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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property
Hotel in Smyrna with 24-hour fitness centre and outdoor pool

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Lobby
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$102
includes taxes & fees
19 Feb - 20 Feb

Explore the area

View map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪3 min drive‬
  • Place, Cobb Galleria Centre
    ‪3 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Smyrna

At Best Western Atlanta Cumberland/Galleria Hotel, you'll be 7.1 km (4.4 mi) from Truist Park and 6.3 km (3.9 mi) from The Battery Atlanta. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. 1500 square feet (139 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Smyrna hotel include Cobb Galleria Centre and Coca-Cola Roxy Theater.

What's nearby

  • Cumberland Mall - 3 min drive - 4.8 km
  • The Battery Atlanta - 3 min drive - 5.5 km
  • Cobb Galleria Centre - 3 min drive - 5.8 km
  • Truist Park - 4 min drive - 6.2 km
  • Coca-Cola Roxy Theater - 4 min drive - 6.2 km

Getting around

  • Bankhead Station - 23 min drive
  • Atlanta Peachtree Station - 25 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 33 min drive

Restaurants

  • ‪RaceTrac - ‬3 min drive
  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪US Cafe - ‬3 min drive

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with 24-hour fitness centre and outdoor pool
Best Western Atlanta Cumberland/Galleria Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Atlanta Cumberland/Galleria Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Smyrna hotel.

  • 119 guestrooms or units
  • 5 levels
  • 2 buildings
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Discover, cash, mobile payments, Google Pay, Apple Pay and Samsung Pay.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Frequently asked questions

Is parking available at Best Western Atlanta Cumberland/Galleria Hotel?

Yep, Best Western Atlanta Cumberland/Galleria Hotel has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 2 spaces per unit).

How much does it cost to stay at Best Western Atlanta Cumberland/Galleria Hotel?

As of 17 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Atlanta Cumberland/Galleria Hotel on 19 Feb 2026 start from AU$102.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Atlanta Cumberland/Galleria Hotel have a pool?

Best Western Atlanta Cumberland/Galleria Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to September.

Is Best Western Atlanta Cumberland/Galleria Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Atlanta Cumberland/Galleria Hotel is a hit with families.

Does Best Western Atlanta Cumberland/Galleria Hotel serve breakfast?

Sure does, complimentary buffet breakfast is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Best Western Atlanta Cumberland/Galleria Hotel?

No, Best Western Atlanta Cumberland/Galleria Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Atlanta Cumberland/Galleria Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Atlanta Cumberland/Galleria Hotel?

No, only service animals are allowed.

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 482 out of 1255 reviews
Rating 8 - Good. 281 out of 1255 reviews
Rating 6 - Okay. 165 out of 1255 reviews
Rating 4 - Poor. 135 out of 1255 reviews
Rating 2 - Terrible. 192 out of 1255 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Charles

Liked: Cleanliness
Yes
Stayed 5 nights in Nov 2025

6/10 Okay

Luciana

Travelled with family
Don’t like that you have to pay a deposit for using Expedia.
Stayed 1 night in Nov 2025

10/10 Excellent

Courtney

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, affordable, near all local restaurants, and shopping malls.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Mwangi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless. The front desk worker was VERY HELPFUL throughout our stay. I would DEFINITELY recommend your hotel to friends.
Stayed 1 night in Nov 2025

8/10 Good

Katelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was VERY nice! Shower could have been cleaned a bit better on walls. Wifi could be more reliable. But worth the money for 3 nights.
Stayed 3 nights in Nov 2025

8/10 Good

Javis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Emanuel Jesus, Duluth

Stayed 1 night in Nov 2025

10/10 Excellent

Broderick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Nov 2025

4/10 Poor

Rome

Stayed 2 nights in Nov 2025

8/10 Good

Demarcus

Stayed 1 night in Nov 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Always nice rooms are clean
Stayed 2 nights in Nov 2025

2/10 Terrible

Jayden

Stayed 1 night in Nov 2025

2/10 Terrible

Johnnie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There is NO consistent WiFi. The television did not work the entire stay because it is TOTALLY dependent upon WiFi which was NOT functioning. Even the WiFi signal for phones and laptops was inconsistent.
Stayed 2 nights in Nov 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
I requested an outside room which put me in the old part of the hotel. Room needs an upgrade desperately. No soap or Kleenex. Tv didnt work till I called for help. Fridge leaked all over the floor. On the other hand bed was comfortable. Towels were a good size and fluffy. Desk clerk was most helpful and courteous
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 4 nights in Nov 2025

10/10 Excellent

Rome

Stayed 1 night in Nov 2025

8/10 Good

kayla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, amenities
Good luck with a good hot shower they never have hot water
Stayed 1 night in Nov 2025

8/10 Good

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Shamael

Stayed 1 night in Nov 2025

10/10 Excellent

Ellis

Stayed 2 nights in Nov 2025

2/10 Terrible

tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CR1107337-Rooms 413 & 415. I filed a complaint immediately. Never received a follow up. I wanted to check out soon as I saw the rooms. The room gives you old motel vibes. The King bed/mattress is absolute trash. You can feel the springs in the mattress. Its extremely hard, thin, and you can tell its old and worn. The rooms smells like mildew and cleaning solution. Had to buy air freshener and fabreeze. The bathroom door in 413 barely wants to close. You have to lift and add force.  The elevator is old and very small. The elevator inspection card is expired. Sketchy people hanging around at night. Staff rude when we asked for blankets. We have 2 rooms and 3 beds. Yes can we have 3 blankets. The guy says well why and how many people do you have. Why do you have 4 people in your room. Well sir I have 2 rooms. I still only received 2 blankets. The room and bathroom extra Dusty. No hot water in either bathroom sink the first 2 days. Bathroom sink in 413 is leaking all over the floor like enough that we used a bath towel to keep from falling. Front desk never answers the phone. I have photos and videos. This was by far the worst experience ever. We traveled from Chicago to celebrate the life of my sister who died young from Breast Cancer. This trip just added trauma to our already somber situation. I would NEVER book a Best Western again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities
The clean rooms
Stayed 1 night in Oct 2025

2/10 Terrible

jovonet

Disliked: Cleanliness, property conditions & facilities, room comfort
Here’s a fuller version closer to 1500 characters (letters and spaces): ⸻ I want to clarify that I never stayed at this property. Prior to my scheduled arrival, I made several phone calls to the hotel in order to confirm my reservation and ask basic questions regarding check-in procedures, safety, and parking. Unfortunately, none of my calls were ever answered, and no one from the hotel ever returned my messages. This complete lack of communication immediately raised red flags for me and made me feel extremely uneasy about showing up to an unfamiliar location with no way to reach anyone on site. Out of genuine concern for my personal safety and peace of mind, I made the decision not to proceed with check-in. Afterward, I reached out to Hotels.com for assistance, and they also attempted to contact the property multiple times but received no response. It has now been several days with no communication from the hotel at all, which is unacceptable and unprofessional. I paid for a service I was never able to receive, not due to any fault of my own, but because the property was unreachable and failed to provide the most basic level of customer support. For these reasons, I am formally requesting a full refund of the amount I paid. I believe this is completely fair, given that I made every effort to resolve the issue responsibly and safely, yet was left without accommodation or assistance.
Stayed 1 night in Nov 2025