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Renaissance by Crystall

4.5 star property
Luxury hotel with full-service spa and bars/lounges

Photo gallery for Renaissance by Crystall

Terrace/patio
Lobby
2 bars/lounges, sports bar
Lobby sitting area
1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

View map
15 B, Satpaeva Street, Mosque District, Atyrau, 60011
  • Place, Manjali Mosque
    ‪2 min walk‬
  • Place, Flagstaff Monument
    ‪13 min walk‬
  • Place, Atyrau University
    ‪18 min walk‬
  • Airport, Atyrau (GUW)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Atyrau

A luxury stay in the heart of Atyrau awaits you at Renaissance by Crystall. Within steps you'll find Manjali Mosque and you'll be within a 20-minute stroll of Oblakimata Park. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Valeo can include massages, body wraps and mani/pedis. The restaurant, Silke, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. 11539 square feet (1072 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Atyrau hotel include Atyrau University and Art Museum.

What's nearby

  • Manjali Mosque - 2 min walk - 0.2 km
  • Flagstaff Monument - 13 min walk - 1.1 km
  • Oblakimata Park - 17 min walk - 1.4 km
  • Atyrau University - 18 min walk - 1.6 km
  • Victory Park - 20 min walk - 1.7 km

Getting around

  • Atyrau (GUW) - 15 min drive

Restaurants

  • ‪Sulo Cafe & Bakery - ‬8 min walk
  • ‪Sarqyt - ‬5 min walk
  • ‪Violet Lounge Bar - ‬4 min walk
  • ‪Wine Time - ‬11 min walk
  • ‪Chicago - ‬16 min walk

About this property

Renaissance by Crystall

Luxury hotel with full-service spa and bars/lounges
Renaissance by Crystall offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 11539 square feet (1072 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Renaissance by Crystall. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Atyrau hotel is smoke free.

  • 202 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Conference rooms
  • 11539 sq ft of conference space
  • 1072 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Renaissance by Crystall offers 202 air-conditioned accommodations with minibars and a safe. Plasma televisions come with satellite channels.

Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Valeo has 4 treatment rooms. Services include body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 8,400 for adults and KZT 4,200 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Silke

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,539 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 7840.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 8400 for adults and from KZT 4200 for children
  • Airport shuttle fee: KZT 4000 per person (one-way)
  • Airport shuttle fee per child: KZT 4000 (one-way), (up to 18 years old)
  • Rollaway bed fee: KZT 7840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Renaissance Atyrau Hotel
Renaissance by Crystall Hotel
Renaissance by Crystall Atyrau
Renaissance by Crystall Hotel Atyrau

Frequently asked questions

What is the cancellation policy at Renaissance by Crystall?

Renaissance by Crystall offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Renaissance by Crystall?

Yep, Renaissance by Crystall has a free self car park.

Is there a spa on site at Renaissance by Crystall?

Yep, Valeo is available for guests. You'll enjoy heaps of services like body wraps and body scrubs.

Does Renaissance by Crystall have a pool?

Renaissance by Crystall has a pool and an indoor pool.

What luxury perks are available at Renaissance by Crystall?

Renaissance by Crystall features a full-service spa, a health club and an indoor pool.

Does Renaissance by Crystall serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance by Crystall?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Renaissance by Crystall?

Yep, you can grab a meal at Renaissance by Crystall's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Renaissance by Crystall?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Renaissance by Crystall?

No, only service animals are allowed.

Reviews

Renaissance by Crystall Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

8/10 Good

Lance

Business traveller
Liked: Cleanliness, staff & service, room comfort
Re
Stayed 1 night in May 2025

4/10 Poor

Marina

Disliked: Cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around with a mall nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergiy, Kharkov

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice...
Stayed 1 night in Jul 2024

10/10 Excellent

Sergiy, Kharkov

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 5 nights in Nov 2023

10/10 Excellent

Nichola

Stayed 2 nights in Oct 2023

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury class at hotel at budget hotel prices.
Stayed 1 night in Sep 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel

Nice hotel with friendly staff
Stayed 3 nights in Feb 2020

8/10 Good

SusanDavies, Doncaster GB

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of this hotel and it’s facilities. We were disappointed that there was a lack of communication between Ebookers and the hotel as they said that we needed to pay for breakfast when it was already included. I was 30mins in my mobile trying to sort it out. I am awaiting a charge from my mobile company for this unnecessary call.
Stayed 5 nights in Apr 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Champions bar was great the manager there made me feel very welcome and the staff were also very attentive.. if ever in Atyrau you must stay here and visit Champions
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
hotel failed to get us a taxi despite pre-booking. Luckily it didn't make us too late. However, the taxi that arrived was far and away the lowest quality we have used in this town.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel in centre of town. Very helpful staff.
Stayed 1 night in Jun 2018

10/10 Excellent

Karim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating

Very accommodating place. Ill be back and will recommend this hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The room rate is high but ordinary services and facility in this hotel. The hot water flow is small when taking shower.
Stayed 4 nights in Nov 2017

10/10 Excellent

Francesco, Reggio Emilia

Liked: Cleanliness, staff & service, room comfort

buono, pulito, comodo...ma un po troppo caro

sono anni che vado in questo albergo ed anche se ci sono alternative a buon mercato, sin'ora ho sempre soggiornato al Renaissance. Ritengo il costo un po troppo esagerato rispetto al servizio ma certamente è comodo a tutto....