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D LUXURY HOTEL BAKALAR

Property class: 2

Photo gallery for D LUXURY HOTEL BAKALAR

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Avenida 3, 619, Bacalar, QROO, 77930
  • Place, Fort of San Felipe
    ‪1 min walk‬
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪7 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Basic Triple Room

Premium bedding, down duvets, soundproofing, free WiFi

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

About the area

Bacalar

D LUXURY HOTEL BAKALAR places you steps from Lake Bacalar and within a 10-minute stroll of Laguna Bacalar Ecological Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find laundry facilities and tour/ticket assistance. .Sights within a 15-minute walk of this Bacalar Centro hotel include Fort of San Felipe and Zócalo.

What's nearby

  • Fort of San Felipe - 1 min walk - 0.1 km
  • Lake Bacalar - 2 min walk - 0.2 km
  • Zócalo - 2 min walk - 0.2 km
  • Municipal Spa of Bacalar - 6 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 7 min walk - 0.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Navieros Bacalar - ‬4 min walk
  • ‪La Trattoria 46 - ‬2 min walk
  • ‪I Scream Bar - ‬3 min walk
  • ‪Mr. Taco - ‬3 min walk
  • ‪Pizzeria Bertilla - ‬3 min walk

About this property

D LUXURY HOTEL BAKALAR

As a guest of D LUXURY HOTEL BAKALAR, you'll find tour/ticket assistance, a garden, and laundry facilities. Public spaces have free WiFi.

This Bacalar hotel is smoke free.

  • 10 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Garden
  • No smoking on site
D LUXURY HOTEL BAKALAR offers 10 air-conditioned accommodations, with complimentary bottles of water. Beds feature down duvets and premium bedding. 53-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Gym
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4.5 out of 5, Wonderful, 20 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Private bathroom

Entertainment

  • 53-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for MXN 150 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

Property is also known as

D LUXURY HOTEL BAKALAR Hotel
D LUXURY HOTEL BAKALAR bacalar
D LUXURY HOTEL BAKALAR Hotel bacalar

Frequently asked questions

What is the cancellation policy at D LUXURY HOTEL BAKALAR?

D LUXURY HOTEL BAKALAR offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at D LUXURY HOTEL BAKALAR?

No, there is no spa at this property. Municipal Spa of Bacalar is a short 7-minute walk away.

Is there a free airport shuttle available at D LUXURY HOTEL BAKALAR?

No, D LUXURY HOTEL BAKALAR does not offer an airport shuttle service.

What time are check-in & check-out at D LUXURY HOTEL BAKALAR?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at D LUXURY HOTEL BAKALAR?

No, pets are not allowed.

D LUXURY HOTEL BAKALAR Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 52 reviews
Rating 8 - Good. 12 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alfredo

I liked the fact that is centrally located, very clean and the staff was extremely attentive…good place to stay
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and people. Only improvement would be to have a mini-refrigerator in the room.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city center
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Dulce Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the syaff is very good
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

HO

Liked: Cleanliness, staff & service
Great location and friendly staffs. I have to use the Google Translator bcause I don't speak Spanish and they don't speak English. -:)
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
2 blocks for main square. Simple room but very clean
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Emiliana

Google maps takes you to the wrong place. It’s just a basic place.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Judy

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was excellent. It's right on the edge of the town center so it's very walkable around there. The room was very clean.. The rooms and hotel are very basic. Only one old couch in the lobby. The room had one little table. The is a shared refrigerator is on the roof of the hotel.. The staff is great, very warm and welcoming
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Paradis

Bacalar is just a big wow. The service at the Hotel was very friendly and helpfull. The hotel looks like it was renovated but it's missing a little fridge in the room, place to relax (no pool, no relaxing area with chairs and table) so it's impossible to relax at the hotel. Hotel was closed to almost everything.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Disliked: Amenities
Rough and ready, basic charm. Clean, with kind bed, bathrooms a bit rough. But we only needed a bed for 2 nights to enjoy the beautiful Bakalar! The service was absolutely 💯 Price reflexes the expectation so as llong as your low maintenance this property will suite you 😉 Walking dista ce to the little town and all the activity providers. You must do a pontoon tour of the Seven Colours
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
A Minus. Tiny bathroom. Narrow stairway with no handrail. I'm 68, I use them.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property was close to the lagoon, if you want to go in the water you need to pay a resort to enter. I liked that is was close to the center of town which you had to go to for meals. The town is very small. I liked that it was quite. There is street parking only. The young people running the place are very nice. There is no pool. I didnt like that the front doors were locked with a chain and we could not leave until someone arrived in the morning.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Holly

Disliked: Cleanliness, property conditions & facilities

A stench of mould and mildew

Unfortunately our room smelled very very strongly of mould and mildew. We had to go and buy air freshner it was that bad. When we moved to our next hotel we could still smell it in all our clothing and luggage. There is no ventilation at all from the bathroom - It is completely internal with no extractor. Bed was comfy and location is good.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and location

For the price (55 usd in 2024) this was excellent value. Excellent location and very clean. The sheets appeared stained with some kind of oil- but they were clean. I complained thinking they were dirty, and staff went above and beyond. I was invited to look at the available rooms and pick a new room. Floors and bathroom were all impeccably clean. I was just being demanding. I speak Spanish so had no problem with the kind staff but I think some do not speak English. Rooftop is not finished yet but when it is, they will have an amazing view of the lake.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var absolut det bästa hotellet jag besökt, och det är många.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Dulce

Liked: Cleanliness, property conditions & facilities
Muy buena opción
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

LAURA

Liked: Property conditions & facilities
ME GUSTA
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y precio justo por el servicio ofrecido
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Josue

Liked: Staff & service
Disliked: Cleanliness
Lo mejor de esta propiedad es su ubicación. Es increíble. El concepto del hotel es interesante pero la limpieza no es tan buena. Muchos se escudan por el hecho de que la tarifa es baja pero en la industria de la hotelería la limpieza debería ser el mejor servicio no importa que tarifa y que categoría tenga un hotel. Los muebles del baño se ven muy envejecidos y dañados, escaleras, areas públicas con mucho polvo debido al estilo del piso se nota mucho. Y la habitación fué trapeado con algo sucio que daba mal olor. No obstante, el servicio de los chicos de recepción siempre fué destacado y muy atentos a todo. Amo Bacalar, pero no hay obra pública, las calles sucias y con mucha basura, incluso fuera de este hotel. Los camiones que construyen el tren maya no son pretexto, cada quien debería ser responsable de barrera afuerita de su casa y sus negocios.
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Remi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sale, dégueulasse, mal propre rien de plus a dire sauf de pas coucher la
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Rosa

Liked: Cleanliness, staff & service
La ubicación es perfecta ya que se encuentra muy céntrico
Stayed 1 night in May 2024
Verified review

6/10 Okay

Eugenia

Disliked: Cleanliness, property conditions & facilities
A la habitación le hace falta un tocador, espejo, bote de basura, la limpieza del baño es mala, me entregaron la habitación con el baño con cabellos y hongos en las esquinas. El segundo día de estancia no realizaron la limpieza y cuando les dije la chica de la recepción se molesto, la subieron a hacer solo por encima, el baño lo dejaron sucio. Necesitan mejoras esos aspectos del hotel.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

OMAr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil ubicación, cerca del muelle
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Juanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de los trabajadores del hotel.
Stayed 4 nights in Jun 2024