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Hotel Elegant Lux

4.0 star property

Photo gallery for Hotel Elegant Lux

Couples treatment room(s), sauna, hot tub, steam room
Front of property
Deluxe Apartment, 2 Bedrooms, Balcony
Interior
Sauna

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$129
includes taxes & fees
19 June - 20 June

Explore the area

View map
3, Polezhan St, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪3 min walk‬
  • Place, Bansko Gondola Lift
    ‪8 min walk‬
  • Place, Vihren
    ‪10 min walk‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 120 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds, 1 Large Single Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

About the area

Bansko

A family-friendly stay in Bansko awaits you at Hotel Elegant Lux. Within just a 10-minute stroll, you'll find Bansko Ski Resort and Vihren. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam and sauna as well as access to bike hire. Business travelers can take advantage of a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free ski shuttle. .Sights within a 10-minute walk of this 4-property class Bansko hotel include Bansko Gondola Lift and SkiBansko by Traventuria.

What's nearby

  • Bansko Ski Resort - 3 min walk - 0.3 km
  • SkiBansko by Traventuria - 7 min walk - 0.6 km
  • Bansko Gondola Lift - 8 min walk - 0.7 km
  • Vihren - 10 min walk - 0.9 km
  • Paisii Hilendarski Historical Center - 15 min walk - 1.3 km

Getting around

  • Sofia (SOF) - 140 min drive

Restaurants

  • ‪Ginger - ‬4 min walk
  • ‪The House - ‬3 min walk
  • ‪Chateau Antique - ‬4 min walk
  • ‪Victoria - ‬5 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Hotel Elegant Lux

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Elegant Lux helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a nearby snack bar/deli. Public spaces have free WiFi. This ski hotel also offers a health club and a sauna. Free self parking is available.

  • 1 building
  • 47 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 2009
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Hotel Elegant Lux offers 47 accommodations with DVD players and complimentary bathrobes. This individually furnished accommodation has separate sitting areas. LCD televisions come with satellite channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Bansko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, in-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Sauna, steam room, body treatments, aromatherapy, hot stone massages
Saint George Palace
Bansko
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 201 reviews
The price is AU$87
includes taxes & fees
24 June - 25 June
Saint George Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave on request
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100.00 per vehicle (one-way)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Elegant Lux Bansko
Hotel Elegant Lux
Elegant Lux Bansko
Elegant Lux
Hotel Elegant Lux Hotel
Hotel Elegant Lux Bansko
Hotel Elegant Lux Hotel Bansko

Frequently asked questions

What is the cancellation policy at Hotel Elegant Lux?

Hotel Elegant Lux offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Elegant Lux?

As of 17 June 2026, prices found for a 1-night stay for 2 adults at Hotel Elegant Lux on 19 June 2026 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Elegant Lux?

Yep, Hotel Elegant Lux has a free self car park.

Is there a spa on site at Hotel Elegant Lux?

Yep, there is an onsite spa at Hotel Elegant Lux. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hotel Elegant Lux have a pool?

Hotel Elegant Lux has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9 AM to 9 PM.

What luxury perks are available at Hotel Elegant Lux?

Hotel Elegant Lux features a full-service spa, a health club and an indoor pool.

What makes Hotel Elegant Lux a romantic place to stay?

A hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Elegant Lux.

Is Hotel Elegant Lux family-friendly?

You bet! With amenities such as supervised childcare and a playground, as well as childcare services in the guestrooms, it's no surprise that Hotel Elegant Lux is a hit with families.

Is there a free airport shuttle available at Hotel Elegant Lux?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Elegant Lux?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Elegant Lux?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Elegant Lux?

Dogs are welcome at Hotel Elegant Lux, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

Hotel Elegant Lux Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 43 reviews
Rating 8 - Good. 16 out of 43 reviews
Rating 6 - Okay. 3 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff, good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and such friendly staff highly recommended.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Desrae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Hjalmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the money. Nice with a spa after a long day on the slopes. Very friendly and service-minded staff and a good breakfast-buffé to start the day.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Amazing staff but shower cubicle let the place down by not draining properly and some sort of leak.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place to stay. The rooms can be weird divided. The staff is very helpfull and service where they can. Breakfast is good but a weird setup, so when larger groups, more then 5 are at the buffet, its to crowded to take things
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

ziv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff which will help with everything. 10 minutes walk to the Gondola. Plenty of parking. The spa is nice with a few Saunas and a small swimming pool. Breakfast was good as well. we had a room with a living room and an additional sleeping room and a small kitchen for 4 people. מומלץ מאוד. צוות חביב שעוזר בכל מה שצריך.
Stayed 5 nights in Jan 2023
Verified

8/10 Good

Boyan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

It was quite nice

We are very happy with our stay, but somewhere in our bathroom was leaking.Our kids went to the game room but there was only a ping-pong table,But on the pictures there were loads of games .The price was good value for money.I went to the spa it was amazing, so was the hot tub.It felt nice after a day of skiing!Overall the service was really good, we might stay next year again!
Stayed 4 nights in Feb 2023
Verified

2/10 Terrible

Agron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agron

The Hotel was not comfort at all was very cold the food also was cold in the self service wasn’t enough options and a sleeping beds was very old and not comfort at all so this hotel is not even 1 star rating hotel
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Paul Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Elegant Lux is in a great location just a few minutes from the ski gondola and the many bars and restaurants around town. It has a shuttle bus to and from the gondola. We stayed for five nights. The staff are friendly and helpful. We had half board and the breakfasts and dinners were good with a buffet for both. For dinners where there are fewer diners they do table service. There is a spa with pool, sauna and jacuzzi which was good. We went in the morning and were the only people in there. The hotel also had a dry room for ski and snowboard equipment. The rooms are clean and spacious with all the facilities you need. While some people may find some of the furniture a little tired and old fashioned I thought it had a nice look and feel. I’d recommend this hotel for those hitting the pistes and hope to return myself next year.
Stayed 5 nights in Jan 2025
Verified

6/10 Okay

Georgios

Disliked: Staff & service, property conditions & facilities, room comfort

It could have been better

The rooms were not heated and there was no hot water, we had to complain a few times to get them fixed. Sauna and hammam were off and we had to wait to get them on. The staff was helpful though and its location is good.
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, Comfortable, would consider a return visit

Breakfast was fantastic, great variety. Rooms were good size. Walking distance to Gondola, but shuttle available if you want to be driven (15lev I think). Service was good, but english wasn't always good enough to communicate well - but still fine for being in another country. Spa was nice but this is the only area I would mark down, maybe just bad timing for the visit. Kids were going wild in the pool the first couple of days which I didn't enjoy. They can play without constant splashing everyone and hitting the inflatable ball as hard as they could. More the parents /other guests fault than Elegant Lux - just a note that its not adult only so this is always a possibility. Also the steam room switches off too quickly and they have to turn it on in the basement so I didn't want to go ask them this every 5 minutes once the room eventually got to a good temperature. The salt room needs better insulation, too many gaps prevented the temperature for getting above 70. The best was the sauna, which worked very well - great after a hard day on the slopes. My rob was also damaged but relatively minor problem with that. Overall quite happy with price and service. Again the staff always happy and always someone available when needed. Would stay here again if I return to Bansko. Additional plus was a beautiful cat that came to visit every day lol
Delicious breakfast, wide verity
Stayed 7 nights in Feb 2024
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cheap

The hotel is ok, the rooms are nice and big The spa is cold, the pool, the jacuzzi, and the also the sauna 😩 The breakfast is ok and the staff are kind
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, room comfort
Warm and frindely people, structure near the gondola and the main street
Stayed 5 nights in Dec 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap not cheerful

I was downgraded to another hotel with no explanation. The room was old, worn out. Some sockets blow the fuses when used, bathroom door didn’t shut, shower leaked, no kettle and breakfast was terrible.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. friendly hotel. Close to the ski slopes and near the town.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bansko at its best!

We had an amazing stay at Elegant Lux and in Bansko! We celebrated New Year in the restaurant and really enjoyed the evening, the food, the music and the New Year’s program. We love Bansko and have been already a couple of times in this hotel and will definitely Come back again as we like it a lot here. The food at breakfast and dinner is very delicious and tasty, the spa has everything that you need to relax after a day of skiing, the massages are a must try, the apartment is massive and very warm and the staff are welcoming and making you feel as you are at home. The location is 5 minutes walk to the ski lift with ski and boots, but they also have a free bus ride to the gondola station. The hotel is very central but yet quiet so that you can enjoy your holiday to the fullest.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Andrei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice, but no more!

Very kind staff. Very cleen place. We booked H. B. The food was cold most of the time because there are not have any keepink warm appliace, but teasty. The maintanance of the room was not good. Light bulbs was not replaced and soap dispensers in bath rooms dosen't works. There is no vitrualy spa on the place.
Stayed 7 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed and tried to kick us out telling us that we need to cancel our family holidays via hotels.com It was rude and unpleasant!
Stayed 5 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Sehr nettes Personal. Abgenutzte, altmodische Einrichtung. Restaurant im Keller, ohne Tageslicht, das Essen schlecht. Kleiner, netter Spabereich.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Room was in practice a suite. The greatest and pleasurable surprise was the spa with pool, 2 sauna rooms, steam room and jacuzzi, all at no extra charge for use by hotel guests. A very pleasant amenity to use at the end of a day's skiing. We also appreciated that the kitchen could still provide supper when we arrived just after 11 pm
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Tom Yaakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing..very good service. מדהים עבור שומרי שבתות ומסורת
Stayed 8 nights in Feb 2019
Verified

8/10 Good

Per

Liked: Staff & service, room comfort

Great value for the money.

Nice hotel with friendly and helpful staff but breakfast and room cleaning needs improvement.
Stayed 6 nights in Feb 2019
Verified

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun vacation

We were few friends that came for a ski vacation. The hotel was perfect for us, the location, the room, it was comfort and clean and we had a great time
Stayed 6 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service

OVERALL GOOD

PRETTY GOOD LOCATION NEAR THE CENTER. WALKING DISTANCE TO GONDOLA. FOOD VERY AVARAGE, NEED UPGRADE.
Stayed 3 nights in Dec 2018