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Hotel New Akao

Property class: 4

Photo gallery for Hotel New Akao

An infinity pool with clear water, a view of the sea, and a modern architectural design.
A spacious lounge area with a view of the sea, featuring a chandelier, seating arrangements, and a decorative railing.
A clear pool with a wooden deck and stone steps leading to it, surrounded by a wooden fence and greenery.
A room with a bed, a desk, a chair, and a view of the sea through large windows.
A room with tatami mats, a low table, and chairs, with large windows offering a view of the sea and a tree.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$358
17 Nov - 18 Nov

Explore the area

View map
1993-250 Atami, Atami, Shizuoka, 413-0033
  • Place, Atami Castle
    ‪3 min walk‬
  • Place, Acao Forest
    ‪16 min walk‬
  • Place, Atami Sun Beach
    ‪4 min drive‬

Room options

View all photos for Horizon Superior Double (Non-smoking)

A hotel room with a bed, a desk with a lamp, a chair, a television, and a window with a view of the sea.

Horizon Superior Double (Non-smoking)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Horizon Superior King (Non-smoking)

A hotel room with a bed, a desk, a chair, and a large window offering a view of the sea.

Horizon Superior King (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Japanese-style room (Non-smoking)

A hotel room with two beds, a desk with a TV, and a large window offering a view of the sea.

Horizon Japanese-style room (Non-smoking)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Horizon Superior Twin (Non-Smoking)

A hotel room with a large window, a desk, two chairs, and a bed.

Horizon Superior Twin (Non-Smoking)

9.2 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Horizon Superior Triple (Non-Smoking)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of the sea.

Horizon Superior Triple (Non-Smoking)

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Horizon Deluxe King (Non-smoking)

A hotel room with a bed, a desk, a chair, a small table, and a TV. There are large windows with a view of the ocean.

Horizon Deluxe King (Non-smoking)

8.8 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Deluxe Family (Non-smoking)

A spacious room with a large window offering a sea view, a chandelier, and a patterned sofa.

Horizon Deluxe Family (Non-smoking)

  • Ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Deluxe Twin (Non-smoking)

A hotel room with two beds, a desk, a TV, and a large window with a view of the ocean.

Horizon Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

A hotel room with a desk, two beds, a view of the sea, and artwork on the wall.

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Horizon Deluxe Triple (Non-Smoking)

A hotel room with a desk, two beds, a view of the sea, and artwork on the wall.

Horizon Deluxe Triple (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for OCEAN Japanese A (6Tatami) (Non-smoking)

A traditional Japanese-style room with tatami flooring, a low table, chairs, a television, and a view of the sea.

OCEAN Japanese A (6Tatami) (Non-smoking)

8.6 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons

View all photos for OCEAN Japanese B (7.5Tatami) (Non-smoking)

A traditional Japanese-style room with tatami flooring, a low table, and chairs. A television is mounted on the wall, and there is a view of a cityscape through large windows.

OCEAN Japanese B (7.5Tatami) (Non-smoking)

8.8 out of 10
Excellent
(28 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for OCEAN Japanese D (10Tatami) (Non-smoking)

A traditional Japanese-style room with tatami flooring, a low table with cushions, and a view of a coastal town.

OCEAN Japanese D (10Tatami) (Non-smoking)

8.0 out of 10
Very good
(33 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for OCEAN Japanese E (12+6Tatami) (Non-smoking)

A room with large windows overlooking a city and water, a tatami mat bed, a chair, and a small table.

OCEAN Japanese E (12+6Tatami) (Non-smoking)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 8 Single Futons

View all photos for OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

A dining area with a view of the sea, a globe, and traditional Japanese sliding doors.

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 6
  • 11 Single Futons

View all photos for OCEAN Junior Suite (Non-smoking)

A room with tatami flooring, a wooden ceiling, a dining table with chairs, and large windows with a view of the sea.

OCEAN Junior Suite (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 5 Large Single Beds

View all photos for OCEAN Standard Twin (Non-smoking)

A hotel room with two beds, a TV, a desk, and a window with a view of trees and the sky.

OCEAN Standard Twin (Non-smoking)

8.0 out of 10
Very good
(21 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for OCEAN Japanese-style Twin room (Non-smoking)

A hotel room with two beds, a TV, a large window with a view of the sea, and a balcony.

OCEAN Japanese-style Twin room (Non-smoking)

7.8 out of 10
Good
(7 reviews)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for OCEAN Superior Twin (Non-smoking)

A hotel room with two beds, a TV, a desk, and a wardrobe.

OCEAN Superior Twin (Non-smoking)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for OCEAN Deluxe Twin (Non-smoking)

A hotel room with two beds, a TV, a desk, and a large window with a view of the sea.

OCEAN Deluxe Twin (Non-smoking)

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds

View all photos for OCEAN Imperial Suite (Non-smoking)

A spacious living room with a large glass wall, a chandelier, and a classic sofa set.

OCEAN Imperial Suite (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 203 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds and 2 Single Futons

View all photos for OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a view of the outdoors through a window.

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

A hotel room with a dining area, a bed with a nightstand, a chair, and a view of the city through large windows.

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

7.6 out of 10
Good
(9 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

View all photos for OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

A hotel room with two beds, a desk, a TV, and a seating area.

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

View all photos for OCEAN Deluxe Triple (Non-smoking)

A room with a large window, a television, a desk, and a chair.

OCEAN Deluxe Triple (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

A modern bedroom with a bed, bedside tables, a desk, and a chair.

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

View all photos for OCEAN Kids Room Twin, Non Smoking

A hotel room with a large bed, a flat-screen TV, a bedside table with a phone, and a view of the sea.

OCEAN Kids Room Twin, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for OCEAN Kids Room Triple, Non Smoking

A hotel room with a large bed, two bedside tables, a view of a cityscape, and a patterned wall.

OCEAN Kids Room Triple, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for OCEAN Kids Room Japanese (10 Tatami), Non Smoking

A modern hotel room with a large window, a round table, and a flat-screen TV.

OCEAN Kids Room Japanese (10 Tatami), Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for OCEAN Kids Room Premier, Non Smoking

A modern hotel room with a large window, a bed, a seating area, and a children's play area.

OCEAN Kids Room Premier, Non Smoking

  • 52 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds, 3 Single Futons and 2 Single Sofa Beds

View all photos for Superior Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window offering a view of the sea.

Superior Triple Room, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

About the area

Atami

A family-friendly stay in Atami awaits you at Hotel New Akao. You'll be just steps from Atami Castle and within a 30-minute stroll of Atami Sun Beach. Highlights at this hotel include 3 restaurants, a full-service spa and a free area shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the karaoke along with access to hot springs and kayaking. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Atami hotel include MOA Museum of Art and Manazuru Peninsula.

What's nearby

  • Atami Castle - 3 min walk - 0.3 km
  • Atami Trick Art Museum - 3 min walk - 0.3 km
  • Acao Forest - 16 min walk - 1.4 km
  • Kiunkaku Former Ryokan - 19 min walk - 1.7 km
  • Atami Sun Beach - 4 min drive - 1.7 km

Getting around

  • Atami Station - 11 min drive
  • Tokyo (HND-Haneda) - 121 min drive

Restaurants

  • ‪Restaurant & Sweets 花の妖精 - ‬4 min walk
  • ‪ヒルトップテラス - ‬7 min walk
  • ‪レストランボヌール - ‬5 min walk
  • ‪CODA ROSSA - ‬13 min walk
  • ‪スカイレストラン トップ・オブ・アタミ - ‬3 min drive

About this property

Hotel New Akao

As a guest of Hotel New Akao, you'll find a full-service spa and hot springs. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. An arcade/games room, karaoke, and a garden are also featured at the family-friendly Hotel New Akao. An area shuttle within 2 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Atami hotel.

  • 350 guestrooms or units
  • 17 levels
  • 2 buildings
  • 3 dining venues
  • Karaoke
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Smoking in designated areas
  • Bar or lounge
Hotel New Akao offers 350 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 kilometres
  • Free train station pick-up shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Uncovered parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Snorkelling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • No lift
  • Thin carpet in public areas

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children
  • Uncovered self-parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Hot springs access available from 1:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Royalwing Atami
Royalwing

Frequently asked questions

What is the cancellation policy at Hotel New Akao?

Hotel New Akao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Akao?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel New Akao on 17 Nov 2026 start from AU$358, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Akao?

Yep, Hotel New Akao has an uncovered self car park for JPY 1000 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel New Akao?

The closest beach to Hotel New Akao is Atami Sun Beach (1.4 km).

Is there a spa on site at Hotel New Akao?

Yep, there is an onsite spa at Hotel New Akao.

What makes Hotel New Akao a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel New Akao.

Is Hotel New Akao family-friendly?

You bet! With amenities such as an arcade, laundry facilities and a free local area shuttle, it's no surprise that Hotel New Akao is a hit with families.

Are there hot tubs in the rooms at Hotel New Akao?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel New Akao serve breakfast?

You bet, buffet brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel New Akao?

No, Hotel New Akao does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Akao?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Akao?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Hotel New Akao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1250 reviews
Rating 8 - Good. 463 out of 1250 reviews
Rating 6 - Okay. 172 out of 1250 reviews
Rating 4 - Poor. 71 out of 1250 reviews
Rating 2 - Terrible. 18 out of 1250 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice Onsen, great buffet, staffs are friendly. gorgeous view. Very much satisfied
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Very clean and nice view
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spacious, and food selection was top notch! Appreciated the courtesy shuttle. The location is a bit out of the way, so be sure to take advantage of the hotel's amenities. Enjoyed our seat
Sunrise from our room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is amazing for family. There is a private bath you can book, it's worth it.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lots of the hot spring facilities and very nice buffe style dishes. Good view of the orcien from room and
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The ocean wing is aged but working ok. Nice buffet though.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a charming, nostalgic Showa-era atmosphere, featuring a lavish buffet dinner and comfortable, relaxing rooms. Our room included both a Western-style bedroom with beds and a traditional Japanese-style room with futons, so we could choose whichever was more comfortable. There were plenty of activities to enjoy at the hotel, including fishing, swimming in the pool, and candle-making workshops. We also had fun with the treasure hunt and mystery-solving games held throughout the hotel. Even the arcade was well equipped and enjoyable. A complimentary shuttle bus to Atami’s hot spring town was also available, making it easy to explore the area. We stayed for two nights and were completely satisfied with our experience. There were many international guests staying at the hotel as well, so I believe it is a popular destination for foreign visitors.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Children like the fishing
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities
Ocean view from window
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This place is huge - the opposite of cozy. But if you can ignore the cruise liner atmosphere, it's a great value. The rooms are large with magnificent views, and the onsens are beautiful. Both breakfast and dinner are included, and though it's all a bit over the top, it's buffet so you can eat what you want. One day was enough for me, but I thoroughly enjoyed it.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
good!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

NOT BAD
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Family hotel with great ocean view

Parking was not included and cost JPY 1000 per day. Parking is free of charge only if booked directly with hotel’s homepage. Hotels.com should include parking an option. Hotels.com used “Half pension” but it did not completely describe what was really offered. It was full buffet morning and evening.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food is terrible, Don't choose buffet to eat in a large hall with every body. you have to choose KAISEKI set. The Quality of food is poles apart.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
熱海駅から送迎バスを利用しての利用でした。 チェックインもスムーズに進み部屋の準備ができていたということで早めに部屋に入ることができ温泉に入ることができました。 風呂からもどり部屋でくつろぎテレビをつけると音がとぎれとぎれなのでフロントに連絡し、点検してもらいました。その時何気なく来ていた館内着のポケットを触るとポケットの中にティッシュペーパーが入ったまま洗濯したようでごわごわの紙が出てきました。すぐに交換してもらいましたが念のため室内を見回してみるとデスク引き出しの中のマッサージの案内の上に髪の毛が残っていました。 また、トイレの便座も上げてみると髪の毛が残っている状況でした。ホテル自体が古いのはわかっていましたが清掃の面では非常に残念な状況でした。 また、夜トイレから出るとズボンのすそが濡れているので何かと思ったら配管から水漏れをしていたようでした。気が付いたのが夜だったのでフロントには伝えず、自分で拭いてみましたがやはりすぐに水が漏れてくる状況でした。 食事やに不満はありませんでしたがあまりの暑さで参ってしまいました。 従業員の皆さんはきちんと挨拶もしてくれチェックアウト時にはテレビの不具合のお詫びをしてくれました。しかし部屋着の不衛生？な点については何もなかったので意を決して清掃の面と室内設備の不具合を伝えさせてもらいました。 全体的には従業員の皆さんは挨拶もしてくれ、不満はなかったのですが衛生面では非常にもやもやとした一泊二日の滞在になりました。 今後の改善に期待します。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
食事がとても美味しかったですが、ビッフェ会場が暑かったのが少し残念でした。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今年2回目の宿泊でした。前回宿泊して 非常に気に入ったので今回再度宿泊しました。 部屋からの景色も絶景ですし、食事も非常に 広い会場でビュッフェ形式でパーティー会場に いるような感覚にさせられるものでした。 スタッフの皆様も対応が的確で迅速に行動して くださり助かりました。 メニューも非常に豊富で他のホテルには無い 程充実しています。後は大浴場も3ヶ所あり それぞれに露天風呂も設置されていて温泉を 堪能できました。娯楽施設も今まで宿泊した どのホテルよりも大きく充実しています。 また機会がありましたら宿泊したいと思います。
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
過ごしやすかったです。
Stayed 2 nights in Jul 2026