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JW Marriott Hotel Hanoi

5.0 star property
Luxury hotel connected to the convention centre in Hanoi with 6 restaurants

Photo gallery for JW Marriott Hotel Hanoi

6 restaurants, breakfast, lunch, dinner served; French cuisine
6 restaurants, breakfast, lunch, dinner served; French cuisine
1 bedroom, minibar, in-room safe, desk
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Presidential Suite, 1 Bedroom, Non Smoking | Living room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Parking included
The current price is AU$322
includes taxes & fees
5 Dec - 6 Dec

Explore the area

View map
No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi
  • Place, Vietnam National Convention Center
    ‪6 min walk‬
  • Place, Keangnam Landmark Tower 72
    ‪12 min walk‬
  • Place, My Dinh National Stadium
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Living room

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (1 King Bed, Lake View)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 Double Bed, Non Smoking (1 King Bed, Lake View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living room

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Lake View

Executive Suite, 1 King Bed, Non Smoking, Lake View | Living room

Executive Suite, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 90 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking (2 Double Beds, Lake View)

Executive Room, 1 Double Bed, Non Smoking (2 Double Beds, Lake View)

Executive Room, 1 Double Bed, Non Smoking (2 Double Beds, Lake View)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lake View

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Double Room, 1 Double Bed, Non Smoking

Executive Double Room, 1 Double Bed, Non Smoking

Executive Double Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
LCD TV
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Living room

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 320 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Chairman Suite)

Executive Suite, 1 Bedroom, Non Smoking (Chairman Suite)

Executive Suite, 1 Bedroom, Non Smoking (Chairman Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 200 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, Balcony (1 King bed)

Executive Room, 1 Double Bed, Non Smoking, Balcony (1 King bed)

Executive Room, 1 Double Bed, Non Smoking, Balcony (1 King bed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking, Balcony (Lake View)

Executive Room, 2 Double Beds, Non Smoking, Balcony (Lake View)

Executive Room, 2 Double Beds, Non Smoking, Balcony (Lake View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Double Bed, Non Smoking, Balcony (1 King Bed, Lake View)

Executive Suite, 1 Double Bed, Non Smoking, Balcony (1 King Bed, Lake View) | Living room

Executive Suite, 1 Double Bed, Non Smoking, Balcony (1 King Bed, Lake View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Hanoi

JW Marriott Hotel Hanoi puts you in the heart of Hanoi, connected to the convention centre and within just a 10-minute stroll of National Exhibition Construction Center and Vietnam National Convention Center. Highlights at this luxury hotel include 6 restaurants, 2 coffee shops/cafes and an indoor swimming pool. .A day of pampering can include Thai massages and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, French Grill, serves French cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, Hot tub and sauna. 17 meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Nam Từ Liêm hotel include West Lake and Ho Chi Minh Mausoleum.

What's nearby

  • Vietnam National Convention Center - 6 min walk - 0.5 km
  • Keangnam Landmark Tower 72 - 12 min walk - 1.0 km
  • My Dinh National Stadium - 5 min drive - 3.4 km
  • Lotte Center Hanoi - 5 min drive - 4.8 km
  • Hoan Kiem Lake - 10 min drive - 8.8 km

Getting around

  • Ga Thuong Tin Station - 17 min drive
  • Ga Hà Đông Station - 25 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪The Lounge - ‬3 min walk
  • ‪JW Cafe - ‬3 min walk
  • ‪French Grill - ‬5 min walk
  • ‪Kumihimo - ‬3 min walk
  • ‪Stellar Steakhouse - ‬13 min walk

About this property

JW Marriott Hotel Hanoi

Luxury hotel connected to the convention centre in Hanoi with 6 restaurants
As a guest of JW Marriott Hotel Hanoi, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 17 meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury JW Marriott Hotel Hanoi. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Free self parking is available.

This 5-star Hanoi hotel is smoke free.

  • 450 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 coffee shops
  • Built in 2013
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
JW Marriott Hotel Hanoi offers 450 air-conditioned accommodations with iPod docking stations and minibars. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; VND 796,950 for adults and VND 398,475 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • French Grill
  • JW Café
  • Kumihimo
  • The Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1386000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 796950 for adults and from VND 398475 for children
  • Airport shuttle fee: VND 2494800 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2494800 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Hanoi?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hanoi on 5 Dec 2025 start from AU$322.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Hanoi?

Yep, JW Marriott Hotel Hanoi has a free self car park.

Is there a spa on site at JW Marriott Hotel Hanoi?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Thai massages.

Does JW Marriott Hotel Hanoi have a pool?

JW Marriott Hotel Hanoi has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi features an indoor pool, 1 hot tub and 6 restaurants. All guestrooms come with 24-hour room service and espresso makers.

What makes JW Marriott Hotel Hanoi a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Hotel Hanoi.

Is JW Marriott Hotel Hanoi family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Hanoi is a hit with families.

Does JW Marriott Hotel Hanoi serve breakfast?

You bet, buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at JW Marriott Hotel Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JW Marriott Hotel Hanoi?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Hanoi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Hanoi?

No, pets and service animals are not allowed.

JW Marriott Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 441 out of 559 reviews
Rating 8 - Good. 80 out of 559 reviews
Rating 6 - Okay. 18 out of 559 reviews
Rating 4 - Poor. 11 out of 559 reviews
Rating 2 - Terrible. 9 out of 559 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Milford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
Just amazing exp
Stayed 2 nights in Jul 2025

10/10 Excellent

Luon

Stayed 2 nights in Jun 2025

10/10 Excellent

Seoung A

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great luxurious place
Stayed 2 nights in May 2025

10/10 Excellent

KI HONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Celine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quietness being far from city center. Easy to take a grab to old quarter
Stayed 4 nights in Feb 2025

10/10 Excellent

Yongjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Vu

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jan 2025

10/10 Excellent

ABIGAIL ANH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
Stayed 2 nights in Jan 2025

10/10 Excellent

Archie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mai

Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and wellness centre and the staff make this the best hotel in Hanoi. Special shout out to Thao from the executive lounge , she was so helpful and kind.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, it looks good but I need to highlight 2 things here : a - executive lounge shortage or baby chair, on 31 Dec, only one available b - breakfast variety but one of the staff attitude needed to be correct, as I requested him to help me put the hot chicken feet herbs soup on my plate but first, he wanted me to take it myself but it was hot, therefore I am requesting him to put onto my plate, he did it unwillingly finally. (1/Jan/2025)
Stayed 1 night in Dec 2024

10/10 Excellent

Long

Stayed 1 night in Nov 2024

10/10 Excellent

Le Thi

Stayed 1 night in Dec 2024

10/10 Excellent

Ken, Wichita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Amrish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW Marriot Ha Noi

Excellent service, clean rooms and great restaurants!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was unlike anything we have ever experienced in any other JW Marriott properties. The staff is warm, knowledgeable and accommodating. Dining was exquisite. Buffett and Japanese cusine were memorable. Spa services including sauna, jacuzzi, steam rooms were comprehensive and tranquil. Location was a 30 minutes drive away from most Hanoi attractions. Live music and jazz club on site. Overall, it will be a worthwhile destination when in Vietnam for any traveler.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean-Marc, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Stunning!
Stayed 2 nights in Oct 2024

10/10 Excellent

Parichat

Stayed 2 nights in Sep 2024

10/10 Excellent

HYUNG, San Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facilities. Loved sauna and pool area
Stayed 1 night in Jul 2024