4/10 Poor
Dicle
Travelled with partner
24 Jan 2025
Disliked: Cleanliness, amenities, property conditions & facilities
My partner and I were really looking forward to our stay at Europarcs, we saw an adorable Tiny House and figured it would be great for a weekend stay. We arrived at the home quite late due to travels, but that seemed to be no issue as they had put our keys and cards in a safe that we could retrieve from the entrance. So far so good!
Unfortunately that was short lived, once at the house we realised how incredibly cold it was.. but we saw a heating system and a furnace, so we believed the issue would be shortlived. We turn on the heater, as well as the furnace to hurry up the warming process only to discover they barely worked. To rush the heating process more he set both the heater and the furnace to max temp. (40 and 30 degrees Celsius), and only THREE hours did the house warm up to a nice and warm 14 degrees celsius.. It was still ridiculously cold and the reception was already closed so we figured we just had to battle through the night.
It was so cold that we brought the beds downstairs to lie infront of the furnace, and even then that barely worked as the furnace automatically reset every hour and the temperature went down to 10c due to the long reset. Finally in the morning we called reception, only to hear that this is simply how the furnace works, we shouldn't expect warm temps and to suck it up.
We requested a refund on the remaining nights, but this was denied. We ended up contacting Expedia and through a supervisor we got a refund and stayed elsewhere, WARM.
Dicle
Stayed 3 nights in Jan 2025