2/10 Terrible
Lisa
Travelled with family
12 Mar 2025
I will never stay at a Microtel again especially this one in Buda. After two nights of dealing with both rooms on the side of us smoking cigarettes ( in nonsmoking hotel ) i complained and they never did anything about those people but said I would have to move or stay in the room, so i moved rooms with my family and a ton of stuff. Then in the new room, over the next several days we exeprienced 3 roaches. And those were only the ones we saw and caught so who knows how many more roaches were hiding in that hotel. Complained. After a week still no call back, finally spoke to district manager and he said since we booked through expedia we would have to go through them for any type of compensation. So after days of back and forth with expedia i was advised that Microtel Hotel by Wydham denied my request and were firmly standing on their cancellation policy. To say I'm disgusted by the way that hotel is run is an understatement. I will never stay there again. 10 out of 10 DO NOT RECOMMEND THIS HOTEL!
Lisa
Stayed 10 nights in Feb 2025