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Neos Hotel

3.0 star property
Hotel in Astana with free breakfast and 24-hour front desk

Photo gallery for Neos Hotel

Reception
Standard Room | Bathroom
Standard Room
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The current price is AU$186
includes taxes & fees
20 June - 21 June

Explore the area

Map
Kabanbay Batyra Avenue 45/1, Astana, Astana, 010000
  • Astana Arena
    ‪14 min walk‬
  • Bayterek Tower
    ‪3 min drive‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪7 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | Bathroom

Standard Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Electric kettle
Satellite channels
Wardrobe
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Bathroom

Superior Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Electric kettle
Satellite channels
Wardrobe
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Electric kettle
Satellite channels
Wardrobe
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Astana

Neos Hotel places you steps from Saryarka Velodrome and within a 15-minute stroll of Alau Ice Palace. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .This hotel has free WiFi in public areas and a 24-hour front desk. Other amenities include a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Each morning free full breakfast is offered between 7:00 AM and 10:30 AM. .With a stay at this 3-property class Yesil District hotel, you'll be 1.1 km (0.7 mi) from Astana Arena and 2.6 km (1.6 mi) from KazMunayGaz.

What's nearby

  • Astana Arena - 14 min walk - 1.2 km
  • Bayterek Tower - 3 min drive - 2.7 km
  • Kazakhstan Central Concert Hall - 3 min drive - 2.7 km
  • EXPO 2017 - 4 min drive - 3.5 km
  • The US Embassy and the Consulate in Kazakhstan - 7 min drive - 6.1 km

Getting around

  • Astana Railway Station - 30 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 22 min drive

Restaurants

  • ‪Baoli Lounge & Cafe Nur-Sultan - ‬19 min walk
  • ‪Marcello - ‬3 min drive
  • ‪Caffe Latte - ‬9 min walk
  • ‪resPUBlika - ‬2 min drive
  • ‪Costa Coffee - ‬19 min walk

About this property

Neos Hotel

Hotel in Astana with free breakfast and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. Free self parking is available.
  • 36 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Dining venue
Neos Hotel offers 36 accommodations with air conditioning. Smart televisions come with satellite channels. Bathrooms include a bath.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Russian

Similar properties

Exterior

Hampton by Hilton Astana Triumphal Arch

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 57 reviews
The price is AU$120
includes taxes & fees
7 July - 8 July
Hampton by Hilton Astana Triumphal Arch

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Neos Hotel Hotel
Neos Hotel Astana
Neos Hotel Hotel Astana

Frequently asked questions

What is the cancellation policy at Neos Hotel?

Neos Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neos Hotel?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at Neos Hotel on 20 June 2025 start from AU$186.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neos Hotel?

Yep, Neos Hotel has a free self car park.

Does Neos Hotel serve breakfast?

Yeah, free full brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Neos Hotel?

No, Neos Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Neos Hotel?

Yep, you can grab a meal at Neos Hotel's onsite restaurant.

What time are check-in & check-out at Neos Hotel?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Neos Hotel?

No, pets are not allowed.

Neos Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a gem. Friendly, helpful staff, a great gym, good breakfast, and nice rooms. I will visit them again when I'm next in Astana.
Stayed 5 nights in May 2025

6/10 Okay

Cillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very comfortable bed, nice shower. Only issues were the breakfast not being good, and the curtains in the room weren’t big enough to cover the windows.
Stayed 6 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aliya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Good breakfast. Clean and tidy rooms.
Stayed 2 nights in May 2024

10/10 Excellent

alberto filippo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025