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4.6 out of 5

"Service was very good. Wifi in the room was terrible. Rooms were a bit s all. " More

By a verified traveller on Wed 02 Jan 2019

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Hotel Description

At The Capital Residence Suites you'll be within just a 15-minute stroll of Royal Regalia Museum and Sultan Omar Ali Saifuddien Mosque. Highlights at this aparthotel include a restaurant, free self parking, and a free airport shuttle.

Each apartment is individually furnished and features an LCD TV with cable channels, along with free WiFi, a coffee/tea maker, and free bottled water. Room service, a safe, and a hair dryer are also available.

This smoke-free aparthotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include laundry facilities, express check-in, and express check-out. There's also limited parking, along with the convenience of a free area shuttle.

With a stay at this 3.5-star Bandar Seri Begawan aparthotel, you'll be 21.2 km (13.2 mi) from Jerudong Park.

Superior Queen

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$80* Per night/room 25 Dec. - 26 Dec.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Capital Residence Suites ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Capital Residence Suites

Everyone (4) Couples (1)
4 out of 5
Service was very good. Wifi in the room was terrible. Rooms were a bit s all.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Abu Bakar

Dear Krishna, Thank you for you leaving us a feedback. We are currently upgrading our WiFi and we are very sorry that you encountered a bad WiFi service. We enjoyed serving you as our guest. We hope you will come back and get better WiFi service. Best Regards

4 out of 5

Good free shuttle service to various places

Friendly staff. Good free breakfast and shuttles. Walking distance to attractions

Posted by on 5 May 2016

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Comment from Hotel Management

2 Nov. 2016 by reservations@capitalresidencesuites.com

Dear Guest, Firstly we would like to thank you for taking time to leave us feedback on your recent stay with us at The Capital Residence Suites, Your Home Sweet Home Away From Home. We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time. Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future. Sincerely, Abd Rani Siteh General Manager The Capital Residence Suites – Brunei Darussalam

5 out of 5

Great service

The hotel surprised us by offering excellent shuttle service to not only the airport but also all the famous tourist spots. Above all, the staff is all very flexible of you want to change your shuttle itinerary last minute - we loved it!

Posted by on 2 Mar. 2016

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Comment from Hotel Management

2 Nov. 2016 by reservations@capitalresidencesuites.com

Dear Guest, Firstly we would like to thank you for taking time to leave us feedback on your recent stay with us at The Capital Residence Suites, Your Home Sweet Home Away From Home. We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time. Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future. Sincerely, Abd Rani Siteh General Manager The Capital Residence Suites – Brunei Darussalam

5 out of 5

Basic room but best service ever

The hotel is pretty basic and some what run down. We got given a 2 king single beds. The beds were comfortable but the room was TINY. Despite this though the location is great- walking distance to most of the attractions, free shuttle service and really helpful and friendly staffs. I recommend anyone going through Brunei to stay here if that's what you are looking for. Thanks for the pleasant experience CRS!

Posted by on 17 Feb. 2016

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Comment from Hotel Management

7 Nov. 2016 by reservations@capitalresidencesuites.com

Dear Guest, Firstly we would like to thank you for taking time to leave us feedback on your recent stay with us at The Capital Residence Suites, Your Home Sweet Home Away From Home. We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time. Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future. Sincerely, Abd Rani Siteh General Manager The Capital Residence Suites – Brunei Darussalam

5 out of 5

Great for overnight layovers.

Had a overnight stopover in Brunei, decided too stay here as had free airport transfer. The Airport transfer saved a lot of hassle and helped in the morning as well. Within 10 minutes walking distance of the Large Mosque built for the 26th Sultan and also a shopping centre and market for food and gifts. Would highly recommend. I throughly enjoyed my stay.

Posted by , from Melbourne on 3 Feb. 2016

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Comment from Hotel Management

2 Nov. 2016 by reservations@capitalresidencesuites.com

Dear Allan, Firstly we would like to thank you for taking time to leave us feedback on your recent stay with us at The Capital Residence Suites, Your Home Sweet Home Away From Home. We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time. Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future. Sincerely, Abd Rani Siteh General Manager The Capital Residence Suites – Brunei Darussalam

Property Features

There's a restaurant on site. WiFi is free in public spaces. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Tour/ticket assistance, multilingual staff, and concierge services are also featured at The Capital Residence Suites. Limited free parking is available on a first-come, first-served basis. This 3.5-star Bandar Seri Begawan aparthotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Bandar Seri Begawan (BWN-Brunei Intl.) (9.6 km / 6 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

The Capital Residence Suites offers 44 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

The Capital Residence Suites has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for BND 50.0 per day.
  • Cribs (infant beds) are available for BND 50.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: BND 50 (subject to availability)
  • Crib (infant bed) fee: BND 50.0 per day
  • Rollaway bed fee: BND 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capital Residence
  • Capital Residence Suites
  • Capital Residence Suites Aparthotel Bandar Seri Begawan
  • Capital Residence Suites Bandar Seri Begawan
  • Capital Residence Suites Aparthotel
  • The Capital Residence Suites Aparthotel
  • The Capital Residence Suites Bandar Seri Begawan
  • The Capital Residence Suites Aparthotel Bandar Seri Begawan

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The Capital Residence Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Alcohol isn't served at The Capital Residence Suites.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.