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Bernstein Schlosshotel Ballenstedt

Pet-friendly hotel connected to a shopping centre in Ballenstedt with a full-service spa

Photo gallery for Bernstein Schlosshotel Ballenstedt

Lobby
Gazebo
Exterior
Sauna
Comfort Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Spa
  • Pool
  • Pet-friendly

Explore the area

View map
Schlossplatz 1, Ballenstedt, ST, 06493
  • Place, Quedlinburg Castle
    ‪14 min drive‬
  • Place, Quedlinburg Old Town
    ‪14 min drive‬
  • Place, Quedlinburg Christmas Market
    ‪15 min drive‬
  • Airport, Hecklingen (CSO-Magdeburg - Cochstedt)
    ‪30 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
Hairdryer
Bidet
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Plus)

Superior Double Room (Plus)

Superior Double Room (Plus)

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
Hairdryer
Bidet
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Ballenstedt

You'll be connected to a shopping centre at Bernstein Schlosshotel Ballenstedt, and within steps of Harz-Saxony-Anhalt Nature Park and Ballenstedt castle park. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A day of pampering can include massages and body treatments. The restaurant, Restaurant Fuerst Victor, serves Regional cuisine and is open for breakfast, lunch and dinner. Pavillon is the hotel's own bar. Enjoy the indoor swimming pool along with access to golf lessons and a driving range. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute drive of this Ballenstedt hotel include Schloss Meisdorf Golf Club and Stiftskirche St Cyriakus.

What's nearby

  • Ballenstedt castle park - 1 min walk - 0.0 km
  • Quedlinburg Castle - 14 min drive - 14.1 km
  • Quedlinburg Old Town - 14 min drive - 14.2 km
  • Quedlinburg Christmas Market - 15 min drive - 14.1 km
  • Market Square - 15 min drive - 14.1 km

Getting around

  • Quedlinburg Station - 19 min drive
  • Hecklingen (CSO-Magdeburg - Cochstedt) - 35 min drive

Restaurants

  • ‪Waldgaststätte Felsenkeller - ‬14 min drive
  • ‪Der Pölkenhof In Der Bauernstube - ‬14 min drive
  • ‪SUBWAY - ‬13 min drive
  • ‪Falk & Frei - ‬11 min drive
  • ‪Gasthof zum Bären - ‬12 min drive

About this property

Bernstein Schlosshotel Ballenstedt

Pet-friendly hotel connected to a shopping centre in Ballenstedt with a full-service spa
Bernstein Schlosshotel Ballenstedt offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and laundry facilities are also featured at Bernstein Schlosshotel Ballenstedt. For a fee, parking is available.

This Ballenstedt hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • Built in 1997
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Bernstein Schlosshotel Ballenstedt offers 49 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Ballenstedt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 3 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavillon
  • Restaurant Fuerst Victor

Things to do

  • 18-hole golf course
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.00 for adults and from EUR 9 for children
  • Uncovered self-parking fee: EUR 3 per day (in/out privileges)
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Hotel
Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Ballenstedt Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Hotel Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel
Van der Valk Schlosshotel Grosser Gasthof
Bernstein Schlosshotel Ballenstedt Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel Ballenstedt

Frequently asked questions

What is the cancellation policy at Bernstein Schlosshotel Ballenstedt?

Bernstein Schlosshotel Ballenstedt offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bernstein Schlosshotel Ballenstedt?

Yep, Bernstein Schlosshotel Ballenstedt has an uncovered self car park with in/out privileges for EUR 3 per day.

Is there a spa on site at Bernstein Schlosshotel Ballenstedt?

Yep, there is an onsite spa at Bernstein Schlosshotel Ballenstedt. You'll enjoy services like body treatments.

Does Bernstein Schlosshotel Ballenstedt have a pool?

Bernstein Schlosshotel Ballenstedt has an indoor pool.

What makes Bernstein Schlosshotel Ballenstedt a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Bernstein Schlosshotel Ballenstedt.

Does Bernstein Schlosshotel Ballenstedt serve breakfast?

Yeah, buffet brekkie is available weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Bernstein Schlosshotel Ballenstedt?

No, Bernstein Schlosshotel Ballenstedt does not offer an airport shuttle service.

Is there a bar or restaurant at Bernstein Schlosshotel Ballenstedt?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bernstein Schlosshotel Ballenstedt?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at Bernstein Schlosshotel Ballenstedt?

Cats and dogs are welcome at Bernstein Schlosshotel Ballenstedt, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Bernstein Schlosshotel Ballenstedt?

Yep, Bernstein Schlosshotel Ballenstedt has an 18-hole golf course. A golf driving range and golf lessons are also available.

Bernstein Schlosshotel Ballenstedt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 151 reviews
Rating 8 - Good. 62 out of 151 reviews
Rating 6 - Okay. 20 out of 151 reviews
Rating 4 - Poor. 4 out of 151 reviews
Rating 2 - Terrible. 2 out of 151 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Beautiful hotel.

Lovely!
Stayed 1 night in Nov 2024

8/10 Good

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit disappointed with the check in procedure - especially that I had to re-park my car. (while another car on a similar parking place remained...) The staff was not bad - friendly in the typical German manner. That was ok for me but my friends felt a bit mistreated.
Stayed 1 night in Aug 2023

4/10 Poor

expedia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
People at reception don't speak English. Restaurant service was bad and food bland.
Stayed 1 night in Sep 2020

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay but not as advertised

Hotel seems visually nice and pleasant, swimming pool and sauna are amazing and most of the personnel make you feel welcome. However there are a number of issues that I'm not so pleased with. First of all, the view out the window is at a construction site, totally spoiling the promised castle scenery. When I asked a waiter if perhaps they have their food menu in English or other language, as we couldn't really understand entirely what was on it, he looked at me and angrily replied "No". It's not a big deal but certainly didn't help the hotel's image. Then, as I was making the booking, there was a large number of things that were listed, which just didn't exist: * Cable TV had a list of international channels but only local German ones work. * It said there'd be a fireplace in the room. According to the receptionist, none of the rooms in the hotel have a fireplace. * There just is no minibar in my room. Just a small empty fridge. It clearly stated there'd be one. * No adjoining room. In the picture, when I was making the booking, it clearly showed a bedroom and an adjoining living room. Not really that big of a deal but when you pay for all those things and don't get them, it really feels as if I was led on. The receptionist said that she has no idea why those things were listed on Hotel.com, as they don't exist in their hotel. She contacted her manager over the phone, who wasn't even interested in this.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Mike, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception unfriendly

A good hotel but the receptionists were uniformly unfriendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Van der Valk Sshlosshotel Grosser Gasthof

A very pleasant place to have a few restful days. The breakfast was excellent however I feel that the dinner menu could be expanded, the choices being limited for a stay longer than2/3 days. It would greatly improve thing if the disabled car parking places were located opposite the hotel entrance instead of being outwith the perimeter.

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joachim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Wochenende

Stayed 2 nights in May 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Linus

Travelled with partner
Liked: Cleanliness, staff & service
Super nettes Personal, das Hotel selbst ist sagen wir mal Gut fotografiert…
Stayed 1 night in Jul 2024

10/10 Excellent

Steffi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

Personnel très agréable, bon petit déjeuner, le parking proche de l'hôtel est peu cher, la piscine était fermée car son chauffage était en panne! Bon emplacement.
Stayed 1 night in Dec 2022

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schöne Zimmer, Frühstück sehr gut
Stayed 1 night in Oct 2022

8/10 Good

leon

Stayed 1 night in Oct 2022

10/10 Excellent

Siegbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wirklich empfehlenswertes Hotel, wenn man die Ruhe mag
Stayed 1 night in Sep 2022

8/10 Good

Ulla

Stayed 3 nights in Sep 2022

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Andreas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Mik Harbhajn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Franziska, Heidelberg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Eine noble Unterkunft. Ein schön hergerichtetes Frühstücksbuffett mit zuvorkommender Bedienung. Wenig Steckdosen im Zimmer. Leider war es durch Veranstaltungen (einen Abend im Foyer eine Abschlussfeier, am 2. Abend eine Hochzeitsfeier) unruhig im Haus. Die Rezeption war nachts nicht besetzt. Hinweise auf die Lärmbelästigung konnten nicht abgegeben werden. Bei der nachträglichen Beschwerde über die Abschlussparty war die Rezeptionistin sehr entgegenkommend und freundlich. Der Hotelparkplatz ist relativ klein (ca. 10 Stellplätze). Direkt nebenan ist ein großer öffentlicher Parkplatz, der für 3€ pro Tag eine gute Alternative ist. Der Schlossgarten lädt zum Spazieren ein. Der Ort ist eher ruhig und beschaulich.
Stayed 3 nights in Jul 2022

10/10 Excellent

Gertraud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal sowohl an der Rezeption als auch im Restaurant
Stayed 1 night in Jun 2022

8/10 Good

Constanze

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles so wie in der Beschreibung.
Stayed 3 nights in Apr 2022

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns wieder super gefallen. Jederzeit gerne wieder.
Stayed 2 nights in Apr 2022