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Radisson Hotel, Astana

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Radisson Hotel, Astana

Indoor wedding
Creator video
Exterior
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast available
  • Gym
  • Room service

Explore the area

View map
Sary Arka 4, Astana, 010000
  • Place, Khan Shatyr
    ‪4 min drive‬
  • Place, Bayterek Tower
    ‪5 min drive‬
  • Place, Embassy of the United States, Astana
    ‪7 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, soundproofing

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite

In-room safe, desk, blackout curtains, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Ceiling fan
Separate bath and shower
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Astana

A luxury stay in the heart of Astana awaits you at Radisson Hotel, Astana. Within just a 15-minute stroll, you'll find Kazhimukan Munaitpasov Stadium and Gorky Russian Drama Theatre. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Four Suns can include massages, facials and mani/pedis. The restaurant, Capri, serves international cuisine and is open for breakfast, lunch and dinner. Cigar Bar is the hotel's own bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Business amenities include conference space, a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Saryarka District hotel include Kenesary Khan Monument and Museum of the First President of the Republic of Kazakhstan.

What's nearby

  • Mega Astana Shopping Centre - 2 min drive - 2.0 km
  • Khan Shatyr - 4 min drive - 3.5 km
  • Bayterek Tower - 5 min drive - 5.0 km
  • Embassy of the United States, Astana - 7 min drive - 6.9 km
  • Astana Arena - 8 min drive - 7.7 km

Getting around

  • Astana Railway Station - 14 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive

Restaurants

  • ‪Segafredo Zanetti Espresso - ‬3 min walk
  • ‪Sariarka @ Radisson Hotel - ‬2 min walk
  • ‪Felice - ‬3 min walk
  • ‪Downtown антикафе - ‬9 min walk
  • ‪Capri - ‬2 min walk

About this property

Radisson Hotel, Astana

Luxury hotel with full-service spa and fitness centre
Radisson Hotel, Astana offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A children's pool, a fitness centre, and a sauna are also featured at the luxury Radisson Hotel, Astana. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Astana hotel.

  • 1 building
  • 181 guestrooms or units
  • 18 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Radisson Hotel, Astana offers 181 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Astana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Four Suns has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 7,920 to 7,920 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Capri
  • Cigar Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • On the riverwalk

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 11200.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 7920 to 7920 for adults and KZT 0 to 7920 for children
  • Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 11200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Astana Radisson Hotel
Radisson Astana
Radisson Hotel Astana
Astana Radisson
Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Radisson Hotel Astana Nur-Sultan
Hotel Radisson Hotel, Astana Nur-Sultan
Hotel Radisson Hotel, Astana
Radisson Hotel Astana
Radisson Astana
Radisson Hotel Astana Nur-Sultan
Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Hotel Radisson Hotel, Astana Nur-Sultan
Nur-Sultan Radisson Hotel, Astana Hotel
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Radisson Hotel, Astana Hotel Astana

Frequently asked questions

What is the cancellation policy at Radisson Hotel, Astana?

Radisson Hotel, Astana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Radisson Hotel, Astana?

Yep, Four Suns is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Radisson Hotel, Astana have a pool?

Radisson Hotel, Astana has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Radisson Hotel, Astana a romantic place to stay?

1 hot tub and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Radisson Hotel, Astana.

Is Radisson Hotel, Astana family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Radisson Hotel, Astana is a hit with families.

Does Radisson Hotel, Astana serve breakfast?

You bet, buffet brekkie is offered on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Radisson Hotel, Astana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Radisson Hotel, Astana?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Radisson Hotel, Astana?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Radisson Hotel, Astana?

No, only service animals are allowed.

Radisson Hotel, Astana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 49 reviews
Rating 8 - Good. 22 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jakob

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful helpful stuff! Thank you guys so very much!
Stayed 2 nights in Jun 2024

2/10 Terrible

Evgeny, Moscow

Business traveller, Travelled with group
3 adult men were suggested to sleep in one King bed!!! Wow! We were really shocked how unfriendly the check in progress can be!!! The manager at the reception told us that they are lack of twin rooms. We were suggested to use one King bed for three of us!!!!)) Can you really imagine this?!))) By the way, we are are 3 adult men, we are very friendly but we're not eager to sleep all together. I'd like to remind that we payed the room for 3 adults and requested a twin bed and an extra bed.
Stayed 1 night in May 2024

10/10 Excellent

??????

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice place to stay
Stayed 3 nights in Nov 2022

8/10 Good

Reginaldo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel many unexcuseable fails

It is increadeable a 5star hotel and you have to carry your luggage in front of guys that looks should doing this. Also the full paid stay wasn't at system... sad by using Hotels.com
Stayed 2 nights in Jun 2022

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

So-so

Rather disappointing overall, very hot in the room, even with the window open, key card kept not working so I had to go up and down to reception several times.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Disliked: Room comfort

A/c doesn't work but great room service

Went for the advertised staycation. The room service (food) is solid and prompt (<30 minutes). The rooms are as beautiful as they look in the photos and the clerk's speak decent English. My only complaints relate to the water and A/C. When I arrived, the water quit after washing my hands. A technician came to fix it, but it took 30 minutes for the rust to finish running out of the pipes in the bath tub. Even with the A/C on its lowest setting (12 celsius) it never really cooled down the room. This was a major drag and really marred what was otherwise a nice stay in an interesting, convenient location.
Stayed 4 nights in Jun 2020

10/10 Excellent

Alena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 12 nights in Sep 2019

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay at Radisson Astana

Hotel is located beside the bank and near to Astana Park. Breakfast has good selection but would be nice if there can be some variation of the hot food. Room is big and ample space to move around and for those with big luggage. Toilet is big too. Good if there is charging plug beside the bed. Staff were attentive though not all are proficient in English. Nice gesture to accommodate our request for late check as we were on 6pm flight. Guests are able to access World Class fitness centre, a mega fitness centre with classes, gym floor and indoor pool. Will stay at the property again for my next visit.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
it was great but do not tell me what to write when i am doing a voluntary survey
Stayed 1 night in Feb 2019

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is good. I didn’t like that they don’t have their own gym and they use WorldClass club’s facilities which are great but you get a coupon for one time visit per day
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Business travel in Astana

The temperature in my room was very hot even without the heat turned on, but everything else about my stay was lovely. The Radisson is in a good location by the river. The staff were all very friendly and accommodating.
Stayed 1 night in Jan 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel experience

Overall decent hotel experience. Good food (though a bit overpriced), nice gym affiliation. Rooms and hotel in general a bit outdated. Good service overall though.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Clean room, good breakfast, excellent fitness center
Stayed 4 nights in Apr 2018

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay with pleasant and efficient staff. Shirt business trip, therefore not very much to say
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yunlong

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and excellent breakfast.

Great view of the river and/or the city. Excellent breakfast and very friendly staff.