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Nido del Condor Hotel & Spa

4.5 star property
Luxury hotel connected to a shopping centre in San Carlos de Bariloche with a full-service spa

Photo gallery for Nido del Condor Hotel & Spa

Argentinean cuisine
Panoramic Suite | Living room
Children’s play area – outdoor
Exterior
Indoor pool, outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
The current price is AU$397
26 Jan - 27 Jan 2026

Explore the area

View map
Av. Bustillo Km. 6.9, San Carlos de Bariloche, Rio Negro, 8400
  • Place, Cerro Viejo Eco Park
    ‪13 min walk‬
  • Place, Cerro Otto Cable Car
    ‪16 min walk‬
  • Place, Civic Center Bariloche
    ‪7 min drive‬
  • Airport, Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Plasma TV
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Cabin, Kitchenette, Lake View (Lodge)

Cabin, Kitchenette, Lake View (Lodge)

Cabin, Kitchenette, Lake View (Lodge)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Kitchenette
  • 53 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Kitchen, Lake View

Family Suite, Kitchen, Lake View | View from room

Family Suite, Kitchen, Lake View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
  • 65 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Plasma TV
  • 39 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Lake View

Junior Suite, Lake View

Junior Suite, Lake View

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 37 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Cabin, Kitchen, Lake View

Cabin, Kitchen, Lake View

Cabin, Kitchen, Lake View

Highlights

Separate dining area
Separate sitting area
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 90 sq m
  • Lake view
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed OR 4 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, Kitchen

Family Suite, Kitchen

Family Suite, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

About the area

San Carlos de Bariloche

You'll be connected to a shopping centre at Nido del Condor Hotel & Spa, and within just a 15-minute stroll of Nahuel Huapi Lake and Cerro Viejo Eco Park. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include sports massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The restaurant, Ceylan, serves Argentinean cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, free kids' club, Turkish bath/hammam and Hot tub. 1184 square feet (110 square metres) of event facilities include 35 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a sauna and laundry facilities. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of free train pick-up service. .Within a 30-minute drive of this 4.5-property class Pinar del Lago hotel, attractions include Civic Center Bariloche and Catedral Alta Patagonia.

What's nearby

  • Cerro Viejo Eco Park - 13 min walk - 1.2 km
  • Cerro Otto Cable Car - 16 min walk - 1.4 km
  • Civic Center Bariloche - 7 min drive - 6.8 km
  • Cathedral of Our Lady of Nahuel Huapi - 8 min drive - 7.7 km
  • Catedral Alta Patagonia - 18 min drive - 13.5 km

Getting around

  • Bariloche Station - 22 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 37 min drive

Restaurants

  • ‪Club Cervecero Blest - ‬2 min drive
  • ‪Mountain Fast Food - ‬13 min drive
  • ‪Cuchara - ‬1 min walk
  • ‪Confitería Giratoria - ‬18 min drive
  • ‪Manush - ‬2 min drive

About this property

Nido del Condor Hotel & Spa

Luxury hotel connected to a shopping centre in San Carlos de Bariloche with a full-service spa
Nido del Condor Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A hot tub, a sauna, and a terrace are also featured at the luxury Nido del Condor Hotel & Spa. Free self parking is available.

This 4.5-star San Carlos de Bariloche hotel is smoke free.

  • 28 guestrooms or units
  • 3 levels
  • 2 buildings
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Nido del Condor Hotel & Spa offers 28 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and fireplaces. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 42-inch plasma televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, bidets and hairdryers.

This San Carlos de Bariloche hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 2 treatment rooms and outdoor treatment areas. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

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  • Breakfast included
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4.6 out of 5, Wonderful, 131 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Restaurants on site

  • Ceylan

Things to do

  • Arcade/game room
  • Fishing
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,184 square feet of conference space
  • 35 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during April, May and June:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 13 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a valid passport or ID showing that they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 11:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nido del Condor
Nido del Condor Bariloche
Nido del Condor Resort
Nido del Condor Resort Bariloche
Hotel Nido Del Condor
Nido Del Condor Hotel
Nido Condor Hotel Bariloche
Nido Condor Hotel
Nido Condor
Nido Condor Hotel
Nido Condor San Carlos de Bariloche
Nido Condor
San Carlos de Bariloche Nido del Condor Hotel & Spa Hotel
Hotel Nido del Condor Hotel & Spa
Nido del Condor Hotel & Spa San Carlos de Bariloche
Nido del Condor Hotel Spa
Nido del Condor Resort Spa
Nido Condor Hotel San Carlos de Bariloche
Hotel Nido del Condor Hotel & Spa San Carlos de Bariloche
Nido del Condor Hotel Spa
Nido Condor & Carlos Bariloche
Nido del Condor Hotel & Spa Hotel
Nido del Condor Hotel & Spa San Carlos de Bariloche
Nido del Condor Hotel & Spa Hotel San Carlos de Bariloche

Frequently asked questions

What is the cancellation policy at Nido del Condor Hotel & Spa?

Nido del Condor Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nido del Condor Hotel & Spa?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Nido del Condor Hotel & Spa on 26 Jan 2026 start from AU$396.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nido del Condor Hotel & Spa?

Yep, Nido del Condor Hotel & Spa has a free self car park.

Are there any beaches close to Nido del Condor Hotel & Spa?

The closest beach to Nido del Condor Hotel & Spa is Playa Centro (5.1 km).

Is there a spa on site at Nido del Condor Hotel & Spa?

Yep, there is an onsite spa at Nido del Condor Hotel & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Nido del Condor Hotel & Spa have a pool?

Nido del Condor Hotel & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 11:00 AM to 9:00 PM.

What luxury perks are available at Nido del Condor Hotel & Spa?

Nido del Condor Hotel & Spa features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with Hot tubs, Private jetted baths and premium bedding.

What makes Nido del Condor Hotel & Spa a romantic place to stay?

1 hot tub and a champagne service, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Nido del Condor Hotel & Spa.

Is Nido del Condor Hotel & Spa family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as changing tables and baby baths in the guestrooms, it's no surprise that Nido del Condor Hotel & Spa is a hit with families.

Are there hot tubs in the rooms at Nido del Condor Hotel & Spa?

Yep, all rooms come with private hot tubs.

Does Nido del Condor Hotel & Spa serve breakfast?

Sure does, free buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Nido del Condor Hotel & Spa?

No, Nido del Condor Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Nido del Condor Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Argentinean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Nido del Condor Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Nido del Condor Hotel & Spa?

Dogs are welcome at Nido del Condor Hotel & Spa, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 6 kg per pet.

Nido del Condor Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 273 out of 447 reviews
Rating 8 - Good. 120 out of 447 reviews
Rating 6 - Okay. 37 out of 447 reviews
Rating 4 - Poor. 9 out of 447 reviews
Rating 2 - Terrible. 8 out of 447 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emilse N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely recommend this hotel to anyone because is out of town but has everything you need! The staff is great!
Stayed 4 nights in Sep 2025

10/10 Excellent

Gabriel Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, servicio, instalaciones, atención de todo el personal y amabilidad
Stayed 3 nights in Sep 2025

6/10 Okay

Zac

Travelled with partner
Liked: Cleanliness, staff & service
The positives: beautiful views, unique and spacious rooms, friendly service. The spa was very nice and you can message reception via whatsapp during your stay which makes any general questions easy. Our room had a wow-factor. Unfortunately the shower head when attached to the wall had a strange angle which meant that you couldn’t stand underneath the water as it sprayed straight onto the wall. The faucets were temperamental, it was near impossible for us to regulate the temperature. My main concern was that we were told that we would have a discount to spa and food/drinks. I asked for clarification upon check-in and was advised to make sure that we charge to our room in order to access this discount. Note that my Expedia booking said that membership tier also entitled me to food and drink discounts as a perk. We decided not to try other local restaurants and make the most of this offer. However, upon check-out, I was told that the discount would only be applied if we paid in cash. I didn’t have enough Argentinian currency on me to do this and was only told upon check-out so there was no way for me to get the cash in time. I told them that this new condition wasn’t communicated prior (I showed them their notes) and was told they were aware but couldn’t do anything about it for me. This was misleading of them to impose further unrealistic conditions on their offer. I wasn’t going to leave a review but I think others should know about this in case they’re also caught out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sorrounding was great
Stayed 2 nights in Aug 2025

8/10 Good

Harry, Las Cruces

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you plan on going skiing. Staff friendly and restaurant offers a good menu. Beautiful scenery of the lake.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ronit, Downingtown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a truly wonderful stay at Nido del Cóndor! From the moment we arrived, the reception staff made us feel so welcome—professional, friendly, and always ready to help with anything we needed. Every interaction felt personal and genuine. The breakfast staff also stood out with their warmth and attentiveness. Each morning started with a smile and delicious options, all served with care and attention to detail. We felt very looked after throughout our stay, as though we were staying with family rather than at a hotel. The setting is beautiful, the rooms are comfortable, and the service made all the difference. We would absolutely return and recommend Nido del Cóndor to anyone visiting Bariloche.
Stayed 5 nights in Jun 2025

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place
Stayed 2 nights in May 2025

10/10 Excellent

Jose, Miami

Liked: Cleanliness, staff & service
Needs signs, better lobby, easier walkways
Stayed 4 nights in Apr 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Staff & service
La vista lo mejor, Natalia una gran anfitriona. Lo que menos me gusto el acceso a los cuartos para personas mayores y sin auto, muy complicado.
Stayed 4 nights in Apr 2025

8/10 Good

Rosanna De Leon de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalia del front desk. Profesional. Servicial
Stayed 4 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Bariloche

Amazing place with beautiful view and wonderful dining.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property for 5 nights in April 2025. This hotel had amazing views of the lake Nahuel Huapi. They restaurant had great dining options and amazing spa. Staff was very friendly and helpful. I had to cancel one of day trips and the hotel staff Max went above and beyond to connect me with other local travel agents. I highly recommend this hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Benjamin, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Luke

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Staff were excellent. Very friendly and always happy to help. We didn't like the bed arrangement as the sheets were to small to tuck in and constantly wound come off. The doova cover was the same, constantly coming off. And the room smelt like they sprayed so much disinfectant around the chemical smell was making us feel sick. It smelt like it had been sprayed on our pillows... it was everywhere. They need to stop spraying that stuff everywhere and just clean the room as it makes you feel ill. Apart from that its a great hotel and the staff are great.
Stayed 6 nights in Mar 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful relaxing 4 night stay at this beautiful historic hotel. Gorgeous views of the lake ,island and mountains 24/7 . We were on the third floor in the superior suite which was magical. There truly were Condors flying outside our windows and everything we needed in the fully stocked room. The friendly helpful staff made this a highlight if our trip to South America.
Stayed 4 nights in Feb 2025

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, stunning views, solid breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Feb 2025

8/10 Good

Jeff

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Stan, Fallston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Panoramic suite, spectacular view, far removed from the street, so super serene, a great place to enjoy some quiet time. We enjoyed the spacious and comfortable room, large screen television, and the complete kitchen was a great bonus for us. Room cleaning, restaurant, front desk and grounds staff all excellent. Breakfast was great quality, basically the same each day, but what they provided was excellent, more than sufficient options, with superb service. Cons: Mattress and pillows were adequate, not great, and could be improved. Not a king size bed, but two twins joined. Towels appeared to have been once highest quality, but now well worn and should probably be replaced. We would definitely stay here again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service

2/10 Terrible

Carlos, San Juan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No TV in the whole stay and I’m a cancer patient and they stole my medicines. Terrible experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pleasant hotel, good food, well priced.
Stayed 1 night in Feb 2025

10/10 Excellent

Heinrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena habitación, espaciosa, siempre limpia, excelente atención del personal
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the hotel a lot. The room was beautiful, and was about a 10 minute walk from the lake. Nice owners. Pool was a bit smaller than appeared.
Stayed 2 nights in Jan 2025