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3.9 out of 5

"Reception staff not very hospitable or helpful, bar and cleaning staff good and friendly, breakfast not at all good, compared to all other hotels i st ... " More

By a verified traveller on Thu 15 Nov 2018

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Hotel Description

Indra Regent Hotel puts you in the heart of Bangkok, connected to a shopping center and within a 20-minute stroll of Platinum Fashion Mall and Pantip Plaza. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

LED TVs with satellite channels are featured in all 455 rooms, and you can enjoy WiFi, coffee/tea makers, and free bottled water. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Safes, hair dryers, and desks are also available.

A day of pampering at Spa can include Thai massages and reflexology along with access to the sauna and steam room. The coffee shop, Botanica, serves international cuisine and is open for lunch and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center, sauna, and kids' swimming pool. 8611 square feet (800 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. English breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of airport pick-up service.

Places within a 15-minute walk of this 4-star Bangkok City Centre hotel include Phyathai 1 Hospital and Suan Pakkard Palace.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$64* Per night/room 1 Oct. - 2 Oct.

Junior Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Economy Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Indra Regent Hotel ratings based on 37 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Indra Regent Hotel

Everyone (25) Couples (8) Family (4)
2 out of 5
Made complaint about room service- housekeeping, but had no response from the hotel.

Posted by on 11 Jan. 2020

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3 out of 5
Reception staff not very hospitable or helpful, bar and cleaning staff good and friendly, breakfast not at all good, compared to all other hotels i stayed, they hide the cold bacon, have to ask for it. Clean comfy room, not much power in shower.

Posted by , from australia on 15 Nov. 2018

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4 out of 5

Nice hotel in a very good location.

Pros: Great location for shopping with markets everywhere
Location: location was great for shopping, massage, sightseeing.
Check in was quick and easy. Room was very clean with 2 free bottles of water replaced daily. Breakfast was good, choice of eggs,cereal, toast and Asian food tea and coffee also.

Posted by , from Newcastle NSW Australia on 30 Mar. 2018

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4 out of 5

Friendly staff in a convenient location.

This hotel is our favourite in Bangkok with friendly helpful staff, especially the 2 mature male staff at breakfast. A credit to the most friendly manager. The location of the hotel is amongst fashion outlets. night markets and local amenities. The rooms have been refurbished with tiled floors and large showers. Depending on rooms selected queen size beds to king. We have been over 24 visits and will continue to visit. Love it!!

Posted by , from NSW Central Coast on 26 Feb. 2018

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3 out of 5

Above average

Kids wanted to go do swiming but no drying services were available

Posted by , from Melbourne on 21 Nov. 2017

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3 out of 5

Central

charging for wifi in the rooms is wrong , don't advertise free wifi , even the cheapest hotels offer complete free wifi

Posted by on 11 Apr. 2017

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4 out of 5

Great location

Pros: Location, location, location!
Cons: Pool area could do with a face lift, and wifi should be available free of charge
Location: Location is fabulous for shopping. Lots of restaurants nearby.
Hotel is in a fabulous location adjacent to huge markets and walking distance to many malls. This was our third stay and although the hotel is a little dated the location more than makes up for it. Rooms have been refurbished and are comfortable, but communal areas such as pool and breakfast terrace could do with a facelift. Staff are helpful and friendly. Breakfast is buffet style and although more than adequate, the western choices are quite limited. Will stay again when returning to Bangkok. The only downside is that there is no free wifi,

Posted by , from Perth WA on 8 Apr. 2017

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5 out of 5

15 night stay

Pros: close proximity to all shops Staff very friendly and helpful Very clean Swimming pool, gym
Cons: Pillows. Include Free Wi Fi
Location: Right in downtown Bangkok. Adjacent to Indra Square shops, very close to night markets, massages, restaurants Reasonably priced
A great hotel in downtown Bangkok. Close to night markets, restaurants, delicious " street food", 7 Eleven 24 hr shops, massages, internet shops. Great breakfasts. Staff very friendly speak adequate English, and veryhelpful. Staff who assist with breakfast tables are very informative and delightful to converse with. Two "downsides". Pillows are quite firm, and there is NO free Wi Fi.

Posted by , from Sunshine Coast Qld. Australia on 15 Mar. 2017

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4 out of 5

Good hotel close to all transport and shopping.

Pros: Wotif website
Cons: Maintenant access card on lifts service for guests
Location: Handy to everything for me.
Excellent service from hotel staff, room in good condition, lifts number 1 and 2 have some issue with reading card access. Overall, good hotel and good position to everything.

Posted by , from Melbourne Australia on 10 Mar. 2017

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4 out of 5

Great room.

Location: Close to nice bars and restaurants but a bit far from the waterfront.
The room was nice and very clean. However dont believe everything the staff tells you. One of them told us bars dont sell beers after 10.30pm and directed us to a shop across the road to buy our own. We went out and bars were open until very late so we felt he just tried to get us to spend money at this shop.

Posted by , from NZ on 8 Oct. 2016

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Property Features

Indra Regent Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the business-friendly Indra Regent Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Bangkok hotel.

  • 1 building
  • 455 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Built in 1971
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Suvarnabhumi Intl. Airport (BKK) (29.2 km / 18.1 mi)
  • Train station: Bangkok Makkasan Station (0.8 km / 0.5 mi)
  • Metro station: Ratchaprarop Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Indra Regent Hotel offers 455 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. This Bangkok hotel provides wireless Internet access for a surcharge. LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6:00 AM to 10:00 AM.

Botanica - Overlooking the pool and garden, this coffee shop specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Indian restaurant - Overlooking the pool and garden, this restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.

Sala Thai - Overlooking the pool and garden, this restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 5
  • Thai massage
  • Reflexology
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests must check in and check out at the reception desk, located on the 4th floor.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Indra Regent Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

  • Noise-free rooms not guaranteed
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: THB 380 for adults and THB 300 for children (approximately)
  • Fee for in-room wireless Internet: THB 100 per day (2-device limit, rates may vary)
  • Fee for wired Internet in public areas: THB 100 per hour (rates may vary)
  • Airport shuttle fee: THB 1500 per vehicle
  • Early check-in fee: THB 600 (subject to availability)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indra
  • Hotel Indra Regent
  • Indra Hotel
  • Indra Regent
  • Indra Regent Bangkok
  • Indra Regent Hotel
  • Indra Regent Hotel Bangkok
  • Indra Hotel Bangkok
  • Regent Hotel Indra
  • Regent Hotel Bangkok
  • Indra Regent Hotel Hotel
  • Indra Regent Hotel Bangkok
  • Indra Regent Hotel Hotel Bangkok

You should know

  • Indra Regent Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 8 AM to 8 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.