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Crystal Hotel Asmara

3.0 star property
Hotel in Asmara with 24-hour front desk and restaurant

Photo gallery for Crystal Hotel Asmara

Restaurant
Dining
Front of property
View from property
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
Bihat Street No. 17, Asmara
  • Bowling Alley
    ‪13 min walk‬
  • University of Asmara
    ‪14 min walk‬
  • Enda Mariam Orthodox Cathedral
    ‪18 min walk‬
  • Asmara (ASM-Asmara Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
TV
Ceiling fan
Bidet
Shower/bath combination
Private bathroom
Minibar
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

Highlights

Air conditioning
TV
Ceiling fan
Bidet
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

Highlights

Air conditioning
TV
Ceiling fan
Bidet
Shower/bath combination
Private bathroom
Minibar
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Asmara

At Crystal Hotel Asmara you'll be within just a 10-minute stroll of Harnet Avenue and Opera House. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and luggage storage. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Asmara hotel include Ministry of Education and Former Governor's Palace.

What's nearby

  • Opera House - 3 min walk - 0.3 km
  • Former Governor's Palace - 5 min walk - 0.4 km
  • Bowling Alley - 13 min walk - 1.1 km
  • University of Asmara - 14 min walk - 1.2 km
  • Enda Mariam Orthodox Cathedral - 18 min walk - 1.5 km

Getting around

  • Asmara (ASM-Asmara Intl.) - 14 min drive

Restaurants

  • ‪Cafe Atrium - ‬4 min drive
  • ‪Dolce Vita - ‬10 min walk
  • ‪Al Sicomoro Restaurant - ‬2 min drive
  • ‪Alba Bistro - ‬6 min walk
  • ‪Ararat - ‬19 min walk

About this property

Crystal Hotel Asmara

Hotel in Asmara with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Crystal Hotel Asmara also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3-star Asmara hotel is smoke free.

  • 35 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crystal Hotel Asmara offers 35 air-conditioned accommodations with minibars and a safe. Cable televisions are provided.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Hotel Asmara Palace

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
3.9 out of 5, Good, 17 reviews
The price is AU$265
includes taxes & fees
12 Sept - 13 Sept
Hotel Asmara Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Crystal Asmara
Crystal Hotel Asmara Hotel
Crystal Hotel Asmara Asmara
Crystal Hotel Asmara Hotel Asmara

Frequently asked questions

What is the cancellation policy at Crystal Hotel Asmara?

Crystal Hotel Asmara offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crystal Hotel Asmara?

Yep, Crystal Hotel Asmara has a free self car park.

Is there a free airport shuttle available at Crystal Hotel Asmara?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Crystal Hotel Asmara?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crystal Hotel Asmara?

Check-in begins at 1:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Crystal Hotel Asmara?

No, pets are not allowed.

Crystal Hotel Asmara Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 9 out of 52 reviews
Rating 4 - Poor. 5 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

freweini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Hotel offers a convenient location, and the staff are notably friendly, contributing to a positive experience overall.
Stayed 2 nights in May 2025

10/10 Excellent

freweini

Stayed 2 nights in May 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Yodit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Cindy

Liked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Liliana, GARLAND

Disliked: Staff & service, property conditions & facilities
Too expensive for what it is. Rude and unhelpful staff. They treated me like they were doing me a favor. The wifi is non existent. Location is great. The rooms DO NOT HAVE A/C or a fan. During the day the room is ridiculously hot.
Stayed 3 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Stayed 2 nights in Sep 2024

10/10 Excellent

Shiferaw

Liked: Property conditions & facilities
Good
Stayed 10 nights in Apr 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property staff and space was excellent. Helpful staff and very clean. It was so safe and many places to see by foot! Beautiful city and we were right at the core.
Stayed 10 nights in Jul 2023

8/10 Good

David, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Asmara, walkingdistanceto almosteverythingtou want to see in the city. Definitely try to get a room with a front balcony overlooking the Customs Building across the street and the Embassy of Türkiye to the right (I had room 201). Wi-Fi is available (but expect a very slow connection). Included breakfast is good, made to order omelet with strong coffee and fresh juice. Hot water in the shower and bathroom, small mini-fridge, comfortable bed, very friendly English-speaking reception, make for a good mid-range budget option. I booked and prepaid on Expedia, making it hassle free once in Asmara, and saving my cash for the restaurants and bars in Asmara. Reception can change USD at the normal government rate 15 nakfa to 1 USD. I actually walked to and from the airport, and it takes about one hour. Don't miss Ghibabo Restaurant nearby for 15 nakfa Asmara beer and traditional food like kitfo (tasty pizzas, too). Recommended hotel!
Stayed 2 nights in May 2023

10/10 Excellent

kwendeche

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great service! Convenient to all sites.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful and the hotel's in a great location. Only downside is that the room isn't well soundproofed, so noise from the corridor could be loud.
Stayed 3 nights in Dec 2019

8/10 Good

SteveB, UK

Liked: Cleanliness, staff & service
The best choice in Asmara. Great location in the center of town. Very good, friendly and attentive service. Very clean room and hence a very good stay. Given the financial and investment situation in Eritrea, it is unsurprising that the rooms are a little spartan but that is no criticism of the hotel. I would definitely return to the Crystal.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & friendly. Arrived morning of 7th October with room confirmation from Expedia for 19 days. I was shocked to be told they did not know of this booking and that they had a room for only two days!! I was very disappointed about this state of affairs. Sadly wi fi was not working and could not tell Expedia of my status. On the second day of my stay I was told I could stay for the booked 19 days and they apologised for the imperfect info I was given day before!! So the first two days were hair raising not knowing what I could do about it.
Stayed 19 nights in Oct 2019

10/10 Excellent

Rahwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very happy with 2 week stay at crystal hotel. Service provided was excellent and the staff especially receptionists, waitresses and housekeepers were exceptionally friendly, approachable and always greeted us kindly. Hotel is in the perfect location, very close to Asmara city center. My family really enjoyed their stay at Crystal hotel this summer, July 2019 Rahwa
Stayed 14 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent tourist hotel in Asmara

Perfectly adequate hotel for Asmara. Needed a hotel our first night and stayed at the Crystal. Relocated to another property for the rest of our stay, but Crystal was fine for one night.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no credit cards accepted anywhere in Eritrea. Hotel either takes US dollars, Euros or local currency. There is no elevator at this hotel. The restaurant is excellent with cheap prices. Shuttle service is excellent but is not cheap.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Patrick, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and helpful. The location is great for walking.
Stayed 5 nights in Apr 2019

8/10 Good

Ravi

Liked: Cleanliness, staff & service, room comfort
Hotel is basic but has all you need. Walkable distant to many sites. Overpriced, but no more so than other hotels in Asmara. If we go again to the city we will stay in the same hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I travelled to Asmara Dec/19/2018 with my two brothers and we staid in crystal hotel for two weeks and I cannot express my happiness enough about the hotel from the bell man Mr habte all the receptions helen, tsega to the owner Mr Daniel every one of them where pleasant and very nice people. the only thing I would like to mention is water was very slow in the bathroom I was having hard time taking a shower especially at night. I would recommend this hotel to everybody who is travelling to Asmara. Hope to see everybody again soon.
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very near to the centre of town. 5 minutes from central strip and close to many attractions
Stayed 7 nights in Dec 2018