4/10 Poor
Luke
Travelled with family and small children
14 Feb 2026
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall: 4/10
Good:
Staff were friendly and welcoming throughout our stay.
Kids club was great with very nice staff.
Rooms were spacious.
Upgraded rooms are much nicer with updated styling and proper showers.
Bad:
The property looks much older than the edited photos, especially the very dated kitchen areas.
Not suitable for kids — the railing outside the elevators had footholds, which felt very unsafe.
Floors were extremely slippery from the pool area through to the bathrooms and showers.
Standard room showers are poorly designed (doors open the wrong way and hit the shower head) and not practical for larger guests.
We tried to clarify room differences before booking but couldn’t get clear information due to communication issues.
Pool was always freezing, even on hot days.
Golf simulator requires you to bring your own clubs (no hire available).
Breakfast was the worst part — food was cold (including the eggs), bacon was rock hard and inedible, and the selection was very limited.
Nice staff overall, but unfortunately not a stay we would repeat.
Luke
Stayed 7 nights in Feb 2026
