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4.0 out of 5

"Service: Go the extra mile; " More

By Gek, from Singapore on Sun 16 Sep 2012

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Hotel Description

A luxury stay in Bandung awaits you at Sheraton Bandung Hotel and Tower. You'll be 2.3 km (1.4 mi) from Bandung Institute of Technology (ITB) and 2.5 km (1.5 mi) from Jalan Cihampelas. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LCD TVs with cable channels, and all 156 shared rooms feature free WiFi, free wired Internet, and fireplaces. Dining in is an option with 24-hour room service, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Balconies or patios, dining areas, and sitting areas are also available.

A day of pampering at Shine Spa can include massages, body scrubs, and facials along with aromatherapy and reflexology. The restaurant, Feast Restaurant, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the free kids' club, fitness center, sauna, and kids' swimming pool. Conference space and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle.

You'll be 4.4 km (2.7 mi) from Paris Van Java Mall and 3.6 km (2.3 mi) from Rumah Mode Factory Outlet with a stay at this 5-star Bandung hotel.

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$78* Per night/room 18 Mar. - 19 Mar.

Junior Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Double Bed, Non Smoking, Tower

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed, Balcony, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sheraton Bandung Hotel and Tower ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Bandung Hotel and Tower

Everyone (1) Family (1)
4 out of 5
Pros: Quality service, good ambience and Location.
Cons: Bathroom drainage is poor.
Location: Tranquil, Close to everything
Service: Go the extra mile;

Posted by , from Singapore on 16 Sep. 2012

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4 out of 5
Pros: Tennis courts were great fun.
Cons: The buffet of an evening had really gone downhill since our last visit. It is never a good start when you cannot check in to the room booked on time.
Location: Noise from Mosque no good
Facilities: Nice ; Value: Seemed a little expensive; Service: Bad pedicure and check in; The fireplace in the Towers section was a real surprise for a hotel in Indonesia. It was a good place to sit and have a glass of wine of an evening.

Posted by , from Indonesia on 29 Jun. 2012

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About the Sheraton Bandung Hotel and Tower

Location Jalan Ir Haji Juanda No 390, Bandung, West Java 40135

Property Features

Sheraton Bandung Hotel and Tower offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A children's pool, a fitness center, and spa services are also featured at the luxury Sheraton Bandung Hotel and Tower. An airport shuttle (available on request), a shopping center shuttle, and a train station drop-off service are available for a fee. This 5-star Bandung hotel is smoke free.

  • 156 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Separate dining area

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Limited onsite parking

Transport

  • Train station: Bandung Railway Station (6.2 km / 3.9 mi)
  • Property shuttles: Airport shuttle, train station pick-up, and shopping center shuttle

Room Amenities

Sheraton Bandung Hotel and Tower offers 156 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature fireplaces and minibars. Rooms open to balconies or patios. Accommodations offer separate dining areas. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Accommodations are shared
  • Fireplace
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Feast Restaurant - This restaurant serves breakfast and dinner.

Toastina - Onsite coffee shop.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Reflexology
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Towers Lounge Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to Towers Lounge
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 484000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Sheraton Bandung Hotel and Tower

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 181500 for adults and IDR 90750 for children (approximately)
  • Airport shuttle fee: IDR 170000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 170000 (one-way), (from 12 to 18 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 484000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Bandung Hotel & Tower
  • Sheraton Bandung Tower
  • Bandung Sheraton
  • Sheraton Bandung Hotel And Towers
  • Sheraton Bandung Hotel Tower
  • Sheraton Bandung Tower Bandung
  • Sheraton Bandung Hotel and Tower Hotel
  • Sheraton Bandung Hotel and Tower Bandung
  • Sheraton Bandung Hotel and Tower Hotel Bandung

You should know

  • Sheraton Bandung Hotel and Tower offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 6:00 PM.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.