Hotel New Akao

4.0 star property
Family-friendly hotel with 3 restaurants and full-service spa

Photo gallery for Hotel New Akao

Public bath
Horizon Deluxe Family (Non-smoking) | View from room
OCEAN Deluxe Triple (Non-smoking)
Property amenity
OCEAN Standard Twin (Non-smoking)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Spa
  • Laundry
The current price is AU$301
11 Sept - 12 Sept

Explore the area

View map
1993-65 Atami, Atami, 413-8555
  • Atami Castle
    ‪3 min walk‬
  • Atami Sun Beach
    ‪20 min walk‬
  • MOA Museum of Art
    ‪6 min drive‬
  • Oshima (OIM)

Room options

OCEAN Junior Suite (Non-smoking)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 68 sq m
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 5 Large Twin Beds

Horizon Deluxe Triple (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

OCEAN Standard Twin (Non-smoking)

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Superior Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Japanese-style Twin room (Non-smoking)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Horizon Superior Triple (Non-Smoking)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Horizon Deluxe King (Non-smoking)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Superior Double (Non-smoking)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Horizon Superior King (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Japanese-style room (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Horizon Superior Twin (Non-Smoking)

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Japanese A (6Tatami) (Non-smoking)

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Futons

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

OCEAN Japanese B (7.5Tatami) (Non-smoking)

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

OCEAN Japanese D (10Tatami) (Non-smoking)

7.8 out of 10
Good
(29 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 36 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

OCEAN Japanese E (12+6Tatami) (Non-smoking)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 8 Twin Futons

Horizon Deluxe Family (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 130 sq m
  • Ocean view
  • Sleeps 6
  • 11 Twin Futons

Horizon Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Imperial Suite (Non-smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 203 sq m
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

OCEAN Deluxe Twin (Non-smoking)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

OCEAN Deluxe Triple (Non-smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Shower/bath combination
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

Horizon Japanese-Style Room (Non-Smoking)

  • Sleeps 4

(Ocean) Deluxe Japanese Western (10 Tatami + Tw) (Non-Smoking) Pets Not Allowed

  • Sleeps 6

(OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 6

(OCEAN) Junior Suite(Non-smoking) Pets Not Allowed

  • Sleeps 5

(Ocean) Japanese E (12 + 6 Tatami) (Non-Smoking) Pets Not Allowed

  • Sleeps 6

(OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 5

Ocean Superior Japanese Western (10 Tatami + Tw) (Non-Smoking)

  • Sleeps 6

(HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

(HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3

(OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

  • Sleeps 4

(HORIZON) Superior Double (Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Premier Japanese Western(10Tatami+TW)(Non-smoking) Pets Not Allowed

  • Sleeps 5

(OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 2

(HORIZON) Deluxe King (Non-smoking)  Pets Not Allowed

  • Sleeps 2

(HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

  • Sleeps 4

(OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Standard Twin (Non-smoking) Pets Not Allowed

  • Sleeps 2

(HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

  • Sleeps 2

Superior Japanese Western Room

  • Sleeps 7

(HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3

(OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 3

(OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

  • Sleeps 5

(OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking) Pets Not Allowed

  • Sleeps 4

About the area

Atami

A family-friendly stay in Atami awaits you at Hotel New Akao. You'll be just steps from Atami Castle and within a 30-minute stroll of Atami Sun Beach. Highlights at this hotel include 3 restaurants, a full-service spa and a free area shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the karaoke along with access to hot springs and kayaking. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Atami hotel include MOA Museum of Art and Manazuru Peninsula.

What's nearby

  • Atami Castle - 3 min walk - 0.3 km
  • Acao Forest - 15 min walk - 1.3 km
  • Atami Sun Beach - 20 min walk - 1.7 km
  • Heiwadori Shopping Street - 4 min drive - 2.7 km
  • MOA Museum of Art - 6 min drive - 3.7 km

Getting around

  • Yugawara Station - 9 min drive
  • Tokyo (HND-Haneda) - 112 min drive

Restaurants

  • ‪渚の熱海プリン - ‬3 min drive
  • ‪カフェテラス Confort - ‬3 min drive
  • ‪ヒルトップテラス - ‬7 min walk
  • ‪千壽 - ‬17 min walk
  • ‪旬夏秋冬 - ‬16 min walk

About this property

Hotel New Akao

Family-friendly hotel with 3 restaurants and full-service spa
As a guest of Hotel New Akao, you'll find a full-service spa and hot springs. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. An arcade/games room, karaoke, and a garden are also featured at the family-friendly Hotel New Akao. An area shuttle within 2 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Atami hotel.

  • 350 guestrooms or units
  • 17 levels
  • 2 buildings
  • 3 dining venues
  • Karaoke
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel New Akao offers 350 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 kilometres
  • Free train station pick-up shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Uncovered parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Snorkelling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children
  • Uncovered self-parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Hot springs access available from 1:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Royalwing Atami
Royalwing

Frequently asked questions

What is the cancellation policy at Hotel New Akao?

Hotel New Akao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Akao?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel New Akao on 11 Sept 2025 start from AU$294.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Akao?

Yep, Hotel New Akao has an uncovered self car park for JPY 1000 per night.

Are there any beaches close to Hotel New Akao?

The closest beach to Hotel New Akao is Atami Sun Beach (1.4 km).

Is there a spa on site at Hotel New Akao?

Yep, there is an onsite spa at Hotel New Akao.

What makes Hotel New Akao a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel New Akao.

Is Hotel New Akao family-friendly?

You bet! With amenities such as an arcade, laundry facilities and free train station drop-off, it's no surprise that Hotel New Akao is a hit with families.

Are there hot tubs in the rooms at Hotel New Akao?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel New Akao serve breakfast?

You bet, buffet brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel New Akao?

No, Hotel New Akao does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Akao?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Akao?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Hotel New Akao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1164 reviews
Rating 8 - Good. 434 out of 1164 reviews
Rating 6 - Okay. 164 out of 1164 reviews
Rating 4 - Poor. 65 out of 1164 reviews
Rating 2 - Terrible. 19 out of 1164 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Stayed 1 night in Jun 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Stayed 1 night in May 2025

4/10 Poor

MINORI

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.
Stayed 2 nights in May 2025

8/10 Good

Alfred Kun Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Roland

Travelled with partner
Liked: Cleanliness, amenities
Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Stayed 3 nights in Apr 2025

6/10 Okay

Frederic

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.
Stayed 2 nights in May 2025

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bhakti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is amazing for family. There is a private bath you can book, it's worth it.
Stayed 1 night in Apr 2025

4/10 Poor

Masumi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a shuttle bus from station to the hotel. The onsen were great.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Breathtaking Stay at New Akao Hotel in Atami

I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐
Stayed 1 night in Mar 2025

8/10 Good

Fenny

Travelled with family
Liked: Staff & service
Good view ! Can see fire work from hotel
Stayed 1 night in Feb 2025

10/10 Excellent

hwehwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and dinner
Stayed 2 nights in Feb 2025

10/10 Excellent

AKIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Onsen in a huge property

Everything was great, only the parking was quite a walk and costed ¥1000 a night.
Stayed 1 night in Feb 2025

10/10 Excellent

LEE PING YUE

Stayed 1 night in Feb 2025

8/10 Good

Stephen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Onsen and spectacular view!
Stayed 1 night in Feb 2025

10/10 Excellent

Akiyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing view, built on a cliff next to the ocean, with a beautiful interior and Onsen. Best buffet I’ve ever had!
Stayed 1 night in Dec 2024

8/10 Good

Genta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Genta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nobuhito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024