8/10 Good
John
21 Mar 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I recently had the opportunity to stay at the Clarion Collection hotel and I must say, it was a mixed experience. The hotel itself is in a fantastic location with stunning harbour views, making it a great spot for those looking to enjoy the beauty of the waterfront.
One of the standout features of the hotel is its friendly staff. The majority of the staff members were welcoming, helpful, and made my stay pleasant. The service was top-notch and I felt well taken care of during my time at the hotel.
The food at the hotel was also a highlight. The meals were delicious and well-prepared, offering a variety of options to cater to different tastes. I particularly enjoyed the buffet spread, which had a good selection of dishes to choose from.
However, the rooms at the Clarion Collection were a bit of a letdown. While they were clean, they were also quite dated in terms of decor and furnishings. The room could definitely use some modernization to enhance the overall comfort and aesthetics.
One particular incident that stood out during my stay was the interaction with a staff member named Hilda. Unfortunately, Hilda was very unhelpful and seemed quite miserable. Additionally, I observed her loading a huge plate of food from the buffet, which was a bit off-putting.
Overall, the Clarion Collection offers a great location with friendly staff and delicious food. However, the dated rooms and the negative experience with one staff member detracted from an otherwise enjoyable stay.
John
Stayed 9 nights in Mar 2024