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UPAR Hotels Sukhumvit 11 Nana

Property class: 3

Photo gallery for UPAR Hotels Sukhumvit 11 Nana

A modern hotel room with a large bed, wooden paneling, and a view of the hallway.
A modern hotel lobby with a reception desk, seating area, and a bar.
A multi-story building with a 7-Eleven convenience store on the ground floor, a visible entrance, and a bicycle parked outside.
A hotel corridor with a tiled floor, wooden paneling on the walls, and a door with a number plate.
A meal with a glass container, a box of Unif fresh tropical fruit juice, and a piece of flatbread.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping

Explore the area

View map
43/17 Sukhumvit Soi 11, Bangkok, Bangkok, 10110
  • Place, Embassy of Pakistan
    ‪9 min walk‬
  • Place, Nana Square
    ‪12 min walk‬
  • Place, Pratunam Market
    ‪17 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, wooden wardrobe, and a bedside table with a lamp.

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

A hotel room with a large bed, a wooden headboard, a nightstand, and a window with curtains.

Superior Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

A hotel room with a large bed, wooden headboard, bedside tables, a mirror, and a window with sheer curtains.

Deluxe Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Bangkok

UPAR Hotels Sukhumvit 11 Nana places you in the centre of Bangkok, connected to the convention centre and within just a 15-minute stroll of popular places like Bumrungrad Hospital and Nana Square. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a snack bar/deli, a computer station and a corner/local shop. Each morning to-go breakfast is served between 8:00 AM and 10:00 AM. .Within a 30-minute walk of this 3-property class Sukhumvit hotel, attractions include CentralWorld and Pratunam Market.

What's nearby

  • Embassy of Pakistan - 9 min walk - 0.8 km
  • Nana Square - 12 min walk - 1.1 km
  • Pratunam Market - 17 min walk - 1.5 km
  • Platinum Fashion Mall - 17 min walk - 1.5 km
  • CentralWorld - 18 min walk - 1.6 km

Getting around

  • Nana BTS Station - 13 min walk
  • Bangkok Makkasan Station - 15 min walk
  • Bangkok (DMK-Don Mueang Intl.) - 29 min drive

Restaurants

  • ‪Prince Hotel - ‬3 min walk
  • ‪Bangkok Nightlife - ‬2 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Khao Tha-lu Chumporn Coffee - ‬5 min walk
  • ‪Aqua Executive Club - ‬4 min walk

About this property

UPAR Hotels Sukhumvit 11 Nana

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly UPAR Hotels Sukhumvit 11 Nana.

This 3-star Bangkok hotel is smoke free.

  • 26 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
UPAR Hotels Sukhumvit 11 Nana offers 26 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:00 AM for a fee: THB 120 for adults and THB 70 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 5:00 PM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at UPAR Hotels Sukhumvit 11 Nana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately THB 120 for adults and from THB 70 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Smart Suites
Smart Suites Bangkok
Smart Suites Hotel
Smart Suites Hotel Bangkok
Smart Suites
UPAR Hotels Sukhumvit 11
UPAR Hotels Sukhumvit 11 Nana Hotel
UPAR Hotels Sukhumvit 11 Nana Bangkok
UPAR Hotels Sukhumvit 11 Nana Hotel Bangkok

Frequently asked questions

Does UPAR Hotels Sukhumvit 11 Nana serve breakfast?

You bet, to-go breakfast is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at UPAR Hotels Sukhumvit 11 Nana?

No, UPAR Hotels Sukhumvit 11 Nana does not offer an airport shuttle service.

What time are check-in & check-out at UPAR Hotels Sukhumvit 11 Nana?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at UPAR Hotels Sukhumvit 11 Nana?

No, pets and service animals are not allowed.

UPAR Hotels Sukhumvit 11 Nana Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 90 out of 434 reviews
Rating 8 - Good. 175 out of 434 reviews
Rating 6 - Okay. 101 out of 434 reviews
Rating 4 - Poor. 42 out of 434 reviews
Rating 2 - Terrible. 26 out of 434 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable with good AC. I was on 3rd floor and a good amount of street noise for the holiday but I still had a good night rest. The bathroom is a little tired but everything works. Close to food and 7/11.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Gross
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
The room and bed were generally clean, however there were details such as dirty rags in the closet which were off putting during our stay.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend

Not recommend. Bad location. Room without windows and light don't work. Room smells bad. I will not stay there for free. Totally waste money didn't live there. After checking in. Check out right the way couldn't stay there
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
Stayed 6 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment. For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay. The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling. To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it. Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Kold bruser

En bruser med kun koldt vand. Ikke rart. Personalet var meget dygtige
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service
È un buon hotel economico. Dovrebbero solo fare un pò di manutenzione e magari rinnovare i bagni. Nel complesso ok
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
房間內冷氣直接吹到臉上, 燈太暗.客廳冷氣故障,很熱,兩個晚上還可以接受.
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Slitte rom. Hullete sengetøy. Trengs oppgradering på det meste
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

การเดินทาง

ดีค่ะ ไม่แย่คุ้มเกินคุ้มค่ะกับราคานี้
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and quite

clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant hotel, friendly staff and central location. I reccomend the street food near by
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Bien

Nous sommes arrivés vers 1h du matin. L’accueil était très amical et l’anglais du réceptionniste était très bon. La chambre était un peu sous nos attentes par rapport aux photos sur le site, mais on s’y attendait. Le lit était un peu dur et on entendait tout ce qui se passait à l’extérieur mais nous sommes quand même satisfaits de notre séjour. Super quartier, accès à plusieurs choses dont des 7-eleven et de bons restos.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service is very friendly and great value for money
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra värde för pengarna

Bättre än jag förväntade mig till detta priset, bra storlek på rummet. Överlag bra
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 3 nights could not of been any better amazing staff very friendly
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かなエリアではないです

近くにバーが沢山ありました。 夜を楽しみたい人にはいいかも。 歩いていけますので。
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay for the price, but bad location....
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

糞

記載の住所から7キロ以上も違う場所にある。あるばしょはテンソウどころかタクシーも通らない不便な場所。ウォーキングストリートまで片道最低300バーツ ホテルではなく鍵を別の場所に取りに行かなければならない。清掃もリネンも滞在中替える事はない。その癖、清掃代で別途500バーツを別に取られる。 ベッドは２つとあったが一つしかなかった。詐欺行為。 選択の余地なし。 他の宿泊施設にするべき
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

스마트 스위트숙소 후기

깔끔하고 주변에 상점들이 많아 좋았습니다.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Fantastic value for money and in area if lots of dining
Stayed 1 night in Apr 2019