See all properties
Save

Hotel Helenenburg

3.0 star property
Ski-in/ski-out hotel with a restaurant

Choose dates to view prices

Hotel Helenenburg

Photo gallery for Hotel Helenenburg

Mountain view
Property amenity
Property grounds
Standard Double Room, Balcony, View
Dining

Overview of Hotel Helenenburg

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
Kötschachtaler Str 18, Bad Gastein, Salzburg, 5640
  • Popular LocationGastein Vapor Bath7 min walk
  • Popular LocationBad Gastein Waterfall9 min walk
  • Popular LocationFelsentherme Spa16 min walk
  • AirportSalzburg (SZG-W.A. Mozart)83 min drive

Room options

View all photos for Standard Double Room, Balcony, View

Standard Double Room, Balcony, View

Standard Double Room, Balcony, View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Satellite channels
In-room safe
  • 20 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Balcony, View

Standard Single Room, Balcony, View

Standard Single Room, Balcony, View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Satellite channels
In-room safe
  • 12 sq m
  • Valley view
  • Sleeps 1
  • 1 Single Bed

About the area

Bad Gastein

Hotel Helenenburg places you steps from Gastein Ski Resort and within a short 5-minute stroll of Graukogel Cable Car. Highlights at this ski hotel include a golf course, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this hotel offers on-site ski storage. Additionally, you'll find free WiFi in public areas, a 24-hour gym and a sauna. Buffet breakfast is available. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Bad Gastein hotel include Gastein Vapor Bath and Bad Gastein Waterfall.

What's nearby

  • Gastein Vapor Bath - 7 min walk
  • Bad Gastein Waterfall - 9 min walk
  • Felsentherme Spa - 16 min walk
  • Stubnerkogel Cable Car - 18 min walk
  • Stubnerkogel Mountain - 9 min drive

Getting around

  • Bad Gastein Station - 15 min walk

Restaurants

  • Wasserfall Bad Gastein - 9 min walk
  • Orania Stüberl - 14 min walk
  • Hexenhäusl - 16 min walk
  • Pizzeria Angelo - 12 min walk
  • Sisi Kaffeehaus - 10 min walk

About this property

Hotel Helenenburg

Ski-in/ski-out hotel with a restaurant
Visit for the area's skiing and snow in the winter, and then return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy use of the hotel's facilities such as a 24-hour fitness centre and a sauna. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

This 3-star Bad Gastein hotel is smoke free.

  • 40 guestrooms or units
  • Conference rooms
  • Supervised kids' activities (surcharge)
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Helenenburg offers 40 accommodations with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include baths or showers. This Bad Gastein hotel provides complimentary wireless Internet access.

Languages

German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf course
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 10 per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.10 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Helenenburg Bad Gastein
Hotel Helenenburg
Helenenburg Bad Gastein
Helenenburg
Hotel Helenenburg Hotel
Hotel Helenenburg Bad Gastein
Hotel Helenenburg Hotel Bad Gastein

Frequently asked questions

What is the cancellation policy at Hotel Helenenburg?

Hotel Helenenburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Helenenburg?

Yep, Hotel Helenenburg has a free self car park.

Is there a spa on site at Hotel Helenenburg?

No, there is no spa at this property. Felsentherme Spa is a short 16-minute walk away.

What makes Hotel Helenenburg a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Helenenburg.

Does Hotel Helenenburg serve breakfast?

Yeah, buffet breakfast is offered at Hotel Helenenburg.

Is there a free airport shuttle available at Hotel Helenenburg?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Helenenburg?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Helenenburg?

Check-in begins at 3 PM. Check-out time is 10 AM.

Hotel Helenenburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 39 reviews" "
Rating 8 - Good. 22 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Davor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

vivi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
We enjoyed staying in this quiet hotel with wonderful views and hospitable staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place with a beyond wonderful staff. They even include a city pass with your room that gets you discounts throughout the area. The complimentary breakfast is delicious and offers a wide variety. Absolutely wonderful and for a great cost

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful gem
It was fabulous! The customer service from the front desk clerk and the restaurant staff was personal, friendly and professional. It was a very welcoming hotel with very spacious rooms and balconies. The three course dinner was cheap and delicious! We were not able to stay for breakfast on the morning we checked out so the staff prepared lunch kits for each of us for the next day.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Breakfast could start at 7'o clock instead of 7:30. Pillow was too thin for me. Otherwise good value for money.
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
Der Ausblick vom Hotel über das Gasteinertal ist spektakular, das Hotel ist leider jedoch in die Jahre gekommen. Die Ausstattung der Zimmer doch schon recht überholt, die Betten hingegen waren bequem. Enttäuschend war, dass die Handtücher nicht ausgetauscht wurden, obwohl wir sie auf den Boden gelegt hatten. Sie wurden einfach wieder aufgehängt. Wir wussten dann nicht mal mehr, wer welches Handtuch benutzt hatte. Das Frühstück war grundsätzlich ok, aber auch nicht herausragend. Das Personal an der Rezeption recht mürrisch, von Freundlichkeit oder Herzlichkeit war nichts zu bemerken. Die Gastein-Karte wurde uns erst auf Anfrage ausgeteilt, wir hätten damit die Therme, den Bus und die Liftkarten billiger bekommen.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles hat uns gefallen, bis auf das Bett/die Matratze - diese war steinhart, so dass wir kaum geschlafen haben.
Stayed 2 nights in Jan 2020

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otrolig utsikt
Fantastisk utsikt!! Enkelt inrett men fräscht rum. God frukost med mycket att välja på.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2019

8/10 Good

Jesus

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019