4/10 Poor
Larry
10 June 2025
Check-in staff unhelpful. Room was dark and claustrophobic. Lacking in PowerPoint's- had to plug in kettle near floor while on my knees !!! Definitely, in today's electronic world need more powerpoints ! Lighting was poor in room. Couldn't adjust air-conditioning! 2nd morning had no hot water. Only found out after standing in shower for 10min waiting. Went to reception, they already knew - no communication skills! It was allegedly being fixed that day. We asked for a refund for the next night (3rd of 3) and was refused. Checked ourselves out and went somewhere else. Overpriced for level of comfort and very poor customer service skills. Was really looking forward to the stay. Not recommended.
Larry
Stayed 3 nights in Jun 2025