Shangri-La Bangkok

5.0 star property
Riverfront hotel with 5 restaurants and 2 outdoor pools
VIP Access

Photo gallery for Shangri-La Bangkok

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property video
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Lobby sitting area
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
The current price is AU$319
includes taxes & fees
23 Sept - 24 Sept

Explore the area

View map
89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok, Bangkok, 10500
  • ICONSIAM
    ‪17 min walk‬
  • Siam Paragon Mall
    ‪5 min drive‬
  • Asiatique The Riverfront
    ‪6 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪26 min drive‬

Room options

Executive Suite, 1 King Bed (Horizon)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, River View (Horizon)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 42 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Horizon Club, Room, 1 King Bed, River View

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Shangri-La Wing, Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Shangri-La Wing, Deluxe Room, 2 Single Beds

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Shangri-La Wing, Deluxe Balcony Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 42 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Krungthep River View Room 1 King Bed

8.2 out of 10
Very good
(31 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 44 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Krungthep River View Room 2 Twin Beds

8.2 out of 10
Very good
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 44 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

Shangri-La Wing, Executive Suite, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Shangri-La Wing, Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, River View (SL Exec)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 72 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Shangri-La Wing, Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Shangri-La Wing, Deluxe Balcony Room, 2 Twin Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 42 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Suite (Krungthep Wing)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 84 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Shangri-La Wing, Deluxe River View Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 36 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Shangri-La Wing, Premier Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Shangri-La wing, Deluxe river view room, 2 Twin Beds

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 36 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

Shangri-La Wing, Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Shangri-La Wing Horizon)

7.8 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Single Beds (Shangri-La Wing Horizon)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Bangkok

A luxury stay in Bangkok awaits you at Shangri-La Bangkok. Within a 30-minute stroll, you'll find ICONSIAM and Asiatique The Riverfront. Highlights at this hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, Thai massages, body wraps and body scrubs along with access to the sauna. The restaurant, NEXT2 Cafe, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the gym, outdoor tennis court, pool loungers and lifeguards on site. 13993 square feet (1300 square metres) of event facilities include 20 meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Bangkok City Centre hotel, you'll be 2.2 km (1.4 mi) from King Power MahaNakhon and 4.6 km (2.9 mi) from Erawan Shrine.

What's nearby

  • ICONSIAM - 17 min walk - 1.5 km
  • Siam Paragon Mall - 5 min drive - 4.6 km
  • CentralWorld Shopping Complex - 5 min drive - 5.4 km
  • Asiatique The Riverfront - 6 min drive - 3.1 km
  • Khaosan Road - 7 min drive - 6.9 km

Getting around

  • Saphan Taksin BTS Station - 6 min walk
  • Bangkok Train Station - 8 min drive
  • Suvarnabhumi International Airport (BKK) - 39 min drive

Restaurants

  • ‪Sushiro - ‬5 min walk
  • ‪NEXT2 Café - ‬2 min walk
  • ‪Shang Palace - ‬1 min walk
  • ‪GLUR Bangkok Hostel & Coffee Bar - ‬4 min walk
  • ‪Odds Rock Steak - ‬3 min walk

About this property

Shangri-La Bangkok

Riverfront hotel with 5 restaurants and 2 outdoor pools
Shangri-La Bangkok offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

20 meeting rooms and limo/town car service are available. Event space at this hotel measures 13993 square feet (1300 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Shangri-La Bangkok. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 802 guestrooms or units
  • 25 levels
  • 2 buildings
  • 5 dining venues
  • 3 bars or lounges
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Built in 1986
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Shangri-La Bangkok offers 802 accommodations with minibars and a safe. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Bangkok hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 1,300 to 1,300 per person
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • NEXT2 Cafe
  • Salathip
  • Shang Palace
  • Volti Tuscan Grill & Bar

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Shopping centre
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • Computer station
  • Conference centre (13,993 square foot of space)

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (118 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Bangkok

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 2590.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 1300 to 1300 per person
  • Airport shuttle fee: THB 3500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2590.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bangkok Hotel Shangri-La
Bangkok Shangri-La
Bangkok Shangri-La Hotel
Hotel Bangkok Shangri-La
Hotel Shangri-La Bangkok
Shangri-La Bangkok
Shangri-La Bangkok Hotel
Shangri-La Hotel Bangkok
Shangri La Bangkok
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Hotel Bangkok

Frequently asked questions

What is the cancellation policy at Shangri-La Bangkok?

Shangri-La Bangkok offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Bangkok?

As of 6 Sept 2025, prices found for a 1-night stay for 2 adults at Shangri-La Bangkok on 23 Sept 2025 start from AU$318.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Bangkok?

Yep, Shangri-La Bangkok has a free self car park and free valet parking.

Is there a spa on site at Shangri-La Bangkok?

Yep, there is an onsite spa at Shangri-La Bangkok. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Shangri-La Bangkok have a pool?

Shangri-La Bangkok has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Shangri-La Bangkok?

Shangri-La Bangkok features 2 outdoor pools, a full-service spa and a health club.

What makes Shangri-La Bangkok a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Bangkok.

Is Shangri-La Bangkok family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Bangkok is a hit with families.

Does Shangri-La Bangkok serve breakfast?

Yep, guests are hooked on the buffet brekkie here! Available daily from 6:30 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Shangri-La Bangkok?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Bangkok?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Bangkok?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Bangkok?

No, pets and service animals are not allowed.

Shangri-La Bangkok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 877 out of 1235 reviews
Rating 8 - Good. 219 out of 1235 reviews
Rating 6 - Okay. 73 out of 1235 reviews
Rating 4 - Poor. 39 out of 1235 reviews
Rating 2 - Terrible. 27 out of 1235 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ben sayeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

4/10 Poor

Andrew, North Vancouver

Liked: Cleanliness, amenities
Our stay at the shangri-La Bangkok has been a little disappointing. we were woken at 7AM by pipes banging in the ceiling of our bathroom. That continued for over an hour. At breakfast we were served a cup of coffee in a cup with dried on coffee stains. The waitress took it away then poured the coffee into a new cup and brought it straight back. I asked for a new cup of coffee. The phone in our room did not work. The initial impressions as you arrive are that this is a 5 Star hotel with staff everywhere to assist you. Check in was seamless and I was persuaded to become a Shangri La Club member. At check out I advised the staff member of the issues with the room and my experience at Breakfast. She responded by asking me if I wanted the cost of breakfast deducted from the deposit we had given when checking in. No apology / no acknowledgment as she said something to her colleague and that was it! Did not care one bit! Probably going to choose a different hotel when travelling in the future.
Stayed 1 night in May 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel! Five Stars at a fair and reasonable price... Highly recommend Shangri-La properties anytime you can find them.
Stayed 3 nights in Apr 2025

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an exceptionally great stay as the total atmosphere was enjoyable from service to sales at the hotel shops. Only complaint is that the food at the Shang has deteriorated somewhat and dim sum is not even as good as the shops outside.
Stayed 6 nights in May 2025

10/10 Excellent

Jules

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best location in Bangkok, very lively river traffic and across the river from Icon Siam. Great landmark hotel
Stayed 2 nights in May 2025

2/10 Terrible

Lucyna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor hotel housekeeping
Stayed 7 nights in May 2025

8/10 Good

Yei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Stayed 3 nights in Apr 2025

6/10 Okay

Tim

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Would not recommend

This hotel is really tired looking and not up to the normal standard of Shangri-La. The price compared to other hotels in the area of the same standard is really high but the hotel fails to deliver. Really disappointing.
Stayed 2 nights in May 2025

8/10 Good

binaben

Travelled with family
Liked: Cleanliness, staff & service, amenities
NICE HOTEL BUT DIFFERENT WING ROOMS A LITTLE OUT DATED RIVER VIEW NICE
Stayed 3 nights in May 2025

6/10 Okay

Rory

Liked: Cleanliness, staff & service, room comfort

Disappointing

All in all I feel this hotel was fairly disappointing for the price in this city. We don’t often stay at high end hotels but it was our honeymoon so we thought we’d go five star. The staff were polite and friendly but not the usual standards ld expect from a five star in Southeast Asia. For example, no doorman and no turndown service. The pool was nice but the sunbeds were old and tatty and looked very dated. l feel you can get nicer hotels in Bangkok for the price.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 4 nights in Apr 2025

10/10 Excellent

Cheng Te

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Joshua

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

paul

Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Amenities
Wonderful hotel staff were very attentive and friendly hotel was immaculately clean in all areas I would definitely stay there again in a heartbeat I absolutely loved my stay there
Stayed 3 nights in Apr 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Recommend

Great staff very nice hotel good breakfast club lounge good would highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff are A1, great service and really made us feel welcome
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Koffee waitress was great. 6 Starts
Stayed 3 nights in Apr 2025

10/10 Excellent

SHERRI-MAE

Travelled with family
Liked: Amenities
Very beautiful!
Stayed 3 nights in Apr 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property right on the river in Bangkok. We stayed as a family of four with two children. The service is fantastic, as you would expect with a Shangri-La Hotel. It has a very large gym and a fun pool area in the Shangri-La wing. The only negative is the rooms are slightly dated compared to other hotels that we stayed in during our trip. The rooms are still very comfortable and with great views over the river, but certainly dated when compared with the other hotels. It would be nice for a real coffee machine in the room vs a Nescafé sachet. However the free drinks in the minibar is a nice touch.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazingly beautiful property, like nothing I have ever seen before. Magical!
Stayed 1 night in Apr 2025