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Park Chalet, Shahdag, Autograph Collection

5.0 star property

Photo gallery for Park Chalet, Shahdag, Autograph Collection

2 bars/lounges, lobby lounge
Creator video
Flat-screen TV, iPod dock
Exterior
Executive Suite, 1 King Bed, Balcony (View)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Gusar-Laza Road Km 28-29, Shahdag, Qusar
  • Place, Laza Waterfalls
    ‪9 min drive‬
  • Place, Anykh Mosque
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony (View)

Deluxe Room, 1 King Bed, Balcony (View)

Deluxe Room, 1 King Bed, Balcony (View)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Mountain View (Balcony)

Junior Suite, 1 King Bed, Mountain View (Balcony)

Junior Suite, 1 King Bed, Mountain View (Balcony)

  • Mountain view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Balcony (View)

Executive Suite, 1 King Bed, Balcony (View)

Executive Suite, 1 King Bed, Balcony (View)

  • Mountain view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Deluxe Room, 2 Single Beds, Mountain View

Deluxe Room, 2 Single Beds, Mountain View

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Smoking, Mountain View (Balcony)

Deluxe Room, 2 Single Beds, Smoking, Mountain View (Balcony)

Deluxe Room, 2 Single Beds, Smoking, Mountain View (Balcony)

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

About the area

Qusar

A luxury stay in Qusar awaits you at Park Chalet, Shahdag, Autograph Collection. You'll be 4.7 km (2.9 mi) from Laza Waterfalls and 10.4 km (6.5 mi) from Anykh Mosque. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at The Club can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Aspen Grill, serves barbecue and is open for breakfast and dinner. Aspen Bar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the indoor swimming pool, outdoor swimming pool, gym and Hot tub. 3767 square feet (350 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights in the vicinity of this 5-property class Qusar hotel include Mount Shahdagh and Sunni Mosque.

What's nearby

  • Laza Waterfalls - 9 min drive - 4.3 km
  • Anykh Mosque - 14 min drive - 10.3 km

Restaurants

  • ‪Slice - ‬5 min drive
  • ‪Gondola - ‬6 min drive
  • ‪Shahdag Restaurant 2351 - ‬18 min drive
  • ‪Fryday Burgers - ‬7 min walk
  • ‪Al Bisir - ‬8 min walk

About this property

Park Chalet, Shahdag, Autograph Collection

Park Chalet, Shahdag, Autograph Collection offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the luxury Park Chalet, Shahdag, Autograph Collection. Self parking is free.

This 5-star Qusar hotel is smoke free.

  • 164 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Park Chalet, Shahdag, Autograph Collection offers 164 accommodations with minibars and espresso makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Qusar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Club has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: AZN 35 for adults and AZN 17.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aspen Bar
  • Aspen Grill
  • Aspen Lounge
  • Mocca Cafe

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3,767 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (76 centimetre high)
  • Handrails in stairways (95 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 3:00 PM and noon
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 15 March 2026 to 1 December 2026 (dates subject to change).
The property is closed between 15 March and 1 December.

Access methods

Staffed front desk

Pets

  • Pets: AZN 45 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AZN 100 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AZN 147.5
  • New Year's Eve (31 December) Gala Dinner per child: AZN 147.5 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AZN 35 for adults and from AZN 17.5 for children
  • Pet fee: AZN 45 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AZN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Park Chalet Shahdag Autograph Collection Hotel Qusar
Park Chalet Shahdag Autograph Collection Hotel
Park Chalet Shahdag Autograph Collection Qusar
Park Chalet Shahdag Autograph Collection Hotel Qusar
Park Chalet Shahdag Autograph Collection Qusar
Hotel Park Chalet, Shahdag, Autograph Collection Qusar
Qusar Park Chalet, Shahdag, Autograph Collection Hotel
Park Chalet, Shahdag, Autograph Collection Qusar
Park Chalet Shahdag Autograph Collection Hotel
Park Chalet Shahdag Autograph Collection
Hotel Park Chalet, Shahdag, Autograph Collection
Park Chalet, Shahdag, Autograph Collection Hotel
Park Chalet, Shahdag, Autograph Collection Qusar
Park Chalet, Shahdag, Autograph Collection Hotel Qusar

Frequently asked questions

What is the cancellation policy at Park Chalet, Shahdag, Autograph Collection?

Park Chalet, Shahdag, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Park Chalet, Shahdag, Autograph Collection?

Yep, Park Chalet, Shahdag, Autograph Collection has a free self car park.

Is there a spa on site at Park Chalet, Shahdag, Autograph Collection?

Yep, The Club is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Park Chalet, Shahdag, Autograph Collection have a pool?

Park Chalet, Shahdag, Autograph Collection has an outdoor pool and an indoor pool.

What luxury perks are available at Park Chalet, Shahdag, Autograph Collection?

Park Chalet, Shahdag, Autograph Collection features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with 24-hour room service and espresso makers.

What makes Park Chalet, Shahdag, Autograph Collection a romantic place to stay?

1 hot tub and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Park Chalet, Shahdag, Autograph Collection.

Is Park Chalet, Shahdag, Autograph Collection family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Park Chalet, Shahdag, Autograph Collection is a hit with families.

Does Park Chalet, Shahdag, Autograph Collection serve breakfast?

Yeah, buffet breakfast is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Park Chalet, Shahdag, Autograph Collection?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Park Chalet, Shahdag, Autograph Collection?

Yep, you can grab a meal at Park Chalet, Shahdag, Autograph Collection's onsite restaurant that serves barbecue.The dining venue is closed seasonally each year from March 15 until December 1.

What time are check-in & check-out at Park Chalet, Shahdag, Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Park Chalet, Shahdag, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 4 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Everything was wonderful! The hotel was beautiful and clean. We really enjoyed the amenities, like the gym, pool, and sauna. It was so nice having everything in one location too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ayah

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful gorgeous room,, amazing view,, new year’s eve was very beautiful and special.. Very grateful for the lovely receptionist lady who helped us yesterday with checking in.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anjali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Stay was amazing, beautiful location and delicious food. Will definitely come back again. 😀
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Samip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed!!!!

Stay was amazing. Really enjoyed!!! Only regret was that if the had some vegetarian options on the menu and even not much vegetarian options for breakfast buffet. Other wise stay was fantastic.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Stephan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel bar on7th floor is smoking area. In evenings it is unbearably smoky in there.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Gulnara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Hotel has great staff! When booking the room I indicated 3 people (2 adults and 6 yo kid). I paid for the kid as well, thinking that this would be payment for all extras in relation to the kid, but turned out that this was just breakfast and in general the room with king size wouldn’t fit 3 people! The staff was kind enough to resolve issue immediately, offering the room with 2 queen size beds, which is same cost. In general, nice hotel, nice breakfast.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but some things could improve.....

Nice hotel with nice rooms and very clean. However, a few comments. 1. The breakfast area is almost too small when the hotel is full, we were lucky to get a table and it was a bit chaotic. 2. The rooms are like saunas even with the heating turned off, we couldn't open the window because we were with a small baby. 3. You should really consider providing a late check out as standard on a weekend, people are there to ski and it is a real pain in the backside having to check out when you want to ski. It would be great if you could check out at 4pm after finishing skiing.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Iain

Liked: Property conditions & facilities, room comfort

Skiing Trip

Stay was very nice as always. Only thing the hotel needs to do is allow the room temperature control to drop below 25 deg C. Room was too warm to sleep in.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Rauf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Лучший отель

Очень хороший отель. Отдохнули просто замечательно!
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Namig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Just go and see yourself, you wont regret
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Hashim

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Nicht Sauber!

Der Zustand des Hotels und Designg ist wirklich gut! Nir leider Service und Sauberkeit hats uns getäuscht.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

REHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Khadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfull day

Great to see the snow
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Everything was fine. Comfortable beds, large bathroom, decent breakfast, easy check-in. We did have a slight issue with them charging us for 3 children for breakfast instead of two and it took a bit to get it sorted. But all was well in the end.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Only downside was size and tap in sink - too small and tap point directly out. We also had toilet seat that was cracked and glued rather than replaced
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much Kamilla (reseption). Very positively, great job
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from my room and restaurant was mind blowing. everything at this place was amazing . i loved the snow shower .
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and has spacious room. We went there several weekends with our kids. The staff is helpful, kind and friendly. The location is perfect for weekend skiing. Compared to Europe the slopes are mostly empty and in good condition. I see some improvement potential in preventing kitchen odeur on the floors, the sometimes slow breakfast coffee delivery and a faster checking for returning guest. Overall we are really pleased with the hotel and the service.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Tagir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Поездка на Горнолыжку

Впечатления от отеля как всегда приятные, останавливаюсь не в первый раз и отель держит марку, обслуживание на высоте
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Vladimír

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Chalet - skvělé ubytování u sjezdovek.

Do Šahdagu jsme přijeli lyžovat a tak pro nás byl pobyt v Park Chalet ideálním řešením. Problém vznikl v rezervaci hotelu, kdy nám byla rezervace udělána na termín o týden pozdější než byla naplánována naše cesta a tato rezervace se nedala změnit ani zrušit a proto jsme museli pobyt zaplatit podruhé a dráže.
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Ridiculous policy

There is indescribable policy in the hotel. We went there together with 3 family ,each family 2 adults 2 kids ( almost the same age).In spite of hotels.com gave option to choose children as well while booking the room hotel didn't provide extra bed for kids.Reception requested extra pay for this.Only 1 family was lucky they had extra bed at room without any payment.Another suprise we meet at breakfast .1 family from us only 2 person allowed to have breakfast.No one can explain in the hotel what is going on and what a ridiculous policy that they have.Could not get chance to meet manager to get explanation.Reseption had excuse that he is in the long meeting)...So,someone who is planing to have trip there be ready to meet this stupid cases.You payment won't be what you paid online,as other hotels.Here is working magic rules which i guess depend on decision maker's mood)).Except this situation hotel in general is ok,hotel staff are freindly,polite.Breakfast is perfect.Room was clean only problem is temperature in the room can not be adjusted.Controller is not reacting and only way to get temperature drop swich off the system.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom is very big, personal is very helpful. The only problem is there is no medicine you can get in the hotel, if you catch cold ot have headache you must take it with you
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Park Chalet.

Nice room with a view, good breakfast, good room service, good internet.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Vugar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room size

Enjoyed trip only disappointment was with room provided. I have booked for 4 people 2 adults and 2 kids, bit provided room was with one queen bed which is ridiculous for 4 people, except that everything were good
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Tania

Liked: Cleanliness

Not enough sleeping places were free provided

The property is good looking and pretty clean . A staff is polite but not competent or flexible to resolve problems if you’ll have any. Hotel’s policy is aimed to make you extra payments (like extra bed ).
Stayed 3 nights in Dec 2018