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Neos Hotel

3.0 star property

Photo gallery for Neos Hotel

Reception
Front of property
Reception
Free daily full breakfast
Superior Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$172
includes taxes & fees
8 May - 9 May

Explore the area

View map
Kabanbay Batyra Avenue 45/1, Astana, Astana, 010000
  • Place, Astana Arena
    ‪9 min walk‬
  • Place, Khan Shatyr
    ‪3 min drive‬
  • Place, Bayterek Tower
    ‪3 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | Bathroom

Standard Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Bathroom

Superior Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Astana

Neos Hotel places you in the centre of Astana, connected to the convention centre and within just a 15-minute stroll of Saryarka Velodrome and Alau Ice Palace. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and Swedish massages. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of airport drop-off service. .With a stay at this 3-property class Yesil District hotel, you'll be 1.1 km (0.7 mi) from Astana Arena and 2.6 km (1.6 mi) from KazMunayGaz.

What's nearby

  • Saryarka Velodrome - 2 min walk - 0.2 km
  • Astana Arena - 9 min walk - 0.8 km
  • MEGA Silk Way - 3 min drive - 3.1 km
  • Khan Shatyr - 3 min drive - 2.7 km
  • Bayterek Tower - 3 min drive - 2.7 km

Getting around

  • Astana Railway Station - 30 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 22 min drive

Restaurants

  • ‪Aula - ‬2 min drive
  • ‪Fuller’s Botanical Garden - ‬2 min drive
  • ‪Пинта Bar & Grill Akmeshit - ‬18 min walk
  • ‪Coffee Addict - ‬2 min drive
  • ‪Roots - ‬18 min walk

About this property

Neos Hotel

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The business-friendly Neos Hotel also features spa services, coffee/tea in common area, and dry cleaning/laundry services. Free self parking is available.

This 3-star Astana hotel is smoke free.

  • 36 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Neos Hotel offers 36 accommodations with air conditioning. Smart televisions come with satellite channels. Bathrooms include a bath.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Similar properties

Free daily full breakfast
Best Western Plus Astana
Yesil District
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 208 reviews
The price is AU$147
includes taxes & fees
24 Apr - 25 Apr
Best Western Plus Astana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Neos Hotel Hotel
Neos Hotel Astana
Neos Hotel Hotel Astana

Frequently asked questions

What is the cancellation policy at Neos Hotel?

Neos Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neos Hotel?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Neos Hotel on 8 May 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neos Hotel?

Yep, Neos Hotel has a free self car park.

Is there a spa on site at Neos Hotel?

There's no onsite spa, but this property does offer services like Swedish massages.

Does Neos Hotel serve breakfast?

Yeah, free full brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Neos Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day for a fee.

Is there a bar or restaurant at Neos Hotel?

Yep, you can grab a meal at Neos Hotel's onsite restaurant.

What time are check-in & check-out at Neos Hotel?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Neos Hotel?

No, pets are not allowed.

Neos Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Randa, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient distance from the conference center
Stayed 8 nights in Aug 2025

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel. Very quiet. Good breakfast. Easy transportation with taxis to conference center, restaurants, and tourist sites. Would definitely stay again if I get back to Astana
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a gem. Friendly, helpful staff, a great gym, good breakfast, and nice rooms. I will visit them again when I'm next in Astana.
Stayed 5 nights in May 2025

6/10 Okay

Cillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very comfortable bed, nice shower. Only issues were the breakfast not being good, and the curtains in the room weren’t big enough to cover the windows.
Stayed 6 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aliya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Good breakfast. Clean and tidy rooms.
Stayed 2 nights in May 2024

10/10 Excellent

alberto filippo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025