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Aparthotel

First Group Chaka Rock Chalets

3.0 star property

Photo gallery for First Group Chaka Rock Chalets

Chalet, 3 Bedrooms, Non Smoking | View from room
Outdoor pool, pool umbrellas, pool loungers
Beach
Chalet, 2 Bedrooms, Non Smoking | Terrace/patio
Chalet, 3 Bedrooms, Non Smoking | Living room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View map
68 Ocean Drive, Ballito, KwaZulu-Natal, 4420
  • Place, Umhlali Library
    ‪8 min walk‬
  • Place, Salt Rock Beach
    ‪10 min walk‬
  • Place, Thompson's Bay Beach
    ‪2 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪21 min drive‬

Room options

About the area

Ballito

A family-friendly stay in Ballito awaits you at First Group Chaka Rock Chalets. Within just a 10-minute stroll, you'll find Salt Rock Beach and Umhlali Library. Highlights at this beach aparthotel include an outdoor swimming pool, and in-room kitchens and balconies. .You can enjoy a flat-screen TV with satellite channels, and each apartment features in-room childcare, a ceiling fan and a safe. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A hairdryer, an iron/ironing board and a desk are also available. .Enjoy the free kids' club, outdoor tennis court, kids' swimming pool and pool loungers. Other amenities include laundry facilities, a business centre and a 24-hour front desk. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Ballito aparthotel include Thompson's Bay Beach and Tiffany's Beach.
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What's nearby

  • Umhlali Library - 8 min walk - 0.7 km
  • Salt Rock Beach - 10 min walk - 0.9 km
  • Thompson's Bay Beach - 2 min drive - 2.2 km
  • Ballito Beach - 6 min drive - 5.5 km
  • Umhlanga Rocks Beach - 33 min drive - 41.3 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 17 min drive

Restaurants

  • ‪Mugg & Bean - ‬6 min drive
  • ‪Yami Rib And Burger - ‬4 min drive
  • ‪Siggi's - ‬17 min walk
  • ‪Salt Rock Coffee Company - ‬15 min walk
  • ‪Salt Rock Hotel - ‬15 min walk

About this property

First Group Chaka Rock Chalets

First Group Chaka Rock Chalets offers its guests a kids' pool, an outdoor tennis court, and an outdoor pool. There's an onsite business centre. A library, a complimentary children's club, and barbecue grills are also featured at the family-friendly First Group Chaka Rock Chalets. Free self parking is available.

This 3-star Ballito aparthotel is smoke free.

  • 67 guestrooms or units
  • 2 levels
  • 8 buildings
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
First Group Chaka Rock Chalets offers 67 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Similar properties

Exterior
Hampshire Hotel Ballito Durban
Ballito
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 109 reviews
The price is AU$96
includes taxes & fees
10 June - 11 June
Hampshire Hotel Ballito Durban

Property amenities

Beach

  • 1

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board
  • Safe
  • Safe at front desk
  • Turndown service

Location highlights

  • Near the airport
  • Near the ocean

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Mini golf
  • Outdoor tennis court
  • Shopping
  • Supervised activities for children
  • Fishing nearby
  • Golfing nearby
  • Horseback riding nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 floors
  • 67 units
  • 8 buildings
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 15 July 2025 to 14 July 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chaka's Rock Chalets Apartment Umhlali
Chaka's Rock Chalets Umhlali
Chaka's Rock Chalets Apartment
Chaka's Rock Chalets Apartment Ballito
Chaka's Rock Chalets Ballito
First Group Chaka Rock Chalets Apartment Ballito
First Group Chaka Rock Chalets Apartment
First Group Chaka Rock Chalets Ballito
Chaka's Rock Chalets
First Group Chaka Rock s Ball
First Group Chaka Rock Chalets Ballito
First Group Chaka Rock Chalets Aparthotel
First Group Chaka Rock Chalets Aparthotel Ballito

Frequently asked questions

Is parking available at First Group Chaka Rock Chalets?

Yep, First Group Chaka Rock Chalets has a free self car park.

Are there any beaches close to First Group Chaka Rock Chalets?

Yep, First Group Chaka Rock Chalets is a short 8-minute walk from Salt Rock Beach. Fun beach activities include snorkelling and fishing.

Does First Group Chaka Rock Chalets have a pool?

First Group Chaka Rock Chalets has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is First Group Chaka Rock Chalets family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that First Group Chaka Rock Chalets is a hit with families.

Is there a free airport shuttle available at First Group Chaka Rock Chalets?

No, First Group Chaka Rock Chalets does not offer an airport shuttle service.

What time are check-in & check-out at First Group Chaka Rock Chalets?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at First Group Chaka Rock Chalets?

No, only service animals are allowed.

First Group Chaka Rock Chalets Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Archibald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Value for money (off season), spacious chalets, friendly cleaning staff, well equipped self catering kitchen
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Kerushyn

Liked: Cleanliness, room comfort, communication
My stay was amazing. Simply amazing. The only comments I may have are for the staff to please fix the toilet seats in the unit. Otherwise, what an amazing stay. The pool was so clean ❤️
Stayed 1 night in May 2024
Verified

2/10 Terrible

Grant

Liked: Amenities
Disliked: Cleanliness, communication
Old tired and terrible Never stay here
Stayed 4 nights in Sep 2024
Verified

4/10 Poor

Barend I

Disliked: Cleanliness, room comfort, communication

Terrible facility

Such a disappointing experience. The facilities and room are dilapidated and falling apart. Serious maintenance is needed inside rooms, to kids play area and overall property. The hygiene levels are not up to par The self catering unit offers mix matched, crockery and cutlery whilst the kitchenette is dirty and cupboards chipped and rotting. The staff are unprofessional and not helpful at all. We had to ask twice for toilet paper because no room service was offered. The safe didn’t work. There was no iron in the room. No wifi as promised. Just a very disappointing holiday stay. Still waiting on an apology. Pitiful service.
Stayed 4 nights in Sep 2021
Verified

8/10 Good

Thembisile

Liked: Cleanliness, room comfort, communication

Super

We enjoyed our stay thank you very much
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Beautiful and spacious chalets with amazing ocean views, friendly staff and easy to check in...
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Zeruiah

Liked: Cleanliness, room comfort, communication
Great experience, friendly staff and very comfortable and practical chalet. Thoroughly enjoyed it!
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great stay

Modern units with all you need for a comfortable stay. Close to the beach and shops. We had a great time, will stay with you again
Stayed 2 nights in Nov 2020
Verified

2/10 Terrible

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were given the incorrect room, we were next to the drive way so the kids could not play outside.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Busi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Holiday

We were a family of 3 and requested a cot or a queen sized bed. We had to sleep on a three quarter bed which was extremely uncomfortable. We had to use an oil rag as the dish cloth which wasn’t replaced daily. The shower was faulty. The cleaning staff was rude, moody and unapproachable.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good-great for families. Friendly staff
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples retreat

Amazing place just to unwind and relax. Love the cleanliness. Amazing stay overall.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World Class Service

Our Vacation was the best, from checking in We recieved world class customer service to the day we checked out. The lady who was helping us for the duration of our stay ensured that our house is clean and spotless. How I wish I could extend our Holiday.... Chaka Rock is a Home away from Home U feel comfortable and free. No nasty surprises or reminders of when you check out. It felt so much like Home.... We enjoyed our stay
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT ACCOMMODATION! GREAT VALUE FOR MONEY!

This place deserves a rave review with the unfortunate exception of the security person who received us after hours which set a negative tone to our stay. Besides that, we cannot fault anything. The accommodation looks and feels new and pristine with all amenities. There are lovely touches like swings and giant chess boards etc. Within walking distance of Thomson's Beach and the Hole in the Wall etc. Lovely stay overall and I would be delighted to return.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was very positive, bar the fact that we had no Wi-Fi in the chalet, and had to buy a modem from MTN.
Stayed 7 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Disappointing. Didn’t live up to our expectations.

The actual complex is beautiful, but the condition of our chalet was average. The chalet is in need of a renovation. The bath was black, the toilet made a loud noise when flushed. The cupboard under the bathroom sink was full of water and when dried smelt musty. The kitchen cupboards didn’t close properly. We told the reception, but nothing was done. Internet was shocking and most of the time we either didn’t have or it was very weak. We loved the balcony with its view and barbecue. Everyday clean swimming towels were available at reception which was a big help.
Stayed 4 nights in Jun 2019
Verified

6/10 Okay

yvonne

Liked: Cleanliness

2 night stay.

It was ok. It’s a little like staying in a fish bowl as people walk past all the time so not much privacy. Tv in 2 rooms but neither of them were tuned in. WiFi I was non existent. But it was comfortable and clean.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing weekend, Very serene and peaceful with great views and god facilities Would recommend this palace to anyone wanting a break from the hustle & bustle
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place for families

Great place to stay for families. Plenty of space inside the chalets but make sure you stay in the ones on the main site, not across the road in 60-64. Staff are extremely kind and helpful and moved us from a horrible chalet -63 - to a much nicer one , 14, then to a fabulous one no 3!
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Good family unit
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The view of the Indian ocean was amazing and refreshing. Would come back again
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Flight Centre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an absolutely amazing time and was very impressed with the cleanliness of the accommodation.
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent unit, very clean and well equipped. Only issue is that the free Wifi never worked, which was very inconvenient. We also wouldn’t preferred a second floor suite with ocean view instead of ground level, but that might be Due to the type of room we booked.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Ramantsibua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Chakas

The weather was perfect and my kids enjoyed the spa treatment
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Natasha

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Lovely resort but could be better

Lovely...other than the bed sheets in our main room not being changed as evident in the sand and hair. Only could stay one night so this could be the reason. Lovely resort, our kids really enjoyed. Just make sure you leave at check out exactly. The little ones were still playing at 10:15 and we were asked to leave immediately hmmm.
Stayed 1 night in Jun 2018