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3.8 out of 5

"Great location, close to everything, Excellent service " More

By a verified traveller on Tue 02 Aug 2022

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Hotel Description

A luxury stay in the heart of Bangkok awaits you at Solitaire Bangkok Sukhumvit 11. You'll be 1.1 km (0.7 mi) from Terminal 21 Shopping Mall and 1.4 km (0.9 mi) from Soi Cowboy. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

A day of pampering can include Thai massages, body scrubs, and aromatherapy. At the hotel's own poolside bar, you can stop for a drink. Enjoy the gym and steam room. 1679 square feet (156 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Sukhumvit hotel, you'll be 2.3 km (1.4 mi) from Platinum Fashion Mall and 2.4 km (1.5 mi) from Erawan Shrine.

Grand Superior (Ruby Wing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$93* Per night/room 17 Dec. - 18 Dec.

Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe CLUB SKY

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Club Sky

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jacuzzi Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Solitaire Bangkok Sukhumvit 11 ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Solitaire Bangkok Sukhumvit 11

Everyone (3) Couples (2)
5 out of 5
Great location, close to everything, Excellent service

Posted by on 2 Aug. 2022

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Comment from Hotel Management

3 Aug. 2022 by Management Team

Dear Khun William, thank you very much for giving your valuable time writing this comment about an experience during your stay. We are looking forward to seeing you again for another experience at Solitaire Bangkok Hotel. Best regards

4 out of 5
Didn't like the address. Taxi drivers could not find the location. Otherwise all great

Posted by on 11 Jul. 2022

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Comment from Hotel Management

18 Jul. 2022 by Management Team

Dear Khun Haim, thank you for your valuable time sharing this review. We feel so sorry for any inconvenience that you have faced. We hope that this will not deter you from choosing to stay at Solitaire Bangkok in the near future. Best regards Management Team

1 out of 5
Staff had checked us in a smoking room when we booked non smoking. So all I could smell was smoke. Breakfast buffet was really ordinary. Not much variety. All we could smell was mildew anywhere in the hotel. Location wasn't too great either, very busy and noisy at night could hear everything from room.

Posted by on 16 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Management team

Dear valued guest, thank you for your valuable time sharing this review. We feel so sorry that your overall experience did not meet your expectations. I have passed on your comments to the head department as the comment is very important to us and it will be used to improve. We hope that you will provide us with another opportunity to show you that we normally do much better. Best regards

4 out of 5
The female front desk staff has no smile but the staffs in concierge are very helpful and courteous. Can have more tuk tuk to travel between nana station and hotel as the distance is quite far and many guests need that.

Posted by on 18 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Naey Ochansiri (Ms.), Training & Quality Manager

Dear A, thank you for your valuable time sharing this review. We feel so sorry that you had such a poor experience with us as we generally do much better. I have passed on your comments to the head department as comment is very important to us and it will be used to improve. We hope that you will provide us with another opportunity to show you that we normally do much better. Best regards

5 out of 5
Beautiful hotel with the friendliest of staff especially the staff in the Club Lounge

Posted by on 28 Nov. 2018

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Comment from Hotel Management

29 Nov. 2018 by Naey Ochansiri (Ms.), Training & Quality Manager

Dear valued guest, thank you very much for your valuable time posting your experience during your stay at Solitaire Bangkok Hotel. We are pleased to know that you have a memorable experience staying with us. Look forward to welcome you in the near future. Best regards

About the Solitaire Bangkok Sukhumvit 11

Location 75/23 Sukhumvit 13, Bangkok, 10110

Property Features

Solitaire Bangkok Sukhumvit 11 offers its guests an outdoor pool, a steam room, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 1679 square feet (156 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Solitaire Bangkok Sukhumvit 11. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Bangkok hotel.

  • 1 building
  • 319 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 1679 sq ft of conference space
  • 156 sq m of conference space
  • Built in 2017
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Asok Railway Station (1.9 km / 1.2 mi)
  • Metro station: Nana BTS Station (0.7 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Solitaire Bangkok Sukhumvit 11 offers 319 air-conditioned accommodations with minibars and laptop-compatible safes. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Solitaire Bangkok Sukhumvit 11 has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Spa Services

  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Solitaire Bangkok Sukhumvit 11 offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1875.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Solitaire Bangkok Sukhumvit 11

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; cashless payment methods are available for all transactions. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. On-site PCR COVID-19 testing is available for a THB 2000 fee. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • On-site COVID-19 testing (PCR) is available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: THB 350 for adults and THB 175 for children (approximately)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1875.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Solitaire Bangkok Hotel
  • Solitaire Hotel
  • President Solitaire Hotel Bangkok
  • President Solitaire Hotel And Spa
  • President Solitaire Bangkok

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.