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UPAR Hotels Sukhumvit 11 Nana

3.0 star property

Photo gallery for UPAR Hotels Sukhumvit 11 Nana

Superior Room
Front of property
Flat-screen TV, DVD player
Reception
Daily to-go breakfast (THB 120 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping
The current price is AU$72
includes taxes & fees
10 Apr - 11 Apr

Explore the area

View map
43/17 Sukhumvit Soi 11, Bangkok, Bangkok, 10110
  • Place, Bumrungrad Hospital
    ‪3 min walk‬
  • Place, Nana Square
    ‪10 min walk‬
  • Place, Pratunam Market
    ‪18 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Bangkok

UPAR Hotels Sukhumvit 11 Nana places you in the centre of Bangkok, connected to the convention centre and within just a 15-minute stroll of popular places like Bumrungrad Hospital and Nana Square. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a snack bar/deli, a computer station and a corner/local shop. Each morning to-go breakfast is served between 8:00 AM and 10:00 AM. .Within a 20-minute walk of this 3-property class Sukhumvit hotel, attractions include Pratunam Market and Platinum Fashion Mall.

What's nearby

  • Bumrungrad Hospital - 3 min walk - 0.3 km
  • Embassy of Pakistan - 7 min walk - 0.6 km
  • Nana Square - 10 min walk - 0.9 km
  • Pratunam Market - 18 min walk - 1.6 km
  • Terminal 21 Shopping Mall - 19 min walk - 1.6 km

Getting around

  • Phetchaburi Station - 13 min walk
  • Bangkok Makkasan Station - 15 min walk
  • Bangkok (DMK-Don Mueang Intl.) - 29 min drive

Restaurants

  • ‪Aqua Executive Club - ‬4 min walk
  • ‪Lucy Club Bangkok - ‬3 min walk
  • ‪Lico's Coffee - ‬7 min walk
  • ‪Lee Kitchen - ‬3 min walk
  • ‪Club Premier Bangkok - ‬6 min walk

About this property

UPAR Hotels Sukhumvit 11 Nana

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly UPAR Hotels Sukhumvit 11 Nana.

This 3-star Bangkok hotel is smoke free.

  • 26 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
UPAR Hotels Sukhumvit 11 Nana offers 26 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: THB 120 for adults and THB 70 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 5:00 PM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at UPAR Hotels Sukhumvit 11 Nana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately THB 120 for adults and from THB 70 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 700.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Smart Suites
Smart Suites Bangkok
Smart Suites Hotel
Smart Suites Hotel Bangkok
Smart Suites
UPAR Hotels Sukhumvit 11
UPAR Hotels Sukhumvit 11 Nana Hotel
UPAR Hotels Sukhumvit 11 Nana Bangkok
UPAR Hotels Sukhumvit 11 Nana Hotel Bangkok

Frequently asked questions

Does UPAR Hotels Sukhumvit 11 Nana serve breakfast?

You bet, to-go breakfast is available daily from 8:00 AM to 10:00 AM.

How much does it cost to stay at UPAR Hotels Sukhumvit 11 Nana?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at UPAR Hotels Sukhumvit 11 Nana on 10 Apr 2026 start from AU$72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at UPAR Hotels Sukhumvit 11 Nana?

No, UPAR Hotels Sukhumvit 11 Nana does not offer an airport shuttle service.

What time are check-in & check-out at UPAR Hotels Sukhumvit 11 Nana?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at UPAR Hotels Sukhumvit 11 Nana?

No, pets and service animals are not allowed.

UPAR Hotels Sukhumvit 11 Nana Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 90 out of 433 reviews
Rating 8 - Good. 174 out of 433 reviews
Rating 6 - Okay. 101 out of 433 reviews
Rating 4 - Poor. 42 out of 433 reviews
Rating 2 - Terrible. 26 out of 433 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

micheal

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Dec 2025

4/10 Poor

Negin

Liked: Staff & service
Disliked: Cleanliness, amenities
The room and bed were generally clean, however there were details such as dirty rags in the closet which were off putting during our stay.

2/10 Terrible

Shahar

Disliked: Cleanliness, property conditions & facilities
Gross
Stayed 1 night in Dec 2024

2/10 Terrible

Safwaan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment. For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay. The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling. To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it. Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mahmut Ayberk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and quite

clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
Stayed 3 nights in Mar 2020

8/10 Good

Phil, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant hotel, friendly staff and central location. I reccomend the street food near by
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service is very friendly and great value for money
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 17 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 3 nights could not of been any better amazing staff very friendly
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay for the price, but bad location....
Stayed 1 night in Jun 2019

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Fantastic value for money and in area if lots of dining
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent value for the money. Clean rooms and friendly staff. Very helpful with contacting the airport when the airline lost our luggage. Will definitely stay here again on our next trip to Bangkok.
Stayed 2 nights in Mar 2019

4/10 Poor

David, South UK

Disliked: Staff & service, property conditions & facilities
The only good thing about this hotel is the price and location. I have honestly no idea how it qualifies as three stars or where all the good reviews came from. First, the room is nothing like the pictures, is much smaller, and quite dark even with all the lights turned on. In terms of cleanliness, there weren't any major issues, but the place really did need a good dusting, particularly in the less easy to reach corners. A few parts of the room do need replacing / fixing such as the safe which had parts that would fall off it, the mirror with large black stains, and Aircon which only has one setting - arctic gale. Staff were pleasant enough but not helpful. For example when asked questions, such as good places to eat nearby, I was just told to go walk and find something - all with a big smile of course. Biggest problem by far however... the hotel is guest friendly. What that means for those unfamiliar with Bangkok is that a guest is welcome to bring other people back to their room free of charge. So I spent three nights listening to some of the ladies that Thailand is infamous for very noisily entertaining their companions until the early hours of the morning. With walls so thin, it's no wonder I didn't sleep well. So if you are looking for a hotel which does not ask questions or offer judgement this is a place for you. On the other hand if you have any class, taste or moral standards then I suggest you find someplace else.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
One day I was locked out my room for an hour. The battery in the lock was flat. I didn't complain though. A few days later I lost the key. They charged me 1000 baht.
Stayed 22 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for three nights to see Bangkok prior to heading south to the beaches. The hotel is slightly off the beaten path but close to night life and the BTS skytrain (5 minute walk), a 7-11 right next door and a nice supermarket 1 block away. We found it very quiet and super clean. The staff was very helpful and friendly. Couldn't ask for anymore, very good value for the money. We ended up booking it again before our flight out of Thailand.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
When it was new I think it would have been beautiful. It's nice and for the price is really quite good. Few things here and there are a.bit rough but nothing major.
Stayed 2 nights in Feb 2019

2/10 Terrible

Tak Wah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trouble to get back extra charged!

I paid when I booked the room online, but the hotel charged the room rent again when I checked in. Obviously the hotel made a mistake, I need to call hotels.com twice and wrote to my credit card bank to ask for help. I spent one month to get my money back!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
The room was too small, have difficult to move around, the first night I didn’t sleep comfortably because the bed covers was too short and when I asked, he told me that I am tall but the bedcover was not fitting either the bed . The following morning I complained to the manager and was given a cover which fitted my bed and I was able to sleep comfortably. No telephone in the room to communicate with reception, you have to make all your request to the reception. Otherwise our stay was okay.
Stayed 7 nights in Jan 2019