4.6 out of 5

"Great views very helpful staff at checkin and checkout. Staff went to great lengths to find my wife's glasses. Overall hotel feels a bit dated. " More

By a verified traveller on Sun 24 Sep 2017

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Hotel Description

Royal Orchid Sheraton Hotel & Towers puts you in the heart of Bangkok, connected to a shopping centre and within steps of River City Shopping Complex and Si Phraya Pier. Highlights at this luxury hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa.

Flat-screen TVs with satellite channels are featured in all 726 rooms, and you can enjoy free WiFi, separate bathtubs and showers and espresso makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like soaking tubs, bathrobes and slippers to enhance your stay. Additionally, free bottled water, safes and hairdryers are available.

A day of pampering at Royal Orchid Mandara Spa can include deep-tissue massages, body scrubs and facials along with access to the spa tub and steam room. The buffet restaurant, Feast, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour health club, outdoor tennis court, spa tub and sauna. 30000 square feet (2787 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, a kids' swimming pool and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 5-star Bangkok City Centre hotel, you'll be 0.9 km (0.5 mi) from Iconsiam.

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$134* Per night/room 6 Oct. - 7 Oct.

Executive Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, River View (Twin)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, River View (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, River View (Premium)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Royal Orchid Sheraton Hotel & Towers ratings based on 86 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Orchid Sheraton Hotel & Towers

Everyone (41) Couples (26) Family (19)
3 out of 5
Generally good but some issues.Tried to get extra small pillow, despite 3 attempts staff could supply just gave extra pillow.Room was not cleaned until late afternoon.garden pool is great but access to in involves many steep stairs .

Posted by on 13 Sep. 2019

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5 out of 5

Posted by on 31 May 2019

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Comment from Hotel Management

7 Jun. 2019 by Royal Orchid Sheraton Team

Dear Sir/Madam, Thank you for choose to stay with us and taking time to share your stay experience with us recently. Thank you very much for rating us 5 of our 5. We hope that we could offer a perfect stay and our services are met your expectation. We would be delighted to see you return to Royal Orchid Sheraton. I’m very happy you had a good time on the Chao Phraya riverside. Regards, Royal Orchid Sheraton Team

5 out of 5
Great hotel close to everything,shopping,ferries,skybar,nightlife. Views to die for of the river from each room.Great service,Thai restaurant very good and accomodating.

Posted by on 21 Dec. 2018

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4 out of 5

Nice river view. Helpful staff.

Pros: Great checkin and check out staff. Nice location.
Cons: Rooms are a bit outdated. Perhaps the overall atmosphere could be warmer.
Location: River city is next door. Great river view from the hotel. Short trip to Siam square for shopping.
Great views very helpful staff at checkin and checkout. Staff went to great lengths to find my wife's glasses. Overall hotel feels a bit dated.

Posted by on 24 Sep. 2017

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5 out of 5

Good location by the river

Location: Easy walk to Chinatown; the hotel's shuttle boat makes it easy to get other public transport modes (Skytrain)
We spent five nights at this hotel, a real oasis of calm in the middle of frenetic Bangkok.

Posted by , from Sydney, NSW on 29 Aug. 2017

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4 out of 5
Cons: I find both pools to be too small for this property but it is good that on caters more for kids and families which is my preference.
Location: Good location with hotel boat shuttle available for trips to main river terminal where other boat rides are available to reach various city locations.
Has been a premium Bangkok address for 30+ years and although dated the hotel has been refurbished and refreshed for a top experience. I have my own preference for the Anantara Riverside down the river (more resort feel) but the Sheraton Royal Orchid remains a trusted and pleasant stay every time.

Posted by , from Auckland, New Zealand on 2 Aug. 2017

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5 out of 5

2 nights of bliss!!

Pros: Everything. Nice hot showers, beautiful views and close to everything that we needed.
Cons: The only thing that I would suggest for the hotel would be a few more drawers for your belongings. Otherwise everything was great.
Location: Walking distance to restaurants, the ferry across the river, shopping and walks to anywhere you need to go.Close to the public transport system. Great
We stayed here for 2 days on the 17th floor with views of the river. Absolutely beautiful. Our room was very large and the bed was the only bed that we have encounted in our travesl through Asia that was soft........That was a big plus for us, as everywhere we go it is like sleeping on the base of the bed. Very close to all facilities. This was a great end to our holiday after travelling for 3 weeks. The breakfast was very good, with lots to choose from. The hotel itself is stunning and I would highly recommend this hotel to all my friends.

Posted by , from Melbourne Australia on 10 May 2017

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5 out of 5

4 nights in Bangkok with wife and 2 daughters

The hotel was great on all aspects - location, view, excellent service, food, comfort, facilities. Probably needs a rooftop bar to keep up with the other newer hotels in Bangkok.

Posted by , from Perth, WA on 14 Dec. 2016

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3 out of 5
Pros: Pool but there was a man chain smoking at pool bar at nine in the morning with children all around. the water himself high chest deep cigg in mouth
Cons: Towel supply was minimal
Location: Shuttle is great and easy transport from taksin
View of river disappointing this was the worst wing to be in

Posted by on 8 Aug. 2016

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5 out of 5
Very nice place. A few stalking taxi drivers outside.

Posted by on 25 May 2016

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About the Royal Orchid Sheraton Hotel & Towers

Location 2 Charoen Krung Soi 30, Siphya, Bangkok, Bangkok 10500

Property Features

Royal Orchid Sheraton Hotel & Towers offers its guests a full-service spa, 2 the outdoor swimming pools, an outdoor tennis court, and a 24-hour health club. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference rooms. A kid's pool, a hot tub, and a sauna are also featured at the luxury Royal Orchid Sheraton Hotel & Towers. An area shuttle within 1 kilometers and A shopping centre shuttle are free. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 726 guestrooms or units
  • 28 levels
  • 5 dining venues
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Bangkok Hua Lamphong Station (1.7 km / 1.1 mi)
  • Property shuttles: Free area shuttle within 1 kilometers and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Royal Orchid Sheraton Hotel & Towers offers 726 forms of air-conditioned accommodation with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Espresso maker
  • Electric kettle
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Feast – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.

Giorgio's – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Thara Thong – This restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open daily.

Riverside Grill – This steakhouse specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Lobby Lounge – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1765.5 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 590.00 per person (approximately)
  • Airport shuttle fee: THB 1750 per vehicle (one-way)
  • Rollaway bed fee: THB 1765.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orchid Sheraton Hotel
  • Royal Orchid Sheraton Hotel
  • Royal Orchid Sheraton Hotel & Towers
  • Royal Orchid Sheraton Hotel & Towers Bangkok
  • Royal Orchid Sheraton Hotel Towers
  • Royal Orchid Sheraton Towers
  • Royal Orchid Sheraton Towers Bangkok
  • Royal Sheraton Hotel
  • Bangkok Sheraton
  • Royal Orchid Sheraton Bangkok
  • Royal Orchid Sheraton Hotel And Towers
  • Sheraton Bangkok
  • Sheraton Royal Orchid
  • Royal Orchid Sheraton Hotel Towers Bangkok
  • Royal Orchid Sheraton & Towers
  • Royal Orchid Sheraton Hotel & Towers Hotel
  • Royal Orchid Sheraton Hotel & Towers Bangkok
  • Royal Orchid Sheraton Hotel & Towers Hotel Bangkok

You should know

  • Royal Orchid Sheraton Hotel & Towers offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.