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Hilton Garden Inn Trivandrum

Photo gallery for Hilton Garden Inn Trivandrum

Exterior
Ballroom
Business centre
Suite, 1 Bedroom
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$88
includes taxes & fees
5 June - 6 June

Explore the area

View map
Punnen Road, Thiruvananthapuram, Kerala, 695 039
  • Place, Trivandrum Secretariat
    ‪3 min walk‬
  • Place, Mahatma Gandhi Road
    ‪3 min walk‬
  • Place, Shri Padmanabhaswamy Temple
    ‪8 min drive‬
  • Airport, Thiruvananthapuram (TRV-Trivandrum Intl.)
    ‪19 min drive‬

Room options

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Bathroom shower

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Suite, 1 Bedroom

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

King Room

  • Sleeps 3
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 3
  • Free Wi-Fi

2 Twin Beds Deluxe Room

  • Sleeps 3
  • Free Wi-Fi

2 Twin Beds Room

  • Sleeps 2
  • Free Wi-Fi

One-Bedroom King Suite

  • Sleeps 3
  • Free Wi-Fi

King Room-Accessible

  • Sleeps 2
  • Free Wi-Fi

Premium King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, in-room safe, desk

Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Thiruvananthapuram

A luxury stay in the heart of Thiruvananthapuram awaits you at Hilton Garden Inn Trivandrum. Within a short 5-minute stroll, you'll find Mahatma Gandhi Road and Trivandrum Secretariat. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Garden Grille, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 24-hour gym and pool loungers. 2799 square feet (260 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 5-property class Statue hotel include Napier Museum and Shri Padmanabhaswamy Temple.

What's nearby

  • Trivandrum Secretariat - 3 min walk - 0.3 km
  • Mahatma Gandhi Road - 3 min walk - 0.3 km
  • Thiruvananthapuram Zoo - 18 min walk - 1.5 km
  • Shri Padmanabhaswamy Temple - 8 min drive - 2.9 km
  • Napier Museum - 8 min drive - 2.2 km

Getting around

  • Thiruvananthapuram Central Station - 17 min walk
  • Thiruvananthapuram (TRV-Trivandrum Intl.) - 26 min drive

Restaurants

  • ‪Garden Grille - ‬3 min walk
  • ‪I Delicious Cafe - ‬4 min walk
  • ‪Ambrosia The Classical Bakehouse - ‬7 min walk
  • ‪Aroma Classic - ‬5 min walk
  • ‪The Trivandrum Hotel - ‬7 min walk

About this property

Hilton Garden Inn Trivandrum

Hilton Garden Inn Trivandrum offers its guests an outdoor pool, a 24-hour fitness centre, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2799 square feet (260 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Garden Inn Trivandrum. You'll have access to the outdoor pool at a partner property. An area shuttle within 1 kilometres and a shuttle from the airport to the hotel (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Thiruvananthapuram hotel.

  • 132 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • Conference rooms
  • 2799 sq ft of conference space
  • 260 sq. m of conference space
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Hilton Garden Inn Trivandrum offers 132 shared accommodations with laptop-compatible safes and a safe. Memory foam beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Thiruvananthapuram hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 kilometres
  • Beach shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; INR 1,115 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Garden Grille
  • V Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,799 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1885.6 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 1115 per person
  • Airport shuttle fee: INR 1439 per vehicle (maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1885.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Trivandrum Hotel Thiruvananthapuram
Hilton Garden Inn Trivandrum Thiruvananthapuram
Hilton Garden Inn Trivandrum Kerala, India
Hilton Garden Inn Trivandrum Hotel
Hilton Garden Inn Trivandrum
Hilton Garden Inn Trivandrum Hotel
Hilton Garden Inn Trivandrum Thiruvananthapuram
Hilton Garden Inn Trivandrum Hotel Thiruvananthapuram

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Trivandrum?

Hilton Garden Inn Trivandrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hilton Garden Inn Trivandrum?

Yep, Hilton Garden Inn Trivandrum has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Hilton Garden Inn Trivandrum?

The closest beach to Hilton Garden Inn Trivandrum is Kovalam Beach (12.4 km).

Does Hilton Garden Inn Trivandrum have a pool?

Hilton Garden Inn Trivandrum has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What makes Hilton Garden Inn Trivandrum a romantic place to stay?

Garden-view dining and couples dining, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Garden Inn Trivandrum.

Is Hilton Garden Inn Trivandrum family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Hilton Garden Inn Trivandrum is a hit with families.

Does Hilton Garden Inn Trivandrum serve breakfast?

Yep, full breakfast is available weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Garden Inn Trivandrum?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Garden Inn Trivandrum?

Yep, you can grab a meal at Hilton Garden Inn Trivandrum's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hilton Garden Inn Trivandrum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Garden Inn Trivandrum?

No, only service animals are allowed.

Hilton Garden Inn Trivandrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 323 reviews
Rating 8 - Good. 87 out of 323 reviews
Rating 6 - Okay. 16 out of 323 reviews
Rating 4 - Poor. 11 out of 323 reviews
Rating 2 - Terrible. 7 out of 323 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
In addition to cleanliness and amenities one expects from a five-star hotel the staff were overwhelmingly friendly, welcoming and seemed to truly interacting with the guests and providing solutions to any concerns. I will definitely stay there again when in Trivanduram
Stayed 10 nights in Feb 2026

10/10 Excellent

subhash

Stayed 1 night in Feb 2026

8/10 Good

Inderjeet, new castle

Travelled with family
Staff was courteous. Rooms are small. Bathroom water either very hot or cold.
Stayed 3 nights in Feb 2026

8/10 Good

Sudhakar, Deer Park

Travelled with family
Liked: Cleanliness, property conditions & facilities
All good
Stayed 1 night in Jan 2026

8/10 Good

Srirengen

Travelled with family
Liked: Cleanliness, staff & service
Staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great, we enjoyed the pool & the staff were very friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

satpal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ver nice hotel & staff
Stayed 3 nights in Jan 2026

8/10 Good

Shobna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Good breakfast Poor english speaking staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

2/10 Terrible

Tristan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No garden and not even 1 tree in that hotel and from our room for 9 days we had Terrible view to other grey colour building . Windows not open for some fresh air . Staff very friendly but in this case can’t help .
Stayed 8 nights in Jan 2026

10/10 Excellent

Anoop

Stayed 1 night in Jan 2026

10/10 Excellent

JYOTI, Hongkong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean rooms, friendly staff, there were bit confusion about breakfast, we had paid via expedia app, which was not communicated to hotel, which was resolved later.
Stayed 1 night in Jan 2026

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with well maintained rooms. The property is clean and the food there is good.
Stayed 3 nights in Dec 2025

6/10 Okay

Shajitha

Liked: Amenities, property conditions & facilities
Room was good. Restaurant prices were very high inside the hotel. Service - very slow in the restaurant.
Stayed 1 night in Nov 2025

4/10 Poor

PREJU, new york

Stayed 4 nights in Dec 2025

6/10 Okay

PREJU, new york

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dingy and old. Needs a complete makeover. Definitely not 5 star, not even 4 star. Lacks any level of sophistication. Poorly designed rooms and bathrooms. Dirty windows, stained carpets and furniture.
Stayed 1 night in Dec 2025

10/10 Excellent

Neeraja

Stayed 1 night in Dec 2025

10/10 Excellent

Amish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Balam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service from the moment we checked in .. Even the restaurant staff was amazing .. One of the best stays we have had.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

6/10 Okay

Buvaneswari

Liked: Cleanliness, staff & service
The rooms definitely need refurbishment, with brighter lighting, updated light switches, and better overall room maintenance. The bathroom—especially the sink and faucet—has a poor design that causes water to spill outside the sink area even with a simple hand wash. The restaurant also needs to be more mindful of its food and beverage pricing, as the charges are noticeably higher compared to other 4-star hotel restaurants. Because of this, we dined there only once and chose outside restaurants for the rest of our stay. However, the front desk, housekeeping, and restaurant staff were exceptionally courteous, attentive, and provided excellent service throughout our stay. Their professionalism truly made a difference despite the room conditions. Mr. Akhil and the front desk crew, in particular, made our stay memorable.
Stayed 2 nights in Nov 2025

8/10 Good

Sreekanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 4 nights in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
great location & staff
Stayed 3 nights in Nov 2025

8/10 Good

Kishor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant staff was the best - made sure we were comfortable and got the right foods, etc. Just constantly checking up on anything we needed, etc. From the chefs who came to the table side to the hosts who ensured our tables were good to the actual waiters! The room overall was clean. The reception staff were warm and courteous.
Stayed 4 nights in Oct 2025

4/10 Poor

shailesh, Canterbury

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Very very slow service once food and drinks were ordered. And not all coming out together not good when one persons food is out and the other has to wait 30mins. Unhappy wife.
Stayed 1 night in Nov 2025