Hotel New Akao

3.5 star property
Comfortable spa hotel, walk to Atami Castle

Choose dates to view prices

Photo gallery for Hotel New Akao

Public bath
Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)
Restaurant
Public bath
Hot springs
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
1993-65 Atami, Atami, 413-8555
  • Popular LocationAtami Castle5 min walk
  • Popular LocationAtami Sun Beach5 min drive
  • Popular LocationMOA Museum of Art6 min drive
  • AirportTokyo (HND-Haneda)111 min drive

Room options

OCEAN Junior Suite (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 68 sq m
  • Sleeps 6
  • 2 Single Beds and 5 Large Single Beds

Horizon Deluxe Triple (Non-Smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

OCEAN Standard Twin (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Superior Twin (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Japanese-style Twin room (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

Horizon Superior Triple (Non-Smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Horizon Deluxe King (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Superior Double (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Horizon Superior King (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Japanese-style room (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Horizon Superior Twin (Non-Smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Japanese A (6Tatami) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 24 sq m
  • Sleeps 2
  • 2 Single Futons

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

OCEAN Japanese B (7.5Tatami) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 28 sq m
  • Sleeps 3
  • 3 Single Futons

OCEAN Japanese D (10Tatami) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 36 sq m
  • Sleeps 5
  • 5 Single Futons

Horizon Pet Room King (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Wardrobe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

OCEAN Japanese E (12+6Tatami) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 53 sq m
  • Sleeps 6
  • 8 Single Futons

Horizon Deluxe Family (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 130 sq m
  • Sleeps 6
  • 11 Single Futons

Horizon Deluxe Twin (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Imperial Suite (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 203 sq m
  • Sleeps 6
  • 4 Large Single Beds and 2 Single Futons

OCEAN Deluxe Twin (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 54 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 53 sq m
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 63 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 53 sq m
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

OCEAN Deluxe Triple (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
In-room safe
  • 55 sq m
  • Sleeps 3
  • 3 Large Single Beds

(OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 6
  • 11 Single Futons

(OCEAN) Junior Suite(Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 2 Single Beds and 4 Single Futons

(HORIZON) Japanese-style Room (Non-smoking) Pets Not Allowed

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

(OCEAN) Japanese E (12+6Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 6
  • 8 Single Futons

(OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 5 Single Futons

(HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

(HORIZON) Superior King (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 1 King Bed

(HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

(OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

  • Sleeps 4
  • 2 Single Beds

(HORIZON) Superior Double (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 1 Double Bed

(OCEAN) Premier Japanese Western(10Tatami+TW)(Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 4 Single Futons and 2 Single Beds

(OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Futons

(HORIZON) Deluxe King (Non-smoking)  Pets Not Allowed

  • Sleeps 2
  • 1 King Bed

(HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

  • Sleeps 4
  • 2 Queen Beds

(OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

(OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

(OCEAN) Standard Twin (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

(HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

(HORIZON) Pet King Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

(HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

(OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3
  • 3 Single Beds

(OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 4 Single Beds and 2 Single Futons

(OCEAN) Deluxe Japanese Western (10Tatami+TW) (Non-smoking) Pets Not Allowed

  • Sleeps 6
  • 2 Single Beds and 5 Single Futons

(OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking) Pets Not Allowed

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

(OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 3
  • 3 Single Futons

Similar properties

About the area

Atami

A family-friendly stay in Atami awaits you at Hotel New Akao. You'll be just steps from Atami Castle and within a 30-minute stroll of Atami Sun Beach. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the karaoke and seasonal outdoor swimming pool as well as access to hot springs and kayaking. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 3.5-property class Atami hotel include MOA Museum of Art and Manazuru Peninsula.

What's nearby

  • Atami Castle - 5 min walk
  • Acao Forest - 12 min walk
  • Kinomiya Shrine - 2 min drive
  • Atami Sun Beach - 5 min drive
  • MOA Museum of Art - 6 min drive

Getting around

  • Yugawara Station - 9 min drive
  • Tokyo (HND-Haneda) - 112 min drive

Restaurants

  • COEDA HOUSE - 12 min walk
  • Restaurant & Sweets 花の妖精 - 4 min walk
  • ほっともっと - 17 min walk
  • 熱海 Muddy Cat - 15 min walk
  • サンレモカフェ - 17 min walk

About this property

Hotel New Akao

Comfortable spa hotel, walk to Atami Castle
Hotel New Akao offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A seasonal outdoor pool, an arcade/games room, and karaoke are also featured at the family-friendly Hotel New Akao. An area shuttle within 2 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Atami hotel.

  • 350 guestrooms or units
  • 17 levels
  • 2 buildings
  • 3 dining venues
  • Karaoke
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel New Akao offers 350 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 kilometres
  • Area shuttle
  • Free train station pick-up shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Uncovered parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Indoor pool
  • Karaoke
  • Kayaking
  • Seasonal outdoor pool
  • Snorkelling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
A scheduled power outage will take place on June 4, 2024, from 11 AM-3 PM in Ocean Wing and Sparium Nishiki. All facilities that use power, including the lift will not be available, and the hours of operation of the public baths, indoor pool, and other property facilities will be revised during this time. Guests should contact the property for more details.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children
  • Uncovered self-parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • The seasonal pool will open on 01 July and close on 31 August.
  • Hot springs access available from 1:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Royalwing Atami
Royalwing

Frequently asked questions

What is the cancellation policy at Hotel New Akao?

Hotel New Akao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Akao?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hotel New Akao on 30 May 2024 start from AU$251.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Akao?

Yep, Hotel New Akao has an uncovered self car park for JPY 1000 per night.

Are there any beaches close to Hotel New Akao?

The closest beach to Hotel New Akao is Atami Sun Beach (1.4 km).

Is there a spa on site at Hotel New Akao?

Yep, there is an onsite spa at Hotel New Akao.

Does Hotel New Akao have a pool?

Hotel New Akao has a seasonal outdoor pool and an indoor pool. The pool is open from July 01 to August 31.

What luxury perks are available at Hotel New Akao?

Hotel New Akao features a full-service spa, an indoor pool and 3 restaurants.

What makes Hotel New Akao a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel New Akao.

Is Hotel New Akao family-friendly?

You bet! With amenities such as an arcade, laundry facilities and an indoor pool, it's no surprise that Hotel New Akao is a hit with families.

Are there hot tubs in the rooms at Hotel New Akao?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel New Akao serve breakfast?

You bet, buffet brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel New Akao?

No, Hotel New Akao does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Akao?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Akao?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Hotel New Akao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 157 out of 350 reviews" "
Rating 8 - Good. 112 out of 350 reviews" "
Rating 6 - Okay. 55 out of 350 reviews" "
Rating 4 - Poor. 17 out of 350 reviews" "
Rating 2 - Terrible. 9 out of 350 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Masayoshi

Travelled with family
Liked: Cleanliness, amenities
long wait on elevator. 17 floors and we need to go up and down frequently
Stayed 3 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Amy

Travelled with family
Liked: Staff & service, room comfort
Excellent staff, food and amenities
Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again.
Stayed 2 nights in Oct 2023

10/10 Excellent

shunichi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property built on a cliff overlooking the ocean. Consists of two wings, the first is 17 floors and the second is an additional 12 floors above. Buffet with very tasty Japanese food! Onsen experience (public and private). Access to garden and ocean. We did paddle boarding with beautiful views of a cave. Highly recommend this property.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Very few Westerners at the hotel and I have read reviews that it is too Japanese - that's why we loved it! The onsens are incredible - a great variety - from small and quiet to busier with incredible views. We booked half board and enjoyed incredible breakfasts, a wonderful kaiseki dinner, plus an extremely tasty French dinner with delicious steak - and bread (proper bread - which is rare in Japan).
Stayed 2 nights in Jul 2023

10/10 Excellent

B Dau

Travelled with family
Nice View and the staffs are very friendly. I like most about the grand dinner and breakfast the hotel served. When you reserve the hotel, make sure you buy the dinner plan. It will make a lot easier for guests and more time to spend your stay at the hotel. Also, The hotel also provide the shuttle bus between the train station and the hotel. There is a bus line running the whole day that stops at least 15 photo spot including the beach. You have to pay only Yen 250 ($2) for a ride. You can take off wherever you want and you can take on any bus stop. You have to pay again after you take off. My stay was very smooth and I even extended one more night since I can’t enough staying there.
Stayed 1 night in May 2023

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2023

8/10 Good

Teresa

Stayed 1 night in Mar 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was facing the water and was stunning. Both meals I had at the hotel were delicious. Even though I was staying solo I had a great window front table at breakfast!
Stayed 1 night in Feb 2023