by IHG serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Hotel Beirut by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Hotel Beirut by IHG?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Hotel Beirut by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel Beirut by IHG?

No, pets are not allowed.

Reviews

Crowne Plaza Hotel Beirut by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 192 out of 373 reviews
Rating 8 - Good. 115 out of 373 reviews
Rating 6 - Okay. 42 out of 373 reviews
Rating 4 - Poor. 11 out of 373 reviews
Rating 2 - Terrible. 13 out of 373 reviews

Reviews

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
I love sandy im going to miss her
Stayed 9 nights in Jul 2025

2/10 Terrible

Joud, TROY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities
All things is very nice and quietly
Stayed 2 nights in Jul 2025

6/10 Okay

Emad

Stayed 4 nights in Jul 2025

6/10 Okay

Kadijah

Travelled with family
Liked: Cleanliness, staff & service
Easy check in and staff were lovely and helpful. Rooms are outdated and our particular room smelt of smoke.
Stayed 1 night in Jul 2025

10/10 Excellent

Firas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located
Stayed 9 nights in Jun 2025

2/10 Terrible

Bilal

Disliked: Cleanliness, staff & service
Horrible
Stayed 9 nights in Jun 2025

10/10 Excellent

Leen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Crown Plaza was very pleasant. The location is excellent and the staff are very helpful and friendly. Special thanks to Sandy for being super sweet, and to Zainab too.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great, friendly and attentive staff
Stayed 21 nights in May 2025

10/10 Excellent

Hamed, Coral Gables

Stayed 5 nights in May 2025

10/10 Excellent

Husein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Raouf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite & service
Stayed 4 nights in May 2025

10/10 Excellent

Khalid

Travelled with family
Liked: Amenities
Very polite and hospitable staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mahmoud

Stayed 1 night in May 2025

2/10 Terrible

Hady

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Hamed, Coral Gables

Stayed 4 nights in Mar 2025

10/10 Excellent

nadim

Stayed 6 nights in Mar 2025

10/10 Excellent

Bassam Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff are very friendly, especially Zainab and Sandy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Excellent services and cleanliness Really enjoyed staying 5 days in this beautiful hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

waddah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are very nice, the hotel is in a good shape but need major maintenance, especially the rooms
Stayed 3 nights in Mar 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Ziad

Disliked: Cleanliness, staff & service, property conditions & facilities
I reserved this hotel three months prior and when I heard there was bombing in Beirut, we decided to change our destination for safety reasons. Hotel would not refund us the money. Poor service and communication

2/10 Terrible

Fadl

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Mustafa

Stayed 1 night in Jul 2024

4/10 Poor

Brittney

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We liked the location. Within walking distance of many stores and restaurants. Easy to get an Uber. The toilet was running and making a ton of noise when we got there, they sent someone up to fix it quickly. Then in the morning the toilet wouldn’t flush. They sent someone up quickly to fix it. We didn’t like that the hotel advertised a pool and there is no working pool. Our 9 year old was very disappointed and so were we. False advertising. We also didn’t like that the front desk woke all of us up (including our child) twice, once at 10:30 pmish and the second time around midnight in order to acuse us of overstaying our reservation. Which was completely false. We paid for two nights and were perfectly within our rights to be there. We needed those hours of sleep because we had a 6am flight and left the hotel at around 3am. Oh and also the first night a man woke us up at 9pm to ask us if we needed more shampoo. Weirdest thing ever. I would not recommend this hotel and we will not be returning.
Stayed 1 night in Jul 2024