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Hotel Mura

Property class: 3

Photo gallery for Hotel Mura

A multi-story hotel with balconies, a sign reading 'Hotel Mura,' and a parking lot with cars.
A cozy living room with a fireplace, stone walls, a couch, and a table.
A reception desk with a 'RECEPTION' sign, three clocks labeled 'NEW YORK,' 'SOFIA,' and 'LONDON,' and a 'SAFE ROOM' sign.
A wooden table with a decorative ashtray and candles in a room with stone walls and striped lounge chairs.
A wooden ceiling, stone walls, and wooden furniture in a room.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
39 Glazne Str, Bansko, 2770
  • Place, Holy Trinity Church
    ‪7 min walk‬
  • Place, Bansko Ski Resort
    ‪15 min walk‬
  • Place, Bansko Gondola Lift
    ‪18 min walk‬

Room options

View all photos for Standard Room (Free Sauna & Steam Bath)

A hotel room with a wooden desk, two beds, a TV, a chair, and a patterned wall.

Standard Room (Free Sauna & Steam Bath)

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the area

Bansko

At Hotel Mura you'll be within a short 5-minute stroll of Paisii Hilendarski Historical Center and House Museum of Neofit Rilski. Highlights at this ski hotel include a full-service spa, a restaurant and free buffet breakfast. .A pampering day can include massages along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning free breakfast is served. There's also the convenience of a free ski shuttle. .Near this 3-property class Old Town Bansko hotel, you'll find Bansko Ski Resort.

What's nearby

  • Museum of Otets Paisii Hilendarski - 5 min walk - 0.5 km
  • Holy Trinity Church - 7 min walk - 0.6 km
  • Vihren - 13 min walk - 1.2 km
  • Bansko Ski Resort - 15 min walk - 1.3 km
  • Bansko Gondola Lift - 18 min walk - 1.6 km

Getting around

  • Sofia (SOF) - 138 min drive

Restaurants

  • ‪Baba Vuno - ‬8 min walk
  • ‪Яница - ‬6 min walk
  • ‪Фермерски Пазар - ‬1 min walk
  • ‪Ловна среща - ‬5 min walk
  • ‪Механа Дедо Тасе - ‬7 min walk

About this property

Hotel Mura

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a sauna.

Smoking is allowed in designated areas at this 3-star Bansko hotel.

  • 73 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Mura offers 73 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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  • Pool
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  • Pet-friendly
4.4 out of 5, Excellent, 208 reviews
The price is AU$84
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.34 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15.34 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Hotel Mura Bansko
Mura Bansko
Hotel Mura Hotel
Hotel Mura Bansko
Hotel Mura Hotel Bansko

Frequently asked questions

What is the cancellation policy at Hotel Mura?

Hotel Mura offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Mura?

Yep, there is an onsite spa at Hotel Mura. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

What makes Hotel Mura a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Mura.

Is Hotel Mura family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hotel Mura is a hit with families.

Does Hotel Mura serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Mura?

No, Hotel Mura does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mura?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Mura?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Mura Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa ideal and comfort without a lot of people

Ice and friendly staff especially the young lady from spa
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with good Jacuzzi and Sauna

It's a great 3 star hotel, all amenities are good. The Jacuzzi and sauna were amazing after a day of skiing. Very convenient located, just 3 minutes by car to the gondola. Close to the main street with restaurants at walkable distance. Very nice staff. We will definitely be back next year and stay here again.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
It is exactly what it is cheap . So what would you really expect.
Stayed 7 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
The rooms need an upgrade. Smell bad, the towels are so used or bad washing machine. The spa is excellent and makes all money paid. We get a ticket for parking on front of the hotel. The receptionist said the parking is not free but didn’t mention we gonna get a fine if we leave the car there. We left one day earlier, but no refund or credit for that. The receptionist said that is not possible because our reservation was pre-paid! Instead we paid the fine. The breakfast is served until 9:30AM,to early for us to can enjoy the second day of this.
Stayed 3 nights in Jan 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Παλιό και υπερτιμημένο

Αντιεπαγγελματική και Θρασύτατη η συμπεριφορά της διευθύντριας του ξενοδοχείου. Υπάρχουνε σε ακτίνα 100 m πολύ καλύτερα ξενοδοχεία με καλύτερες παροχές και καλύτερη τιμή
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with decent spa, breakfast and shuttle to the gondola
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ski trip

Overall it was great.
Stayed 4 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified review

8/10 Good

Stayed 1 night in Feb 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019