6/10 Okay
Ann
Travelled with family
19 Sept 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
This hotel had quite a few plus points but, regrettably, a few more minus points. Plus points included friendly waiting and management staff, a pleasant lounge area, overall cleanliness and a comfortable bed. The problem was that the room and en-suite bathroom were very dated. The bathroom had a cracked, broken shaving mirror and faded white plastic toilet handles. Despite a comfy bed, it wasn’t always possible for my husband and I to get a decent night’s sleep as the walls were paper thin and we could hear our neighbours snoring, watching television and using the toilet. Time to invest in some updating, insulation and soundproofing. Although not an issue for us, access to the rooms for the less mobile would be difficult due to many stairs and corridors.
Breakfast was equally disappointing - the orange juice tasted as though it had been diluted, my husband (who likes his eggs quite runny) couldn’t eat his poached egg as is was both anaemic in colour and insufficiently cooked. He thought that local farm eggs would be used given the hotel’s rural location. He was also disappointed that black pudding did not feature as part of the ‘full breakfast’ options and that the brown sauce used was of poor quality. The ‘Queens Head’ opposite was very handy though and we enjoyed our visit there. Other than breakfast we did not use the restaurant as we were visiting family in the area. Wi-Fi reception was also problematic on occasion. We felt the room cost was expensive.
Ann
Stayed 3 nights in Sep 2025
