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Hotel Tanne

4.0 star property

Photo gallery for Hotel Tanne

Front of property – evening/night
Lunch and dinner served
Lobby sitting area
Garden
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
7, Georgi Nastev Street, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪7 min walk‬
  • Place, Vihren
    ‪10 min walk‬
  • Place, Bansko Gondola Lift
    ‪10 min walk‬

Room options

View all photos for Double or Twin Room (Free safe, Parking & Spa access)

Double or Twin Room (Free safe, Parking & Spa access)

Double or Twin Room (Free safe, Parking & Spa access)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (Free safe, Parking & Spa access)

Apartment, 1 Bedroom (Free safe, Parking & Spa access) | Living room

Apartment, 1 Bedroom (Free safe, Parking & Spa access)

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Bansko

A family-friendly stay in Bansko awaits you at Hotel Tanne. Within just a 10-minute stroll, you'll find Bansko Ski Resort and Vihren. Highlights at this hotel include a water park, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body scrubs. The restaurant, Mehana Restaurant, serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, kids' club, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Free continental breakfast is available daily between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Bansko hotel include Bansko Gondola Lift and SkiBansko by Traventuria.

What's nearby

  • Bansko Ski Resort - 7 min walk - 0.6 km
  • Vihren - 10 min walk - 0.9 km
  • Bansko Gondola Lift - 10 min walk - 0.9 km
  • Museum of Otets Paisii Hilendarski - 12 min walk - 1.0 km
  • Holy Trinity Church - 18 min walk - 1.6 km

Getting around

  • Sofia (SOF) - 140 min drive

Restaurants

  • ‪Ginger - ‬6 min walk
  • ‪The House - ‬5 min walk
  • ‪Chateau Antique - ‬3 min walk
  • ‪Бай Миле - ‬3 min walk
  • ‪Весело село - ‬6 min walk

About this property

Hotel Tanne

Hotel Tanne offers its guests a water park (surcharge), an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Hotel Tanne. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Bansko hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 3 levels
  • Built in 2002
  • Continental breakfast (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Ski equipment storage
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Tanne offers 33 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include body scrubs and body treatments.

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Grand Royale Apartment Complex & Spa
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  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.3 out of 5, Excellent, 40 reviews
The price is AU$120
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mehana Restaurant
  • Viennese Lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room
  • Water park
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (return)
  • Airport shuttle fee per child: EUR 75 (return), (from 2 to 12 years old)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Tanne
Hotel Tanne Bansko
Tanne Bansko
Tanne Hotel Bansko
Hotel Tanne Hotel
Hotel Tanne Bansko
Hotel Tanne Hotel Bansko

Frequently asked questions

What is the cancellation policy at Hotel Tanne?

Hotel Tanne offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Tanne?

Yep, Hotel Tanne has a free self car park.

Is there a spa on site at Hotel Tanne?

There's no onsite spa, but this property does offer services like body scrubs and body treatments.

Does Hotel Tanne have a pool?

Hotel Tanne has an indoor pool and a kids' pool.

Is Hotel Tanne family-friendly?

You bet! With amenities such as a children's club, a children's pool and babysitting services, it's no surprise that Hotel Tanne is a hit with families.

Does Hotel Tanne serve breakfast?

Sure does, free continental breakfast is offered daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Tanne?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Tanne?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Tanne?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Tanne?

No, pets are not allowed.

Hotel Tanne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 9 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

metin

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff. Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer. This place deserves more stars than I am allowed to give.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, perfect stay for a ski holiday

We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room and whole hotel is lovely, very cozy and feels very ski-esk. Breakfast was included too which includes cold and hot food. The selection was quite random, but we all enjoyed it every morning. The spa / pool area is lovely and clean. You could spend a good few hours relaxing in there. The location is perfect. The hotel is just located off the main street with bars and restaurants. 5 minute walk to the gondola too. The only cons really were that we weren’t sure which room we actually booked as this wasn’t very clear when booking. I managed to get in touch with the hotel and they confirmed this for us. Also there’s no kettle in the room, we bought our own travel one. 100% recommend for a ski holiday.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bansko vecka 9 ,2020

Trevlig personal. Super mysiga rum med balkong mot bergen och öppen brasa. Frukosten var blandad bulgarisk och continental, med något nytt varje morgon. Lungt och tyst, med gångavstånd till centrum och huvudgatan.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

MURAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Konum-Konnfor ve Fiyar harika

Konum ve fiyat olarak harika bir otel. Özellikle Hotel müdürü IVAN a yardımlarından dolayı teşekkür ederim
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Great hotel! 10/10

Tanne Hotel was amazing! We got the suite, 2 floors with 2 bathrooms. It was amazing, honestly enjoyed every minute. The breakfast was great! we asked for an omelet every day and they made it with a smile for us. breakfast was great and the spa was amazing! the Jacuzzi was very hot with different kinds of water pressure in it. Was so good! Thank you very much!
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autumn break

We arrived in the very early hours in the morning. We found the rooms clean and warm. Toiletries were supplied as was a clean bath robe and new slippers. The meals were freshly prepared and hot good choice in the breakfast and dining room. The spa area was very good. The hotel staff were friendly and helpful. I would recommend
Stayed 5 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
We stayed here as I had seen the hotel in winter and it always looked nice. My boyfriend ended up with suspected bed bug bites which let down our experience. The room was fine and had a balcony. With such a small difference in price its worth staying in the Kemmpinski in summer instead.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable traditional hotel

Friendly hotel with good spa comprising pool, steam room, sauna and salt room. Excellent value but no air conditioning
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check out as our flight was late Cosy room Close to main strip and gondola
Stayed 7 nights in Mar 2019
Verified

4/10 Poor

Dr Marcus Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expected better from 4 star ...

The hotel felt dated, musty and dark. Our room was not cleaned several days running even when we asked at the non helpful reception. The mountain view room that we paid for was actually a car park full of stray cats .. the bed was too small for me ( I am 6”6’) they did change room upon request but only after two days which made experience uncomfortable. The breakfast was v basic and service always without a smile. No open bar and seemed that they had already shut down for season. The pool and hot tube were nice but the sauna and steam rooms were often not switched on during working hours, so took ages to become usable. This was an engagement trip and a 4 star hotel .. I expected better.
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Hotel Tanne and you’ll be happy

This hotel was a fabulous find. The staff are friendly, the spa with pool, heated jacuzzi, sauna and steam room is very welcome after a day in the snow and the beds are super comfortable. Breakfast is ok. If you are looking for a full English every morning it’s not the place for you, but there is enough choice to suit everyone. It’s close to the town, but far enough away not to hear the nightclubs. The heating in the hotel seems to be set to maximum, so you may need to turn your radiator down. The reception area has a beautiful log fire where it would be nice to enjoy a drink if they opened the bar more often. The on-site restaurant is very very good and incredibly cheap too. One thing where the hotel could improve is in it’s towel and toiletry lottery. Will they change the towels? What will you get? One bath towel and six hand towels? Or nothing new? Will they leave more shower gel or shampoo or not? Thankfully, the reception staff can usually correct any errors. If you want a kettle for your room, you’ll need to ask at reception and google translate often helps with this. Maybe taking a travel kettle and mugs might be a better idea. We will be staying here the next time we are in Bansko. Hotel Tanne is a great little place.
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely pleased

Can’t fault this hotel extremely friendly and professional perfect location definitely would recommend this hotel for families and couples great spa and games room excellent choice for breakfast
Stayed 7 nights in Feb 2019
Verified

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
avoid the evening Food , do not waste money on half board
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Craige

Liked: Cleanliness, staff & service, property conditions & facilities

Tanne for Skiing

Great hotel & Spa was perfect after a day on the slopes,
Stayed 7 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Stort tomt hotel

Stor hotel med kun 2 andre gæster end os.. Flere faciliteter virkede ikke eller var lukkede. Receptionist talte meget dårligt engelsk.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Good location, not so good breakfast

The experience was good overall. The location is pretty good as the hotel is nearby the gondola to get to the ski resort. The town old center is located at 15 min walk, so very convenient to get to traditional restaurants. The breakfast was fairly poor, there was nothing sweet and the savory food was very repetitive.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice rooms, cosy environment and a convenient location
Stayed 4 nights in Jan 2018
Verified

6/10 Okay

alain

Liked: Property conditions & facilities
Disliked: Staff & service

Hotel bien placé a proximité des pistes et commerc

Hotel tres bruillant. Personnel peu accueillant Bien placé à proximité des pistes et commerce. Vu le prix cela reste quand même raisonnable. Pour le petit déjeuner, lever vous de bonne heure pour être sur d avoir encore ce qu il faut à manger. Il faut se lever tôt car arrêt du petit déjeuner à 9h30.
Verified

6/10 Okay

Guy

Liked: Cleanliness, room comfort

Good value but could be better

The Tanne is one of the prettier hotels in Bansko, with a nice exterior and interior that suggest it is well built, located about 10min walk from the gondola lift. The room was comfortable and clean, the hotel also, but it was lacking in a few areas. The advert claims a hot-tub, it is there but seems to have been out of order for some time! The pool is not heated, or if it is then it is not switched on, this is quite refreshing and does mean it is not over-used, but some temperature would be good. I would have scored higher if these were better. The staff were nice, but few spoke English, they were VERY quiet and there wasn't a lot of engagement which was a shame. Again I have scored down a bit as it is nice to feel welcome and have some dialogue, but that seemed to be the theme of the resort, not just here. Overall a nice place to stay, the breakfast was ok and set us up for the day.
Verified

6/10 Okay

Polaris

Liked: Cleanliness, room comfort

Can't say terrible but definitely not a good one..

Overall is okay, room is big enough, comfortable. Reception and the lobby can be no any staff in the afternoon like 3-4 o'clock, I need to ring the bell for 20 mins until someone came over. And staff are not very helpful I feel like they don't really expect customers to ask questions. Breakfast finish at 9:30, one day I arrived 9:05, already almost nothing left (obviously not enough for 2 people), but the staff was looking at us came into the breakfast lounge and didn't even ask or refill any food. I've been there 5d, steamer is never opened, only sauna is working and which is not too bad.
Verified

6/10 Okay

Rulle

Liked: Staff & service, room comfort

God mat i restaurangen

Bra hotell hyfsat nära gondolen! För kallt i poolen tyvärr
Verified

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and high quality hotel

Stayed here 2nd year running. Friendly staff. Lovely clean and quiet suite. Nice breakfast. Good location. Will return again
Verified

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near gondola and perfect for families

Tanne was lovely and welcoming. Toni the waiter in the restaurant could speak a few words of Irish and really made us feel at home with great service and good quality fresh food. We were undecided in advance if we should go half board or not, but we should have as in the end are there almost every night (our two boys are age 7 and 4). Very near the ski lift and Svet on reception gave us a a good tip of where to rent skis. Room was very big and cleaned every day and we all enjoyed the pool and sauna/steam room, even if pool water was a tad chilly for the adults! They even prepared us an early breakfast for the day we departed very early. I would thoroughly recommend and definitely go back.
Verified

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel ,breakfast needs a re-think But local coffee bars to get something if needed . 5/10 minutes walk to Gondola