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Batam Star Hotel

3.0 star property
Comfortable hotel, walk to Nagoya Hill Mall

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Photo gallery for Batam Star Hotel

Lobby lounge
Exterior
Room
Room
Front of property
Reviews
7.4

Good

Popular amenities

  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Komp. Nagoya Square, Block C. no. 64 – 68, Batam
  • Popular LocationNagoya Hill Mall7 min walk
  • Popular LocationHarbour Bay Ferry Terminal3 min drive
  • Popular LocationGrand Batam Mall3 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)25 min drive

Room options

View all photos for Room

Room | Room amenity

Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Batam

At Batam Star Hotel you'll be within a 10-minute walk of Nagoya Hill Mall and 2 km (1.2 mi) from Harbour Bay Ferry Terminal. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, Batam Star, serves Chinese cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Batam hotel include Batam Centre Ferry Terminal and Grand Batam Mall.

What's nearby

  • Nagoya Hill Mall - 7 min walk
  • BCS Mall - 3 min drive
  • Harbour Bay Ferry Terminal - 3 min drive
  • Grand Batam Mall - 3 min drive
  • Batam Centre Ferry Terminal - 7 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • McDonald's - 3 min walk
  • Top 21 Resto & Lounge - 6 min walk
  • Kedai Kopi HARUM - 4 min walk
  • Richeese Factory - 3 min walk
  • Cock And Bull - 4 min walk

About this property

Batam Star Hotel

Comfortable hotel, walk to Nagoya Hill Mall
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Batam Star Hotel also features dry cleaning/laundry services, 24-hour room service, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3-star Batam hotel.

  • 50 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Batam Star Hotel offers 50 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Batam Star
  • New Star

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

Property is also known as

Batam Star
Batam Star Hotel Hotel
Batam Star Hotel Batam
Batam Star Hotel Hotel Batam

Frequently asked questions

What is the cancellation policy at Batam Star Hotel?

Batam Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Batam Star Hotel?

Yep, Batam Star Hotel has a free self car park.

Are there any beaches close to Batam Star Hotel?

The closest beach to Batam Star Hotel is Nongsa Beach (10.6 km).

Is there a free airport shuttle available at Batam Star Hotel?

No, Batam Star Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Batam Star Hotel?

Yep, you can grab a meal at Batam Star Hotel's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Batam Star Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Batam Star Hotel?

No, pets are not allowed.

Batam Star Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Batam star review
The location is good for a day or two. However the room is not ventilated and is smelly. Not at all good for non-smokers. The area is safe but seedy. Ok for people looking for value rather than amenities.
Stayed 1 night in Aug 2018

10/10 Excellent

AMINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe to stay nearby mosque around the street
Good service and excellent
Stayed 2 nights in Feb 2018

8/10 Good

Moo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
They did not receive my confirmed booking so end up with the higher floor. I hope hotels.com can improve and inform the hotel and verified that the hotel have received the booking.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2017

4/10 Poor

Rob, Charleston, SC

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap hotel, not as advertised, batam is horrible
The hotel is located in the middle of the ghetto (which is what Batam is). This is not visible from the strategically taken picture of the front of the hotel. As a white tourist, expect to get ripped off everywhere you turn. They will over charge you for all taxi rides despite negotiation and for food and even when changing money lied and said the advertised price is only for $100 or more and gave themselves a 16% commission on the money I changed. There is absolutely no reason to visit this island. There is nothing to do but a couple of malls. You cannot walk around without people staring at you and yelling at you to try to extort money from the rich tourists. The prices are cheap but you will not get the cheap prices. You are much better off staying in Singapore where people are honest and will not take advantage of you. If these people wanted tourists then they should be treating them a little better but maybe I'm the only one who notices what's going on. Back to the hotel, there was a creepy abandoned building right next to my unlocked hotel window. Stains, hairs, and tears all over the disgusting bedding and towels. When the towels were wet after use they smelled like cigarette / wet dog. There is no possible way that the sheets were washed after the last guest stayed because there is no way to get that much hair back on the sheets after washing. There was mold growing on the ceiling in the bathroom and the floor in the bathroom and ants crawling all over
one of many tears and hairs on the sheets
uncleaned "splatter" on the toilet seat from previous guest
mold growing under dirty ghetto sink
disgusting stained lumpy pillow hidden inside the clean"er" pillow case

8/10 Good

TAEJUNE

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good stay!
Affordable price with acceptable service. It is good when you are travelling on budget.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard, SG

Liked: Cleanliness, staff & service, room comfort
simple breakfast, expected from budget price. would be nice if had small fridge in the room. overall nice room.