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Hotel Bahnhof Ausserberg

2.0 star property
Pet-friendly lodge connected to a railway/underground station in Ausserberg with a restaurant

Photo gallery for Hotel Bahnhof Ausserberg

Lounge
Interior
Exterior
Porch
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Housekeeping
The current price is AU$285
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
Bahnhofstrasse 9, Ausserberg, VS, 3938
  • Place, Belalp
  • Place, Brigerbad Thermal Pools
    ‪9 min drive‬
  • Place, Lötschental Valley
    ‪10 min drive‬
  • Airport, Sion (SIR)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Balcony

Free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Balcony

Highlights

Balcony
Heating
LED TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
Desk
Balcony
Heating
Hair dryer
Private bathroom
LED TV
Satellite channels
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage)

Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage) | Bathroom

Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage)

Highlights

Heating
LED TV
Hairdryer
Satellite channels
Daily housekeeping
Heating
Hair dryer
LED TV
Satellite channels
Daily housekeeping
Free WiFi
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Standard Double or Twin Room

Free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Heating
LED TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
Heating
Hair dryer
Private bathroom
LED TV
Satellite channels
Daily housekeeping
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Highlights

Heating
LED TV
Hairdryer
Satellite channels
Daily housekeeping
Heating
Hair dryer
LED TV
Satellite channels
Daily housekeeping
Free WiFi
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Budget double room

Terrace/patio

Budget double room

Highlights

Balcony
Heating
LED TV
Rainfall showerhead
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
Balcony
Heating
Hair dryer
Private bathroom
Rainfall showerhead
LED TV
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the area

Ausserberg

At Hotel Bahnhof Ausserberg, you'll be connected to a railway/underground station and 1.9 km (1.2 mi) from Salzgeber. Highlights at this lodge include a restaurant, a bar/lounge and a 24-hour business centre. .Enjoy access to bike hire and a playground. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 5:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .In proximity to this Ausserberg lodge you'll find Leukerbad-Therme.
View more Lodges in AusserbergOpens in a new window

What's nearby

  • Raron-Eischoll Gondola - 3 min drive - 4.5 km
  • Brigerbad Thermal Pools - 9 min drive - 12.7 km
  • Lötschental Valley - 10 min drive - 8.3 km
  • Blatten - Belalp Gondola - 23 min drive - 26.1 km
  • Leukerbad-Therme - 27 min drive - 31.2 km

Getting around

  • Ausserberg Station - 3 min walk
  • Sion (SIR) - 38 min drive

Restaurants

  • ‪Mcdonalds - ‬8 min drive
  • ‪Migros Restaurant - ‬8 min drive
  • ‪Tiziano's - ‬8 min drive
  • ‪Restaurant Schmitta - ‬10 min drive
  • ‪McDonald's - ‬9 min drive

About this property

Hotel Bahnhof Ausserberg

Pet-friendly lodge connected to a railway/underground station in Ausserberg with a restaurant
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

WiFi is free in public spaces. Event space at this lodge measures 269 square feet (25 square metres) and includes conference space. A terrace, an arcade/games room, and tour/ticket assistance are also featured at Hotel Bahnhof Ausserberg. For a fee, parking is available.

This Ausserberg lodge is smoke free.

  • 27 guestrooms or units
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Bahnhof Ausserberg offers 27 accommodations with a hairdryer. 100-cm LED televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CHF 9 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Playground

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • Hair salon

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 269 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 100-cm LED TV with satellite channels

Food and drink

  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 11 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Uncovered self-parking fee: CHF 9 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Lodge
Hotel Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Ausserberg
Hotel Bahnhof Ausserberg Lodge Ausserberg

Frequently asked questions

What is the cancellation policy at Hotel Bahnhof Ausserberg?

Hotel Bahnhof Ausserberg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bahnhof Ausserberg?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Bahnhof Ausserberg on 11 Nov 2025 start from AU$285.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Bahnhof Ausserberg?

Yep, Hotel Bahnhof Ausserberg has an uncovered self car park with in/out privileges for CHF 9 per night.

Does Hotel Bahnhof Ausserberg serve breakfast?

Yeah, buffet breakfast is offered daily from 5:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Bahnhof Ausserberg?

No, Hotel Bahnhof Ausserberg does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Bahnhof Ausserberg?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Bahnhof Ausserberg?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Bahnhof Ausserberg?

Dogs are welcome at Hotel Bahnhof Ausserberg, with food and water bowls on offer. Just so you know, there's a weight limit of up to 5 kg per pet.

Reviews

Hotel Bahnhof Ausserberg Reviews

6.8

8.0/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 61 reviews
Rating 8 - Good. 18 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 9 out of 61 reviews
Rating 2 - Terrible. 10 out of 61 reviews

Reviews

6/10 Okay

Marc

Travelled with partner
Disliked: Amenities
No elevator to bring the luggages to the 4th floor. No AC just a little fan. We had to sleep with the windows all opened without screen and place the little fan in the window to have some fresh air. Bathroom is also pretty small. We were ok but won’t book there if I return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Florin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View
View
View
Traditional style lovely interior and stairs.
Stayed 2 nights in Jul 2025

2/10 Terrible

alan

Stayed 2 nights in Jul 2025

2/10 Terrible

Aaron

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY!!! BED BUGS AND THEY LIEF ABOUT REFUNDING!!! I was checked into a dirty room that had bed bugs, cigarette ashes, stained sheets, crumbs, and scum all over the sink. We went to check out immediately. They have no staff and I had to communicate through a camera. He insisted goving me a new room but they have bed bugs in the hotel!!! We didnt want an infestation. He finally agreed that if I contacted Expedia, the mager in the morning would refund me in I dropped my keys off in the checkout box. I dod exactly this! They lied and they are now refusing my refund. DO NOT RENT FROM THIS FILTHY PLACE!!! THEY WILL GIVE YOU BED BUGS, LIE, AND STEAL YOUR MONEY!!!! When Expedia calls, they pretend to not speak English. They do speak it! They are crooks, theifs, and liars! I have never left a bad review despit my bad experiences. This place needs to be shut down.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald, Fleming Island

Liked: Cleanliness, staff & service, property conditions & facilities
EZ check in with no problem. It’s like a ticket kiosk. Very easy.
Stayed 1 night in May 2025

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.
Stayed 2 nights in Oct 2024

8/10 Good

Jenny

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay. But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views!

What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.
Stayed 2 nights in Dec 2022

10/10 Excellent

Tytti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Shawn

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

FALSE ADVERTISING!!

I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE! We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep. The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good people, unfortunately not worth the money

Staff was very friendly which is why I feel a little bad about the rating however I would not recommend for the price compared to what you get. The room was freezing, we turned up the radiators all the way but the room remained cold for the entire night. We also booked a room which advertised to slept four (2 single beds and a bunk bed- ie: 4 beds total). We also requested a baby crib over the phone and were told it wasn’t a problem. We arrived and were given 1 room with three beds and told we couldn’t fit our family in it and was asked to pay for another room as well. I declined because that wasn’t what we were quoted and the room was far bigger than most chain hotels in Europe that our family squeezes into without issues. It was disappointing that we were shorted a bed but I cut our losses because we saved nearly 200 franks by compromising not to argue much about the lack of bed we were promised and not being forced to pay for an additional room we didn’t need. In the morning we were treated downstairs friendly by the staff - again very nice people and made it feel very family oriented. They had a high chair waiting which was nice. The breakfast options were small compared to what I would of expected for the amount we paid. They offered some nice suggestions on things to do. When I paid for the bill I learned I had to pay another 12-15 franks for the baby crib... first I ever had to do this and we traveled to at least 20 different accommodations in the last year
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bahnhof Ausserberg

all was perfect; you can't go wrong; it has character; if you expect a sterile Hilton or plush Hyatt, it is not; for outdoor people and for a rustic environment in one of the best hiking areas of the world - it's what you need!

4/10 Poor

Judith

Travelled with group
Disliked: Cleanliness
Der Preis ist zu hoch für das Zimmer. Zimmer und Bad hatte spuren von Vorgängern. Haare, Abfall, Staub etc. Sehr hellhörig. Das man Parkplatz separat noch reservieren und zahlen sollte, wurde spät mitgeteilt per Mail. Beschrieb auf der Buchungsplattform und der vom Hotel stimmten teilweise nicht überein. War daher verwirrend
Stayed 1 night in Aug 2025

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bel hébergement avec vue a couper le souffle. Pas d'ascenseur( 4 étages) et le train passe devant mais on ne l'entend pratiquement pas. Route pas facile pour s'y rendre. On y a fait un excellent séjour !!!
Stayed 1 night in Feb 2025

6/10 Okay

Marc

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Marie-Paule

Stayed 2 nights in Feb 2025

6/10 Okay

Saam

Liked: Room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Philippe

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Erich

Stayed 1 night in Apr 2024

2/10 Terrible

Shawn

Stayed 1 night in Apr 2024

4/10 Poor

Frederic

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Vaclav

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.
Stayed 1 night in Nov 2023

2/10 Terrible

Geneviève

Business traveller
Disliked: Cleanliness
Stayed 1 night in Nov 2023