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Hotel Heikenberg

3.5 star property
Ski hotel with full-service spa and ski-in/ski-out access

Photo gallery for Hotel Heikenberg

Exterior
Exterior
Steam room, body treatments, hydrotherapy, aromatherapy
Breakfast, lunch, dinner served; German cuisine, garden views
Indoor pool, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Parking available
  • Spa
  • Housekeeping
  • Pool
The current price is AU$181
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Heikenbergstrasse 19-21, Bad Lauterberg, NI, 37431
  • Place, Harz National Park
    â€Ș13 min drive‬
  • Place, Unicorn Cave Prehistoric Burial Site
    â€Ș13 min drive‬
  • Place, Wurmberg
    â€Ș21 min drive‬

Room options

View all photos for Standard Single Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Cable/satellite channels
Laptop workspace
Daily housekeeping
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Cable/satellite channels
Laptop workspace
Daily housekeeping
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Economy Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Cable/satellite channels
Laptop workspace
Daily housekeeping
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Cable/satellite channels
Laptop workspace
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Cable/satellite channels
Laptop workspace
Daily housekeeping
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Cable/satellite channels
Laptop workspace
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the area

Bad Lauterberg

At Hotel Heikenberg, you'll be 13.4 km (8.3 mi) from Harz National Park. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the steam room. Along with ski-in ski-out access, this hotel offers on-site ski storage. 6458 square feet (600 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .In proximity to this 3.5-property class Bad Lauterberg hotel you'll find Brocken.

What's nearby

  • Harz National Park - 13 min drive - 13.9 km
  • Unicorn Cave Prehistoric Burial Site - 13 min drive - 6.1 km
  • Walkenried Abbey - 17 min drive - 18.7 km
  • Wurmberg - 21 min drive - 22.0 km
  • Wurmberg Gondola - 23 min drive - 23.4 km

Getting around

  • Bad Lauterberg im Harz Barbis Station - 5 min drive
  • Hannover (HAJ) - 83 min drive

Restaurants

  • â€ȘVital Resort MĂŒhl - ‬18 min walk
  • â€ȘLindenhof Hotel Restaurant CafĂš Bierstube - ‬13 min drive
  • â€ȘFannys Harzer Schnitzelhaus & WaffelbĂ€ckerei - ‬13 min drive
  • â€ȘKaffeerösterei & Chocolaterie Schnibbe - ‬17 min walk
  • â€ȘCafĂ© Mangold - ‬16 min walk

About this property

Hotel Heikenberg

Ski hotel with full-service spa and ski-in/ski-out access
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge).

Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage, a sauna and a fitness centre. You'll have access to the health club at a partner property. Parking is available for a fee.

This 3.5-star Bad Lauterberg hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 1964
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Hotel Heikenberg offers 85 accommodations with free toiletries and blackout curtains. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Uncovered parking on site (EUR 5 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21.90 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (6,458 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per day.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 0.70 per night for guests aged 14-17 years old. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.90 per person
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Uncovered self-parking fee: EUR 5.00 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted. 

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Kneipp-Bund-Hotel Heikenberg
Kneipp-Bund-Hotel Heikenberg Bad Lauterberg
Kneipp-Bund-Hotel Heikenberg Hotel
Kneipp-Bund-Hotel Heikenberg Hotel Bad Lauterberg
Kneipp Bund Hotel Heikenberg
Hotel Heikenberg Hotel
Kneipp Bund Hotel Heikenberg
Hotel Heikenberg Bad Lauterberg
Hotel Heikenberg Hotel Bad Lauterberg

Frequently asked questions

Is parking available at Hotel Heikenberg?

Yep, Hotel Heikenberg has an uncovered self car park for EUR 5.00 per day.

How much does it cost to stay at Hotel Heikenberg?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Heikenberg on 2 Nov 2025 start from AU$172.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Heikenberg?

Yep, there is an onsite spa at Hotel Heikenberg. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Hotel Heikenberg have a pool?

Hotel Heikenberg has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Heikenberg serve breakfast?

You bet, buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Heikenberg?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Heikenberg?

Yep, you can grab a meal at Hotel Heikenberg's onsite restaurant that serves German cuisine.

What time are check-in & check-out at Hotel Heikenberg?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Heikenberg?

Dogs are welcome at Hotel Heikenberg, with food and water bowls on offer.

Reviews

Hotel Heikenberg Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 20 out of 71 reviews
Rating 8 - Good. 29 out of 71 reviews
Rating 6 - Okay. 19 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

Reviews

10/10 Excellent

Garry

Stayed 1 night in Apr 2025

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and love to details

Great hotel with beautiful views from privat balconies and breakfast restaurant on top floor.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel With View Over Bad Lauterberg

I enjoyed my two night stay at this hotel. Single rooms in many hotels are often cramped afterthoughts, but I was pleased with mine at this one. It had a window wall with balcony looking at a nice view, a comfortable sitting area with a full size couch and a comfortable bed. The room was excellent value. Breakfast was inexpensive but very limited in choice. The restaurant's evening buffet and alacarte menu are also very limited, so I think it better to try a restaurant in town for supper. The staff was friendly, parking is easy and the extra charge for my dog was very reasonable. There is a five Euro charge for a bathrobe if you want one to lounge by the pool.There are several interesting hiking trails nearby, especially the one beginning from the unicorn cave (Einhornhöhle) to the castle ruin, Sharzfels, where there is a pleasant cafe with a great view.
Stayed 2 nights in Dec 2019

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good staff Irritating WiFi, had to keep logging on.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

such a bad place

the staff was horrible and the room was unclean. i travel alot and put up with alot. This was a bad expereince all around

10/10 Excellent

Doug, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for exploring the Hartz region

Great value, good food and lovely rooms. I was with 4 friends on a motorcycling trip and we all enjoyed our stay. The town centre is a 15 minute walk with plenty of shops and restaurants and the region is also good for walking and cycling. The hotel gas many activities throughout the day from walking trips to excercise classes, massages and a nice pool.

8/10 Good

mo, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reminded me of the movie "Coccoon"

More spa than hotel, I was by far, at age 57, the youngest person at dinner. Place had a hint of nursing home odor. But room was clean and spacious. Wifi was cumbersome and spotty. Was fine for me for one night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice people

This hotel in the Harz is part of the Kneip movement- some old organization with specific health convictions. So many (older) 'converts' there and heaps of therapies and massages available. But the atmosphere is very pleasant, the hotel staff all very, very kind (we did not meet one who seemed to have had a bad night!). The food is plain but well cooked. The hotel is situated just outside the village; a shuttle bus is running to the center from time to time. Overall: a nice place!

6/10 Okay

Torsten

Travelled with family
Disliked: Amenities
GrundsĂ€tzlich macht das Hotel von außen einen guten Eindruck, die Dame am Empfang war sehr freundlich und hilfsbereit, das möchte ich hier unterstreichen. Allerdings wirkte das Zimmer doch sehr in die Jahre gekommen. GeschmĂ€cker sind verschieden, daher möchte ich den Stil nicht in Frage stellen, allerdings war das Bett wirklich extrem durchgelegen, in Kombination mit den sehr dĂŒnnen Kissen fĂŒhrte das zu keinem guten Schlaf, und erheblichen Problemen am nĂ€chsten Tag. - OberflĂ€chlich war das Zimmer sauber, aber beim zweiten Blick wirkte das anders. Es ist kein Problem eine Badewannen-Duschkombi zu haben, allerdings sollte dann zumindest irgendeine Form von Matte o.Ă€. vorhanden sein, da es sonst wirklich sehr rutschig ist in der Wanne (stehend). Restaurant und Spa-Angebot kann ich nicht beurteilen. Die Lage ist in Ordnung, es gibt zwei eigene ParkplĂ€tze, die dortige Anzahl ist aber extrem beschrĂ€nkt und fĂŒr ein Hotel dieser GrĂ¶ĂŸe nicht annĂ€hernd ausreichend.
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Stayed 6 nights in Jun 2025

10/10 Excellent

Torsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Einfach aber gut

Nicht modern aber gemĂŒtlich. Top Preis-Leistung. Einfach gehalten, aber alles da was man braucht. Perfekt fĂŒr 2-4 Tage. Sehr freundliches und hilfsbereites Personal.
Stayed 2 nights in Apr 2025

6/10 Okay

Claudia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Leider sehen die Bilder im Internet sehr viel moderner und schöner aus. In der Wirklichkeit ist das Hotel nicht so mordern eingerichtet, es ist okay, aber nichts besonderes. Das Sauber machen wurde leider auch nicht so gut umgesetzt. Keine LĂŒftung oder Fenster im Bad. Balkon marode.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kenan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragend und super Ausstattung, jederzeit gerne wieder
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabian

Stayed 1 night in Dec 2024

8/10 Good

Binke

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hundezimmer mit den Haaren vom VorgĂ€ngerhund auf dem Teppich- wofĂŒr zahlt man extra fĂŒr einen Hund? FrischkĂ€se am Buffet hatte MHD schon 8 Wochen ĂŒberschritten- Personal sehr freundlich- ruhige Dachterrasse - fĂŒr den Preis noch ok
Stayed 1 night in Aug 2024

6/10 Okay

Svend Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Siegmund

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles okay, außer das Einzelzimmer war ohne Balkon, obwohl es mit Balkon in Nebensaison welche gab.
Stayed 3 nights in Mar 2024

8/10 Good

Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hygge

Fint og hyggeligt.
Stayed 1 night in Jul 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragend ist die Freundlichkeit des Personals, ob an der Reception oder beim FrĂŒhstĂŒcksbuffet, das fiel mir gleich auf. Zimmer sauber und freundlich eingerichtet. Sehr ruhig,
Stayed 1 night in Feb 2023

4/10 Poor

Ines

Disliked: Property conditions & facilities, room comfort

Kalt und alt....

Es war wirklich alt......und vorallem Kalt im Wellnessbereich und der Pool.FrĂŒhstĂŒck ĂŒberteuert. Massage war nicht proffessionell eher ein eincremen,fĂŒr 110€ wirklich Ă€rgerlich... Anpreisen auf der Internetseite,realitĂ€tsfern.... Einsam als Alleinreisender...keinerlei Angebote...eher ĂŒ 85 Jahre....schade,hĂ€tte mein Geld gern anders investiert.... WĂŒrde doch gern auf Kullanz eine RĂŒckerstattung / EntschĂ€digung beantragen....
Stayed 4 nights in Dec 2022

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr ruhig und sehr schön

Super freundlich Top Anlage und sehr ruhig. Komme jederzeit gern wieder
Stayed 2 nights in Oct 2022

8/10 Good

Thomas

Stayed 2 nights in Feb 2022

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
ZimmergrĂ¶ĂŸe etwas klein. Ansonsten war aber alles in Ordnung.
Stayed 1 night in Jul 2020