4.8 out of 5

"Stunning hotel, exceptional service and a stylish bar and nightly entertainment - Singer, harpist, pianist... It’s almost too hard to leave for a day ... " More

By a verified traveller on Wed 11 Jul 2018

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Hotel Description

A luxury stay in Bangkok awaits you at Shangri-la Bangkok, a recipient of the prestigious Travel & Leisure 500 award in 2014. Within steps you'll find Bangkok Riverside and State Tower within a 10-minute stroll. Highlights at this family-friendly hotel include 7 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 802 soundproofed rooms feature free WiFi, free wired Internet, and DVD players. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Separate bathtubs and showers, coffee/tea makers, and in-room childcare are also available.

A day of pampering at CHI, The Spa can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and hydrotherapy. The restaurant, NEXT2, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. With 3 bars/lounges to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour health club, outdoor tennis court, steam room, and pool loungers. 62173 square feet (5776 square metres) of event facilities include conference centres, and other business amenities include a business centre. Other amenities include 3 coffee shops/cafés and free WiFi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site.

Attractions within a 30-minute walk of this 5-star Bangkok City Centre hotel include Patpong Night Market and River City Shopping Complex.

Shangri-La Wing, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
AU$260 per night

Shangri-La Wing, Premier Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Shangri-La Wing, Executive River View Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Horizon Club, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Krungthep River View Room 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Horizon Club, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Shangri-la Bangkok ratings based on 19 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-la Bangkok

Everyone (13) Couples (5) Family (1)
4 out of 5

Posted by on 7 Jan 2019

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5 out of 5
Stunning hotel, exceptional service and a stylish bar and nightly entertainment - Singer, harpist, pianist... It’s almost too hard to leave for a day out and about.

Posted by , from australia on 11 Jul 2018

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Comment from Hotel Management

18 Jul 2018 by Hotel Manager

Dear darlene, Thank for taking your time to write us this review. We are glad to hear that you had an overall wonderful experience at Shangri-La hotel, Bangkok once again. It means a lot to us knowing that we have left you an excellent experience. We look forward to welcoming you back to our hotel again someday soon. Sincerely, Jan Kaiser Hotel Manager

4 out of 5
Food and beverages were overpriced otherwise very good. Location was OK room was good.

Posted by on 16 May 2018

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Comment from Hotel Management

10 Jul 2018 by Hotel Manager

Dear guest, Thank you for choosing to stay at Shangri-La Hotel, Bangkok and for your review. We are happy to read about your overall pleasant stay and appreciate your kind compliments and recommendations. We wish to see you again in a near future. Sincerely, Jan Kaiser Hotel Manager

5 out of 5

An amazing experience. Highly recommended.

The hotel was very clean, centrally located to all the attractions we wanted to check out. The staff were really polite & cordial. The service was prompt. Everything was well maintained. They assisted us with an early check & a late check out as well at no extra charge as we had requested. The room was beautiful, a very plush king sized bed to ensure you get sound sleep. The restaurants in the hotel were also very amazing, delicious food and prompt service. The staff were really helpful in making suggestions & made our decisions easier. All in all, an amazing experience to unwind & rejuvenate.

Posted by , from Sydney, Australia on 9 Dec 2017

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5 out of 5

Luxury and peace in a hectic city

Stepping into the Shangri-La was like stepping into another world. Beautiful and peaceful. The staff and service was excellent! 6 stars in my opinion.

Posted by , from Australia on 20 Oct 2017

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5 out of 5

Wonderful hotel

We stayed here on a two night stop over back to Australia. This hotel is beautiful and the staff are excellent. Breakfast is amazing. The hotel is in an excellent position if you want to visit the exquisite temples or just cruise the river. Our experience here was faultless

Posted by , from h sydney australia on 3 May 2017

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5 out of 5
Pros: Location, service, extensive buffet breakfast,magnificent swimming pool and excellent staff.
Location: Riverside location with private jetty offering inhouse ferry service to local points of interest. Close to the skytrain for quick access to downtown.
I arrived at the hotel without my luggage which had been delayed in Zurich. Without me asking, the hotel staff promptly arranged and delivered to my room a complimentary "survival" basket which included a choice of clothing and a range of toiletries in addition to those that are normally available in the room. The hotel contacted the airline to locate my luggage and arranged delivery direct to my room the following day. That service relieved me of a lot of stress in having to deal with foreign language airlines. Overall the staff were extremely friendly and attentive to my needs. I can thoroughly recommend the Shangri La hotel.

Posted by on 30 Apr 2017

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5 out of 5
Beautiful hotel and facilities. Particular thanks to Anya who was super professional and attentive and sorted out a couple of issues immediately without any hesitation

Posted by , from Sydney Australia on 16 Aug 2015

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5 out of 5

Fantastic hotel close to some of the great places

Fantastic hotel great service. Close to all great places including the BTS and the most amazing Buffet. Make sure you get a river view room

Posted by , from Melbourne on 16 Jul 2015

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5 out of 5
Pros: Great rooms
Cons: Flawless
Location: Perfect
Facilities: Outstanding; Value: Great deal; Service: Outstanding; Cleanliness: Gleaming; Great value

Posted by , from Australia - VIC - Melbourne on 18 Jan 2015

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Property Features

Shangri-la Bangkok offers its guests a full-service spa, 2 the outdoor swimming pools, an outdoor tennis court, and a 24-hour health club. There are 7 restaurants and 3 coffee shops/cafés on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Event space at this hotel measures 62173 square feet (5776 square metres) and includes conference centres. A steam room, spa services, and a terrace are also featured at the luxury Shangri-la Bangkok. Self parking and valet parking are free. This 5-star Bangkok hotel is smoke free.

  • 802 guestrooms or units
  • 2 buildings
  • 7 dining venues
  • 3 bars or lounges
  • 3 coffee shops
  • 62173 sq ft of conference space
  • 5776 sq. m of conference space
  • Built in 1986
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking , Free valet parking


  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (41.1 km / 25.5 mi)
  • Train station: Bangkok Chitrlada Station (6.1 km / 3.8 mi)
  • Metro station: Saphan Taksin BTS Station (0.3 km / 0.2 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Shangri-la Bangkok offers 802 forms of air-conditioned accommodation with DVD players and minibars. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

NEXT2 – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.

Volti Ristorate & Bar – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Salathip – This restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open daily.

Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Horizon Cruise – This buffet restaurant only serves dinner. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies


  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!


  • Pets and service animals are not allowed at Shangri-la Bangkok


Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 1000 for adults and THB 500 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La Hotel Bangkok
  • Shangri-La Bangkok
  • Shangri-la Bangkok Hotel
  • Shangri La Hotel Bangkok

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Shangri-la Bangkok is listed in the 2014 Travel + Leisure 500.