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Novotel Bangkok Sukhumvit 20

4.5 star property
Art Deco hotel with 2 restaurants and free valet parking

Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, pool loungers
3 bars/lounges, rooftop bar
1 bedroom, minibar, in-room safe, desk
Aerial view
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is AU$195
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
  • Place, EmQuartier
    ‪5 min walk‬
  • Place, Emporium
    ‪5 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪10 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(31 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Bangkok

A luxury stay in the heart of Bangkok awaits you at Novotel Bangkok Sukhumvit 20. Within just a 15-minute stroll, you'll find Terminal 21 Shopping Mall and EmQuartier. Highlights at this family-friendly hotel include 2 restaurants, 3 bars/lounges and an outdoor swimming pool. .The buffet restaurant, Food Exchange, serves international cuisine and is open for breakfast and lunch. Gourmet Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. 6889 square feet (640 square metres) of event facilities include 14 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute walk of this 4.5-property class Sukhumvit hotel include Embassy of India and Bumrungrad Hospital.

What's nearby

  • EmSphere Shopping Center - 2 min walk - 0.2 km
  • EmQuartier - 5 min walk - 0.5 km
  • Emporium - 5 min walk - 0.5 km
  • Soi Cowboy - 7 min walk - 0.6 km
  • Terminal 21 Shopping Mall - 10 min walk - 0.9 km

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asok BTS Station - 9 min walk
  • Suvarnabhumi International Airport (BKK) - 36 min drive

Restaurants

  • ‪Novotel Food Exchange - ‬1 min walk
  • ‪ท่งหลี (Tong Lee) - ‬1 min walk
  • ‪Hangover - ‬8 min walk
  • ‪The Deck - ‬1 min walk
  • ‪Sky on 20 - ‬1 min walk

About this property

Novotel Bangkok Sukhumvit 20

Art Deco hotel with 2 restaurants and free valet parking
Novotel Bangkok Sukhumvit 20 offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 6889 square feet (640 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Novotel Bangkok Sukhumvit 20. A free area shuttle within 800 metres is available. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Bangkok hotel.

  • 244 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 3 bars or lounges
  • 6889 sq ft of conference space
  • 640 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Novotel Bangkok Sukhumvit 20 offers 244 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Miscellaneous
Novotel Living Bangkok Sukhumvit Legacy
  • Pool
  • Pet-friendly
  • Kids pool
  • Waterslide
4.6 out of 5, Wonderful, 1,005 reviews
The price is AU$156
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 800 metres
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1530.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, JCB International, Union Pay and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

What is the cancellation policy at Novotel Bangkok Sukhumvit 20?

Novotel Bangkok Sukhumvit 20 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Bangkok Sukhumvit 20?

As of 21 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on 22 Dec 2025 start from AU$194.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Bangkok Sukhumvit 20?

Yep, Novotel Bangkok Sukhumvit 20 has a free self car park and free valet parking.

Does Novotel Bangkok Sukhumvit 20 have a pool?

Novotel Bangkok Sukhumvit 20 has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Novotel Bangkok Sukhumvit 20?

Novotel Bangkok Sukhumvit 20 features an outdoor pool, 2 restaurants and 3 bars.

Is Novotel Bangkok Sukhumvit 20 family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Novotel Bangkok Sukhumvit 20 is a hit with families.

Does Novotel Bangkok Sukhumvit 20 serve breakfast?

Yeah, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Bangkok Sukhumvit 20?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Bangkok Sukhumvit 20?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Bangkok Sukhumvit 20?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Bangkok Sukhumvit 20?

No, only service animals are allowed.

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lusi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Wayne

Everybody was kind and considerate took very good care of me
Stayed 6 nights in Aug 2025

6/10 Okay

ABDULAZIZ ABDULRAHMAN, MANAMA

Travelled with family
Disliked: Property conditions & facilities
The hotels are located in a tiring location, especially if you are going to the airport due to the traffic jam. There are also no services to the west of it, and the price of rooms in other hotels is exaggerated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abdul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to local restaurants and Terminal 21
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael, St. Petersburg

Liked: Cleanliness, amenities
Wonderful hotel. Staff efficient and very friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Awel

Travelled with family
Liked: Staff & service, room comfort
Main thing was the hairs around the bathroom and an insect
Stayed 1 night in Jul 2025

6/10 Okay

WeLa

Liked: Cleanliness, staff & service, property conditions & facilities
The food options is not good , no workout place
Stayed 12 nights in Jul 2025

4/10 Poor

QIANG

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Babak, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay , very nice hotel in great location. Very clean , great staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel situated in a good location.
Stayed 6 nights in Jul 2025

8/10 Good

Abhirami

Stayed 4 nights in Jun 2025

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, nice staff, and amazing amenities.
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , breakfast , spa , pool ( to cool off in ) and roof top bar were all excellent. Comfy bed and helpful staff . Would stay here again
Stayed 4 nights in May 2025

8/10 Good

Terrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Durand, FPO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, but it seened to be located in a very narrow alleyway, not particularly safe for pedestrians.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kyisoe

Stayed 3 nights in Jun 2025

10/10 Excellent

Ianna

Stayed 2 nights in Jun 2025

10/10 Excellent

MAHER, Gorham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Kumar Naveen

Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great amenities and awesome location. The staff is friendly and always helpful. When we travel to Bangkok we always stay at this property.
Stayed 2 nights in May 2025

6/10 Okay

zeki ilker, MERSIN

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stuff unsificiant for this hotel .i gave my bags to consiage to be picked up 7 hours later.when i came back to pick them up they were in the middle of everyone. Where is the suitcase room.where is safety.they told me there is camer everwhere .infront of the hotel there is camera too.put visitors bags infront of the hotel next time
Stayed 1 night in May 2025

10/10 Excellent

Mansoor, Bay Point

Travelled with group
Liked: Amenities
Staff were exceptional, Room was Large and clean, very comfortable bed.
Stayed 4 nights in May 2025

10/10 Excellent

Manivannan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Michael, Saint Clair Shores

Stayed 3 nights in May 2025