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The Westin Desaru Coast Resort

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for The Westin Desaru Coast Resort

Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Reception
1 bedroom, down duvets, pillow-top beds, minibar
Lobby
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • Gym
The current price is AU$230
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930
  • Place, Desaru Coast Adventure Waterpark
    ‪8 min walk‬
  • Place, Desaru Beach
    ‪13 min walk‬
  • Place, The ELS Club Desaru Coast - Ocean Course
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Balcony)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Non Smoking, Garden View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Terrace

1 bedroom, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Non Smoking, Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Terrace

1 bedroom, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Terrace

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Non Smoking (View)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (View)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Sea View

Presidential Suite, 1 Bedroom, Non Smoking, Sea View | Living room

Presidential Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking

Premier Suite, 1 Bedroom, Non Smoking

Premier Suite, 1 Bedroom, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Pillow-top bed
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Sea View (Balcony)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Non Smoking, Sea View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Pillow-top bed
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

About the area

Bandar Penawar

You'll be connected to the convention centre at The Westin Desaru Coast Resort, and within just a 15-minute stroll of popular places like Desaru Beach and Desaru Coast Adventure Waterpark. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Seasonal Tastes, is open for breakfast, brunch, lunch and dinner. Splash is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and 24-hour gym. 13466 square feet (1251 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a sauna and a children's club. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Bandar Penawar hotel, you'll be 0.2 km (0.1 mi) from Tidal Wave Beach and 2.9 km (1.8 mi) from The ELS Club Desaru Coast - Ocean Course.

What's nearby

  • Desaru Coast Adventure Waterpark - 8 min walk - 0.8 km
  • Desaru Beach - 13 min walk - 1.2 km
  • The ELS Club Desaru Coast - Ocean Course - 3 min drive - 2.3 km
  • Desaru Fruit Farm - 12 min drive - 13.0 km
  • Tanjung Balau Beach - 14 min drive - 13.4 km

Getting around

  • Senai International Airport (JHB) - 63 min drive

Restaurants

  • ‪Seasonal Tastes - ‬2 min walk
  • ‪Beach Bar - The Westin Desaru Cost Resort - ‬7 min walk
  • ‪Sessions Restaurant @Hard Rock Hotel Desaru Coast - ‬1 min walk
  • ‪Mix Lounge - ‬4 min walk
  • ‪SeaView Restaurant - ‬6 min drive

About this property

The Westin Desaru Coast Resort

Luxury hotel on the beach, with outdoor pool
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Westin Desaru Coast Resort such as an outdoor pool and a 24-hour fitness centre.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a steam room and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Bandar Penawar hotel.

  • 275 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • 13466 sq ft of conference space
  • 1251 sq. m of conference space
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
The Westin Desaru Coast Resort offers 275 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Bandar Penawar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Outdoor pool, pool loungers, lifeguards on site

Hard Rock Hotel Desaru Coast

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 553 reviews
The price is AU$248
includes taxes & fees
13 Oct - 14 Oct
Hard Rock Hotel Desaru Coast

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to midnight on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MYR 98 for adults and MYR 49 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Kedidi
  • MIX Lounge
  • Prego
  • Seasonal Tastes
  • Splash

Things to do

  • 24-hour gym
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,466 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 7 March 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Desaru Coast Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 180.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 49 for children
  • Airport shuttle fee: MYR 343.45 per vehicle (one-way, maximum occupancy 8)
  • Rollaway bed fee: MYR 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Westin Desaru Coast Resort Bandar Penawar
Westin Desaru Coast Resort
Westin Desaru Coast Bandar Penawar
Westin Desaru Coast
The Westin Desaru Coast Resort Hotel
The Westin Desaru Coast Resort Bandar Penawar
The Westin Desaru Coast Resort Hotel Bandar Penawar

Frequently asked questions

What is the cancellation policy at The Westin Desaru Coast Resort?

The Westin Desaru Coast Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Desaru Coast Resort?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at The Westin Desaru Coast Resort on 6 Oct 2025 start from AU$230.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Desaru Coast Resort?

Yep, The Westin Desaru Coast Resort has a free self car park.

Are there any beaches close to The Westin Desaru Coast Resort?

Yep, The Westin Desaru Coast Resort is a short 11-minute walk from Desaru Beach. Fun beach activities include volleyball.

Is there a spa on site at The Westin Desaru Coast Resort?

Yep, there is an onsite spa at The Westin Desaru Coast Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Westin Desaru Coast Resort have a pool?

The Westin Desaru Coast Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does The Westin Desaru Coast Resort have a waterslide?

No, there is no waterslide at The Westin Desaru Coast Resort, but Desaru Coast Adventure Waterpark is a short 7-minute walk away.

What luxury perks are available at The Westin Desaru Coast Resort?

The Westin Desaru Coast Resort features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs, pillowtop beds and 24-hour room service.

What makes The Westin Desaru Coast Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Desaru Coast Resort.

Is The Westin Desaru Coast Resort family-friendly?

You bet! With amenities such as a children's club, laundry facilities and an outdoor pool, it's no surprise that The Westin Desaru Coast Resort is a hit with families.

Are there hot tubs in the rooms at The Westin Desaru Coast Resort?

No, but there are deep-soaking baths in the guestrooms.

Does The Westin Desaru Coast Resort serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Desaru Coast Resort?

No, but there's an airport shuttle that runs from 8:00 AM - midnight on request for a fee.

Is there a bar or restaurant at The Westin Desaru Coast Resort?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Desaru Coast Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Desaru Coast Resort?

No, pets and service animals are not allowed.

Reviews

The Westin Desaru Coast Resort Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 235 out of 335 reviews
Rating 8 - Good. 73 out of 335 reviews
Rating 6 - Okay. 19 out of 335 reviews
Rating 4 - Poor. 6 out of 335 reviews
Rating 2 - Terrible. 2 out of 335 reviews

Reviews

10/10 Excellent

Wendeline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff displayed excellence disposition at all time. The room was cleaned like I have just checked in syndrome. Good job!
Stayed 2 nights in Jun 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and the ocean view was wonderful. The amenities on the property were nice and convenient. The hard rock and the water park are a short walk away as well. The concierge had local tours and activities you could book also. There was some construction in the lobby which was not posted on the website.
Stayed 4 nights in Mar 2025

8/10 Good

Won Shan

Stayed 2 nights in Jun 2025

10/10 Excellent

Clarine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was here for a relaxing beach holiday with kids. Loved the property. Staff service was wonderful. Private beach was excellent.
Stayed 2 nights in Jun 2025

6/10 Okay

Jil

-
Stayed 2 nights in May 2025

10/10 Excellent

James Clifton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
hotel with fabulous staff. They work very hard to be cheerful all the time. Well trained in customer service. The spicy oysters at kediri restaurant is a must. Beach was clean and safe. Gym is decent. Massage was ok ok .
Stayed 3 nights in Jun 2025

10/10 Excellent

Teck Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Teck Kee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel experience overall. Great view and delicious food. Clean room and attentive staff.
Stayed 2 nights in Mar 2025

8/10 Good

Constance

Travelled with family
Liked: Cleanliness, amenities
Very nice location and the beach is lovely and clean. The king size double room was spacious and exceptionally clean, as was the modern bathroom. The balcony has a fan and is wide and comfortable. Perfect for watching sunrises and tropical rainstorms. Staff were very pleasant and helpful. In some places the facilities are a little dated and could do with a refresh.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ricky

Stayed 1 night in Jun 2025

4/10 Poor

VINCENT

Disliked: Property conditions & facilities
I recently stayed at this hotel and, unfortunately, had a disappointing experience due to persistent issues with the air conditioning system. From the moment I checked in, the temperature in my room was stuck at 26°C, making it quite uncomfortable. Despite informing the staff, the problem wasn’t resolved. I was moved to an upgraded room in the middle of the night, but sadly, the air conditioning in that room wasn’t working either. Exhausted, I chose to stay put and endure the night. The next morning, I reported the issue again and was told that my original room had been fixed. I was moved back, only to find the temperature had dropped by just one degree — to 25°C — which still wasn’t comfortable. While the staff were polite and did attempt to address the problem, the lack of a working air conditioning system and the inconvenience of changing rooms multiple times significantly impacted my stay. I hope the hotel takes this feedback seriously and improves its facilities for future guests.
Stayed 2 nights in May 2025

10/10 Excellent

Ji Woong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, very friendly staff

Great experience with tye k8ds. They l9ved it. The staff is very helpful. The food is delicious. The room was cleaned. The hotel has direct access to the beach.
Stayed 5 nights in Mar 2025

8/10 Good

Shajed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need improvement on buffet settings

Generally my stay in Westin is pleasant. Service is good and they gave us a little surprise when we told them it’s our anniversary. However, the cleanness of the restaurant can be improved. There are many flies in the dinner buffet. They are basically everywhere - resting on the food, on the dining table & etc. It seems like the staffs are pretty used to it and doesn’t see it as a hygiene concern. Although there are electronic flies killer nearby, it’s obviously not sufficient. I won’t complain is it’s a hawker setting, but I don’t expect such condition in a 5-star hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jenny

Stayed 2 nights in Mar 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel with great facilities and access to beach for kids. Hotel staff service is excellent and breakfast spread is great!
Stayed 2 nights in Feb 2025

10/10 Excellent

NEHA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great beach, friendly staff!
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff. Location and facilities good. Food good but there are some relatively expensive options. Excellent golf facilities nearby and the complimentary shuttle bus service makes transport easy. A very enjoyable winter break.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

sandeep

All good
Stayed 2 nights in Jan 2025

6/10 Okay

Dr Bimal Roy

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Dr Bimal Roy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very average experience

Given the cost to stay at your resort, we would say we had an average experience in terms of the hotel (which is ageing), service levels and overall ambience. We will not be returning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sapan

Stayed 2 nights in Sep 2024