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Lockport Hotel

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Lockport Hotel

Free daily buffet breakfast
Reception
Pool
Standard Room, 2 Queen Beds
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
515 S Transit Street, Lockport, NY, 14094
  • Erie Canal Discovery Center
    ‪2 min drive‬
  • Lockport Caves
    ‪2 min drive‬
  • Lockport Locks and Erie Canal Tours
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪30 min drive‬

Room options

Standard Room, Accessible

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout curtains
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(18 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

About the area

Lockport

Lockport Hotel places you in the centre of Lockport, within a 30-minute stroll of Kenan Center and Erie Canal Discovery Center. Highlights at this hotel include a complimentary breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities and a microwave in a common area. .With a stay at this Lockport hotel, you'll be 2.5 km (1.6 mi) from Lockport Caves and 3.2 km (2 mi) from Lockport Locks and Erie Canal Tours.

What's nearby

  • Erie Canal Discovery Center - 2 min drive - 2.2 km
  • Lockport Caves - 2 min drive - 2.5 km
  • Lockport Locks and Erie Canal Tours - 3 min drive - 3.2 km
  • Kenan Center - 3 min drive - 1.5 km
  • Lockport Country Club - 5 min drive - 5.4 km

Getting around

  • Buffalo-Depew Station - 28 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 37 min drive

Restaurants

  • McDonald's
  • ‪Panera Bread - ‬10 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Lockport Hotel

Suburban hotel with free breakfast and fitness centre
WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. A fitness centre, a vending machine, and a fireplace in the lobby are also featured at Lockport Hotel. Free self parking is available. A complete renovation of Lockport Hotel was completed in June 2025.

This Lockport hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. 34-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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  • Parking included
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  • Air conditioning
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Lockport Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Lift
  • Portable bathtub seat
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 10 2025 to July 18 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay), plus a deposit of USD 125.00 per week
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125.00 per week
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Frequently asked questions

Is parking available at Lockport Hotel?

Yep, Lockport Hotel has a free self car park.

Does Lockport Hotel serve breakfast?

Yep, complimentary buffet breakfast is on offer on weekdays between 6:00 AM and 10:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Lockport Hotel?

No, Lockport Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Lockport Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Lockport Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 86 out of 248 reviews
Rating 8 - Good. 61 out of 248 reviews
Rating 6 - Okay. 31 out of 248 reviews
Rating 4 - Poor. 34 out of 248 reviews
Rating 2 - Terrible. 36 out of 248 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Verna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Ehh

The property is being remodeled, we may have been the only guests there. The room was clean but rest of hotel was not. There may have been mold on closet ceiling
Ceiling in closet
Wall plug for heater/ AC
Cable cord for TV
Stayed 1 night in May 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The proprty is in the middle of changing to a hilton spark. The lobby is a mess. Debris on the carpets both upon arrival and departure. Our towels had stains the floors although new had scunge on them. But when rubbed didnt come off.. no garbage can in the room. The walls are way too thin. Could hear the guy next door zipping and unzipping his luggage at 5 a.m. my husband also could hear him brushing his teeth and gagging on his toothbrush. I don't understand why we even had to be next to him.Since there is virtually no one else staying there. The staff was extremely friendly however.
Stayed 1 night in May 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jacob

Disliked: Cleanliness, amenities, property conditions & facilities
They are mid renovation so the property is very dusty and obviously being remodeled. There’s equipment everywhere and my “newly renovated” room was filthy and lacking accommodations.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under renovations- but they don’t mention that. The construction materials are in the hallways. The place is dusty, disorganized and unfinished. The room had no heat. It was freezing. Avoid this place!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We came during the hotel’s renovation which was not mentioned when we booked our stay. The construction materials are all over the hallway. Our room is all the way at the end. There was no cart to use for our things and luggage. The parking lot at the back, close to our room hasn’t been plowed and the curb is so icy which make it not safe to walk on. And nobody really plowed the snow during our stay until we left on Monday morning. We were there since Friday night. We didn’t get any discount for all the inconveniences.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertisement

Hotel website ha false descriptions and did not disclose the lack of amenities and deplorable condition. The website shows pristine conditions and availability amenities which were not available. Upon my arrival the hotel was not what was shown or described on the website. No accommodations were made for me and my 9 year old child who sat outside in the cold with jo place to go.
Stayed 3 nights in Dec 2024

4/10 Poor

Tanya

Stayed 1 night in Aug 2024

10/10 Excellent

Tara, Massena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the staff . Always there to help and make your stay like you were at home . Thank you all. For making my family and I a wonderful stay at your beautiful hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I ever seen at the front desk called me a racist and after I drove eight hours to stay at a hotel, me and my son were desperately tired and the lady was telling me no you’re not gonna stay here because I asked her if everything was OK because she was unfriendly and fighting and screaming at a coworker very nasty lady. She should be put away behind bars.
Stayed 1 night in Nov 2024

4/10 Poor

Mariana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The place was under renovation so there was construction noise. The walls were very thin and we could hear other guests' conversations and TVs. We heard every time someone opened or closed a door, which was a problem late at night and early in the morning. There were no lockers for holding luggage before check-in or after check-out, but staff reluctantly agreed to keep it for us as a one-time courtesy behind the front desk. The positive thing was that the bed was very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their breakfast ended 45 min early, which disappointed me. The front desk staff was friendly and overall a good value for the money.
Stayed 1 night in Oct 2024

4/10 Poor

christopher, Spartanburg

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Li

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Katerina

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was under renovation when I got there, which I didn't knowvqhen I booked. Changing hotels was not an option, as it was family weekend at my sons school. Hallways were littered with construction debris as was the parking lot. Got some kind of tar paper on my tire, which made it sound like I was getting a flat. Walls were paper thin and I had the pleasure of being within ear shot of work being done even though it was the weekend. Could hear the guys sing and bicker. Heard a couple, who sounded liked they live there hold a conversation in great detail through the walls during the evening. Music blasting till late at night. If construction was to be done while peolple are staying, then it should be in a different part of the hotel then they they place customers. Room itself was fine, bed was comfortable.
Stayed 2 nights in Oct 2024

2/10 Terrible

Yesenia, Hicksville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool had too much chlorine plus it was oily. The hallways smelled bad and theres hardly any cameras anyone can walk in thru the side doora aince theyre not locked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Easy to find after a long travel day. Staff very welcoming and friendly. Room spacious and very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Beverly

Travelled with family
Liked: Room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

William

Stayed 1 night in Sep 2024

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well there was an incidental charge of $150.00 that you are charged at checkin and refunded on check out to your card kinda high seeing most places holiday inn, Hilton, Marriott, only hold $100.00 the staff was very friendly and helpful. It is still under renovation but overall it’s a new I would say it’s a nice place to stay for the price compared to 200 for most other places I would stay again
Stayed 1 night in Sep 2024

8/10 Good

Justin, Cranston

Travelled with partner
Liked: Cleanliness, staff & service
Solid place to stop for the night
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lyle

The hotel is remodeling but is clean. The bed was soft and the room was big. Employees were friendly and helpful
Stayed 2 nights in Sep 2024