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Premier Luxury Mountain Resort

5.0 star property

Photo gallery for Premier Luxury Mountain Resort

Exterior
Premier Room
2 restaurants; breakfast, lunch and dinner served
Exterior
A hotel room with a large painting of an angel, a balcony with a mountain view, a dining area, and a TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$207
includes taxes & fees
1 July - 2 July

Explore the area

View map
11 Karamanitza str., Bansko, 2770
  • Place, Bansko Ski Resort
    ‪5 min walk‬
  • Place, SkiBansko by Traventuria
    ‪5 min walk‬
  • Place, Bansko Gondola Lift
    ‪12 min walk‬

Room options

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a small table, and a large window with curtains.

Deluxe Room

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

A hotel room with a large painting of an angel, a desk, a chair, a sofa, and a view of the outdoors.

Deluxe Apartment

  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

A hotel room with a bed, two pillows, a nightstand, a lamp, and a painting on the wall.

Deluxe Apartment, 2 Bedrooms

  • Resort view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View

Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View

Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View

  • Mountain view
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View

A hotel room with a large bed, a nightstand, a chair, a wall-mounted lamp, and a painting above the bed.

Deluxe Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Room

Premier Room

Premier Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon
  • Free Wi-Fi

About the area

Bansko

A luxury stay in Bansko awaits you at Premier Luxury Mountain Resort. Within just a 10-minute stroll, you'll find Bansko Ski Resort and SkiBansko by Traventuria. Highlights at this ski hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Le Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Amvrosia, serves international cuisine and is open for dinner. Nectar Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 3 indoor swimming pools, free kids' club and gym plus access to horse riding/hire. Business amenities include a meeting room, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Free English breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Places within a 15-minute walk of this 5-property class Bansko hotel include Bansko Gondola Lift and Vihren.

What's nearby

  • Bansko Ski Resort - 5 min walk - 0.5 km
  • SkiBansko by Traventuria - 5 min walk - 0.5 km
  • Bansko Gondola Lift - 12 min walk - 1.0 km
  • Vihren - 13 min walk - 1.2 km
  • Holy Trinity Church - 3 min drive - 1.9 km

Getting around

  • Sofia (SOF) - 147 min drive

Restaurants

  • ‪Victoria - ‬8 min walk
  • ‪Lobby Bar - ‬9 min walk
  • ‪Думанова Механа - ‬7 min walk
  • ‪Pizza Restaurant 4 Directions - ‬7 min walk
  • ‪StandArt Bansko - ‬7 min walk

About this property

Premier Luxury Mountain Resort

Enjoy a treatment at the full-service spa and a relaxing soak in the hot tub after a day on the slopes. This ski hotel also offers 3 indoor and 2 outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a sauna and a fitness centre. Self parking is free.

This 5-star Bansko hotel is smoke free.

  • 93 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2009
  • English breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar by the pool
Premier Luxury Mountain Resort offers 93 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes dining tables. Beds feature premium bedding. 35-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Bansko hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Le Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Kempinski Hotel Grand Arena
Bansko
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 322 reviews
The price is AU$250
includes taxes & fees
12 July - 13 July
Kempinski Hotel Grand Arena

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amvrosia
  • Dionyssos
  • Nectar Bar

Things to do

  • 2 outdoor pools
  • 3 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • 2 outdoor pools
  • 3 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 buildings
  • 6 floors
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 35-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 April and 14 June.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.23 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 78.43 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Premier Luxury Mountain
Premier Luxury Mountain Bansko
Premier Luxury Mountain Resort
Premier Luxury Mountain Resort Bansko
Premier Luxury Resort
Premier Mountain Resort
Premier Luxury Mountain Resort, Bansko Hotel Bansko
Premier Luxury Mountain Resort Bansko Hotel
Premier Luxury Mountain Bansko
Premier Luxury Mountain Resort Hotel
Premier Luxury Mountain Resort Bansko
Premier Luxury Mountain Resort Hotel Bansko

Frequently asked questions

What is the cancellation policy at Premier Luxury Mountain Resort?

Premier Luxury Mountain Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Premier Luxury Mountain Resort?

As of 11 June 2026, prices found for a 1-night stay for 2 adults at Premier Luxury Mountain Resort on 1 July 2026 start from AU$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Premier Luxury Mountain Resort?

Yep, Premier Luxury Mountain Resort has a free self car park.

Is there a spa on site at Premier Luxury Mountain Resort?

Yep, Le Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Premier Luxury Mountain Resort have a pool?

Premier Luxury Mountain Resort has 2 outdoor swimming pools and 3 indoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Premier Luxury Mountain Resort?

Premier Luxury Mountain Resort features 2 outdoor pools, 3 indoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Premier Luxury Mountain Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Premier Luxury Mountain Resort.

Is Premier Luxury Mountain Resort family-friendly?

You bet! With amenities such as a free children's club, supervised childcare and a playground, it's no surprise that Premier Luxury Mountain Resort is a hit with families.

Does Premier Luxury Mountain Resort serve breakfast?

Yep, complimentary English breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Premier Luxury Mountain Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Premier Luxury Mountain Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Premier Luxury Mountain Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Premier Luxury Mountain Resort?

No, pets are not allowed.

Premier Luxury Mountain Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 15 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Catherine Linda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing facilities, friendly staff, great value.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Eesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to slopes, amazing room great buffet breakfast and shuttle service every 15 min to slopes and back is great addition.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Andreas

Liked: Amenities
V
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort

I found the Premier to be a very nice resort with good amenities.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024
Verified

6/10 Okay

JAMES CHRISTOPHER

Liked: Staff & service
Dated, not 5 star, friendly staff, bad breakfast
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Better than expected!

The hotel and its location are great for the town as close enough to walk and far enough to be quiet for the children to sleep. Saw a lot of bad reviews about breakfast however one of the best European breakfasts I’ve had for a long time (and I travel 8 months of the year). The pool and steam were great after a day in the slopes and the VIP lift pass was very much worth the extra £. Bansko lift system needs an overhaul but I’m sure that’ll come with all the extra income. 2 minor hotel issues would be bad pillows and that the soundproofing not the best but not deal breakers
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried hard to be a high class resort. And they were close. But there were lots of little things that didn't quite make. Examples include a fitness room that wasn't open until 9 am, or living room TV that didn't work at all.
Verified

8/10 Good

Allen

Nothing special, just decent

Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but basic noises from adjoining rooms could be easily heard through the walls. It was clean overall and the public areas were well kept, but it is just average in every way.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Derya

Temiz biraz eski bir otel
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Derya

Liked: Cleanliness, staff & service, amenities
Personeller harika ; her konuda yardımcı olmak için uğraşıyorlar. Çok da kibarlar . Odalar temizdi . Tek problem yarım pansiyonda dahi akşam yemeklerinde su dahil her içecek ücretli . Kahvaltıda da saat 10 olunca 3-5 dk içinde herşeyi topluyorlar
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Wifi sorunu

family odanın genişliği iyiydi, oda sessizdi, kahvaltıdan memnun kaldık, kapalı havuz güzeldi. ancak odamızda wifi bağlantısında sorun vardı. konaklamamız süresince söylememize rağmen ilgilenilmedi. Wifi yi odada kullanamadığımız için mağdur olduk.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement. Bien situé. Environnement magnifique, entouré de montagnes.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

eden

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok but too old and like pic
Stayed 3 nights in Mar 2022
Verified

8/10 Good

nicola

Liked: Cleanliness, staff & service
Things we liked: - amvrosia restaurant- very good food - the bar - the spa, except the pool - good personal Things we didnt liked: - the heating system of tge hotel is electrical. ls noisy and not working too much. It was cold in the room, even if we let it worked during all nights. - the pool is small and need some amenties
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great location, good food, large breakfast buffet and lovely staff.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Perfect location, lovely staff and nice amenities.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Correct, plus 3.5 étoiles que 4

Séjour l'été, en couple Les + : Chambre spacieuse, lumineuse et confortable, bon petit déjeuner, piscine extérieure, parking extérieur à proximité, proche du centre ville Les - : spa n'est pas très bien entretenu (1 sauna et 1 hamam ne fonctionnait pas) et ferme tôt (19h), globalement l'hôtel aurait besoin d'un bon rafraîchissement
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Établissement bien mais bon 5 étoiles quand même je ne pense pas
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für ein bulgarisches Hotel wirklich super freundliches Personal (sind ja aber auch viele aus Griechenland). Shuttle Bus zum Lift. Sehr schönes Zimmer durch Upgrade, vielen Dank!
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

idan

Disliked: Cleanliness, staff & service

Meh...

Very dirty room - we stayed a week and the floor wasn't cleaned once. Tiny TV ~22 inch. Soap and other amenities were replaced inconsistently, and further requests from the cleaning staff were ignored. Subpar gym - very small, 1 partially busted cross trainer, very low variety of free weights, 1 bench, no bars or plates, equipment isn't maintained and staff doesn't know the equipment or how to use it. Air conditioner works but you unexplainably need to set it to cooling for it to heat up the room, and it then constantly shows the temperature in the room is 50c. The room is pretty big. The breakfast is very good, though the menu is constant. The WIFI is PHENOMENAL. They spent the money for ubiquity APs spread across each floor, and the speed and reception is incredible compared to other hotels we've been to. Room service wasn't too expensive and was pretty good.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. The hotel was very well situated, very reasonably priced for the suite we booked. Very friendly and professional staff. Best of all was the onsite sky shop.
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Don't book this hotel

I am writing this review since this hotel is presented as a 5-star hotel, but in my opinion, it is a good 3-star hotel and a very bad 5 start. Shuttle, the hotel is far from the gondola, which means you heavily rely on the hotel shuttle, the last shuttle departs from the gondola parking to the hotel at 5, which means you need to end your ski day at 3:30, no apre ski, not even a full day of a ski is available. We were 3 people at the room, but they constantly, every day, gave us 2 robes for the spa and we needed to ask every day a new robe for the third person. Instead of having a bottle of water every day, we had only one, and only on the first day, it was not renewed the following days. The food in the main hall for breakfast and dinner is meh, not a lot of variety, the restaurant in the hotel is good but very expensive. The spa is ok, for a 4-star hotel, but since I paid and this hotel is presented as 5 stars, it is not a good spa at all. The waiters at the food court don't know English, which means that when we asked for an espresso, we were changed 8 euro for 2 cups of 50ml espresso, it was not explained for us. we paid approx 800 euro for 3 nights, I believe this hotel worth 45 euro per night.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous- period!

Fabulous from A-Z
Stayed 3 nights in Dec 2019