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Termas de Papallacta

3.5 star property
Resort in Papallacta with 3 restaurants and full-service spa

Photo gallery for Termas de Papallacta

Outdoor pool
Reception
2 bedrooms, free WiFi, bed sheets
Lobby sitting area
Deluxe Room, 1 King Bed, Hot Tub, Pool View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Free WiFi
The current price is AU$234
17 June - 18 June

Explore the area

Map
km. 65 via Quito - Baeza, Papallacta, Napo
  • Termas de Papallacta
    ‪3 min walk‬
  • Papallacta Church
    ‪3 min drive‬
  • Papallacta Lake
    ‪5 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room

2 bedrooms, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
2 bedrooms
Private bathroom
Shower/bath combination
Heated floors
Daily housekeeping
Desk
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Highlights

Heating
2 bedrooms
Private bathroom
Shower/bath combination
Daily housekeeping
Heated floors
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

2 bedrooms, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cots/infant beds
2 bedrooms
Private bathroom
Shower/bath combination
Heated floors
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

Highlights

Fireplace
Heating
Free cots/infant beds
2 bedrooms
Private bathroom
Shower/bath combination
Heated floors
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub, Pool View

2 bedrooms, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub, Pool View

Highlights

Private indoor hot tub
Heating
2 bedrooms
Private bathroom
Shower/bath combination
Daily housekeeping
Heated floors
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Bungalow

Bungalow

Highlights

Heating
Free cots/infant beds
Heating
2 bedrooms
Private bathroom
Hairdryer
2 bathrooms
Daily housekeeping
  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

About the area

Papallacta

At Termas de Papallacta you'll be in the region of Foch Square and Cotopaxi National Park. Highlights at this resort include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and hydrotherapy. At the resort's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 3.5-property class Papallacta resort, you'll be 0.2 km (0.1 mi) from Termas de Papallacta and 3.6 km (2.2 mi) from Cayambe Coca Ecological Reserve.
View more Resorts in PapallactaOpens in a new window

What's nearby

  • Termas de Papallacta - 3 min walk - 0.3 km
  • Papallacta Church - 3 min drive - 2.3 km
  • Papallacta Lake - 5 min drive - 4.9 km
  • Loreto Lake - 13 min drive - 6.4 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 56 min drive

Restaurants

  • ‪Sunfo Restaurante - ‬2 min walk
  • ‪Cafeteria papallacta - ‬2 min walk
  • ‪Restaurante Don Wilson - ‬19 min walk
  • ‪el descanso de nahomy - ‬2 min walk
  • ‪Restaurante El Arriero - ‬9 min walk

About this property

Termas de Papallacta

Resort in Papallacta with 3 restaurants and full-service spa
Termas de Papallacta offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Termas de Papallacta also features a garden, laundry facilities, and a front desk safe. Self parking is free.

This 3.5-star Papallacta resort is smoke free.

  • 56 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Full breakfast (free)
  • Conference centre
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Termas de Papallacta offers 56 accommodations. This Papallacta resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heated floor
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Termas Papallacta Hotel
Termas Papallacta
Termas De Papallacta Hotel Quito
Termas De Papallacta Quito
Termas Papallacta Resort
Termas De Papallacta Quito
Termas De Papallacta Spa R
Termas de Papallacta Resort
Termas de Papallacta Papallacta
Termas de Papallacta Resort Papallacta

Frequently asked questions

What is the cancellation policy at Termas de Papallacta?

Termas de Papallacta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Termas de Papallacta?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Termas de Papallacta on 17 June 2025 start from AU$234.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Termas de Papallacta?

Yep, Termas de Papallacta has a free self car park.

Is there a spa on site at Termas de Papallacta?

Yep, there is an onsite spa at Termas de Papallacta. You'll enjoy heaps of services like body scrubs and facials.

Does Termas de Papallacta have a pool?

Termas de Papallacta has an outdoor pool.

What luxury perks are available at Termas de Papallacta?

Termas de Papallacta features a full-service spa, an outdoor pool and 3 restaurants.

Does Termas de Papallacta serve breakfast?

Sure does, free full brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Termas de Papallacta?

No, Termas de Papallacta does not offer an airport shuttle service.

Is there a bar or restaurant at Termas de Papallacta?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Termas de Papallacta?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Termas de Papallacta?

No, only service animals are allowed.

Termas de Papallacta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 287 out of 345 reviews
Rating 8 - Good. 48 out of 345 reviews
Rating 6 - Okay. 6 out of 345 reviews
Rating 4 - Poor. 4 out of 345 reviews
Rating 2 - Terrible. 0 out of 345 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Digna

Liked: Cleanliness, staff & service, property conditions & facilities
Great Holiday in a sanctuary.All perfect and quiet. Friendly staff and beautiful cottages. Thank you. Wil get back!
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and the best way to relax in Ecuador!

I extended my stay in Ecuador just to stay her 2 evenings. So happy I did! Soaking in the hot springs outside of the room at 3am was divine. I had 3 spa treatments and they were all top! The main volcanic hot springs are super cool and the spa springs are also sweet. Love the jets to massage your back. Definitely a worthwhile visit and will recommend to my friends and hope to be back on day. … cannot fail to mention the Service and Staff are exceptional.
Steps from Room 25
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little slice of paradise!

We had been to Papallacta a few years ago, but just for the day to the big pools. I loved staying in the cabana with our family because steps away from your door, you had private thermal pools and they were awesome. My husband and nephew went on a walk on the trail by the hotel and their pictures were beautiful. The restaurant also had good food. The staff was great. The whole experience was a little slice of paradise!
Stayed 1 night in Feb 2025

10/10 Excellent

LaTanya, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected!
Stayed 1 night in Feb 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magic Place!

Beautiful place in the highlands! The thermal pools are the highlight and the flora and fauna along with the majestic mountains are the backdrop. Loved the onsite restaurant, especially the sea bass in coconut sauce. The spa offers quality massages and wraps at very affordable prices. This is a magical place and I’ll definitely return!
Stayed 2 nights in Jan 2025

10/10 Excellent

JOEL, houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar increible de paz y coneccion con la naturaleza, el Spa super bueno
Stayed 1 night in Jan 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very restful stay

Very peaceful. Security presence was a plus. Awesome hot pool right in front of our unit. Breakfast buffet was really good! Good service everyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second trip to Papallacta and it was worth a return trip. Staff were friendly and helpful. From remembering the lactose intolerant person in our group (bringing a small pitcher of hot chocolate made with almond milk twice) to remembering the kids’ names to helping our teen when he was locked out of our room, Orlando was perfection. Be sure to relax with a massage after taking a hike in the stunning mountains.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The accommodation was unique and extremely comfortable. Everything from the bed to the showers to the heated floors made our stay very enjoyable. Being able to sit in the hot springs at night was amazing. The food was excellent too. We will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, especially the island trail. Wonderful hot pools for each cabin. a real treat.
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place for peace and relaxation! Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort with a delicious restaurant and amazing spa!
Stayed 2 nights in Nov 2024

6/10 Okay

Andres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My fiancé and I are frequent guests to this property. The hot springs are amazing, nevertheless they can do a lot better in the following: 1) Pre check in client service is pretty horrible as the they never pay attention to any requests. It was our 4th anniversary celebration and I’ve asked for a flower decoration for our room and got no response whatsoever. I messaged and called the property several times with no response. 2) Bathroom amenities are poor. Hand soap, shampoo and related are probably not even 2 star hotel level. This property is supposed to be a luxury resort. 3) On this last stay, I forgot my headset in our suite after checkout. When calling to recover my headset, once again they never responded my messages or calls. After several attempts, I finally got a hold of them through their LAN line. Their restaurant staff is great and I hope they continue to improve as this property has amazing potential.
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have the most amazing time in the thermal pools. Had so many to choose from and was so relaxing and beautiful surroundings. Rooms were beautiful and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

SUSAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Paradise

Termas de Papallacta hotel is the best I ever been. The hotel consist 53 cabanas with 22 pools technically as you step out of your cabana there is a hot spring pool. They have a huge amazing Spa, indoor Pool with waterfalls, massage rooms. Three Restaurants that offer delicious meals, great variety. The buffet breakfast is everything you can desire for. The only negative I can say is the hard rock thick pillows, inpossible to sleep on. I requested a softer pillow and they delivered it to my room. Service is top notch, though not everyone speaks enough English, but I won't complain about that.
Stayed 1 night in Nov 2024

8/10 Good

Paulina

Stayed 1 night in Oct 2024

10/10 Excellent

WINRICH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful place and restaurant had delicious food. Beautiful flowers everywhere and lots of hummingbirds. Great spa also.
Stayed 1 night in Oct 2024

10/10 Excellent

Agathonicky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical place. Places beautifully in the mountains. So many pools. Stayed in a cabin, heated floors, jacuzzi tub, and springs right outside available 24/7 made it perfect. Dinner was delicious at the restaurant. Excellent service and we’re able to accommodate allergies. Will be back here one day !!
Stayed 1 night in Oct 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top notch.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This thermal hot springs and spa resort was beautiful and not far from Quito. It is an all inclusive spa resort up in the Andes Mountains with full on staff in the restaurant and spa services to meet all your leisure needs. Everything was well maintained around the grounds and they where very environmentally contiguous. Although it is beautiful country, serene and relaxing this place is at 13,000 ' elevation. Don't be in a hurry to walk anywhere, you are going to breath hard unless your a local
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel, miami

Stayed 1 night in Sep 2024