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Hotel Description

A family-friendly stay in Bansko awaits you at Apartment Tourist Complex & SPA Astera Bansko. You'll be 0.4 km (0.3 mi) from Bansko Ski Resort. Highlights at this ski hotel include a full-service spa, a free water park, and a restaurant.

You can enjoy TVs with cable channels, and all 120 soundproofed rooms feature balconies, sitting areas, and in-room childcare. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and slippers. Free local calls, in-room massages, and safes are also available.

A day of pampering can include hot stone massages, sports massages, body scrubs, and facials along with access to the sauna. The seafood restaurant, MUSSELS FARM, serves Fish and Chips cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this hotel offers onsite skiing lessons, ski rentals, and ski storage. Business amenities include a conference center, a meeting room, and a business center. Other amenities include an outdoor swimming pool, an indoor swimming pool, and free WiFi in public areas. There's also free self parking, along with the convenience of a ski shuttle.

With a stay at this 4-star Bansko hotel, you'll be 9.3 km (5.7 mi) from Dobrinishte Ski Resort.

One Bedroom Apartment - Annex Building

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room Single Use (free use of Aqua Park)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Double or Twin Room (free use of Aqua Park)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, Mountain View (Single Use)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

About the Apartment Tourist Complex & SPA Astera Bansko

Location 8 Strazhite Str., Bansko, 2770

Property Features

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Apartment Tourist Complex & SPA Astera Bansko helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. This ski hotel also offers a children's pool, a sauna, and a fitness center. Free self parking is available. This 4-star Bansko hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Lazy river
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Bowling alley on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sofia Airport (SOF) (171.4 km / 106.5 mi)
  • Property shuttles: Train station pick-up and ski shuttle
  • Parking: Free self parking

Room Amenities

Apartment Tourist Complex & SPA Astera Bansko offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning

Food & Drink

MUSSELS FARM - Overlooking the garden, this seafood restaurant specializes in Fish and Chips cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Apartment Tourist Complex & SPA Astera Bansko

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 90
  • New Year's Eve (31 December) Gala Dinner per child: EUR 50 (from 2 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astera Bansko
  • Astera Bansko Hotel
  • Astera Hotel Bansko
  • Bansko Astera
  • Bansko Astera Hotel
  • Bansko Hotel Astera
  • Hotel Astera
  • Hotel Astera Bansko
  • Apartment Tourist Complex Astera Bansko Hotel
  • Apartment Tourist Complex Astera Hotel
  • Apartment Tourist Complex Astera Bansko
  • Apartment Tourist Complex Astera
  • Astera Bansko Hotel Spa
  • Apartment Tourist Complex SPA Astera Bansko
  • Tourist Complex Astera
  • Apartment Tourist Complex SPA Astera Bansko
  • Apartment Tourist Complex & SPA Astera Bansko Hotel
  • Apartment Tourist Complex & SPA Astera Bansko Bansko
  • Apartment Tourist Complex & SPA Astera Bansko Hotel Bansko

You should know

  • Apartment Tourist Complex & SPA Astera Bansko offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 10 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.