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Renaissance Asheville Downtown Hotel

3.5 star property
Hotel with a restaurant, 6-minute walk to Buncombe County Courthouse

Photo gallery for Renaissance Asheville Downtown Hotel

View from property
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
The current price is AU$198
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
31 Woodfin Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪7 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Place, University of North Carolina at Asheville
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Frette Italian bed sheets
Blackout curtains
Sofa bed - double
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
Premium bedding
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
Premium bedding
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
Air-conditioning
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Hypo-allergenic bedding available
Pillowtop mattress
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

Renaissance Asheville Downtown Hotel places you in the centre of Asheville, within just a 10-minute stroll of Buncombe County Courthouse and within 30 minutes of Grey Eagle. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The restaurant, Writers Bistro, serves American cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 8085 square feet (751 square metres) of event facilities include 12 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .With a stay at this Downtown Asheville hotel, you'll be 2.3 km (1.4 mi) from University of North Carolina at Asheville and 4 km (2.5 mi) from Asheville Mall.

What's nearby

  • Harrah's Cherokee Center - Asheville - 7 min walk - 0.7 km
  • The Orange Peel - 12 min walk - 1.1 km
  • Grey Eagle - 2 min drive - 2.3 km
  • University of North Carolina at Asheville - 3 min drive - 2.4 km
  • Biltmore Estate - 9 min drive - 9.6 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Korean House - ‬4 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Twisted Laurel Downtown Asheville - ‬4 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Writer's Bistro @ The Renaissance - ‬1 min walk

About this property

Renaissance Asheville Downtown Hotel

Hotel with a restaurant, 6-minute walk to Buncombe County Courthouse
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8085 square feet (751 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Renaissance Asheville Downtown Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Asheville hotel is smoke free.

  • 1 building
  • 278 guestrooms or units
  • 12 levels
  • 8085 sq ft of conference space
  • 751 sq. m of conference space
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Asheville Downtown Hotel offers 278 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 48-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Meeting facility
DoubleTree by Hilton Asheville Downtown
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,010 reviews
The price is AU$221
includes taxes & fees
16 Nov - 17 Nov
DoubleTree by Hilton Asheville Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour gym
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (8,085 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 per person
  • Uncovered self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Frequently asked questions

What is the cancellation policy at Renaissance Asheville Downtown Hotel?

Renaissance Asheville Downtown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Asheville Downtown Hotel?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Renaissance Asheville Downtown Hotel on 23 Nov 2025 start from AU$198.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Asheville Downtown Hotel?

Yep, Renaissance Asheville Downtown Hotel has a secured uncovered self car park with in/out privileges for USD 25 per day.

What makes Renaissance Asheville Downtown Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Renaissance Asheville Downtown Hotel.

Does Renaissance Asheville Downtown Hotel serve breakfast?

You bet, buffet brekkie is served on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Asheville Downtown Hotel?

No, Renaissance Asheville Downtown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Asheville Downtown Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Asheville Downtown Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my three nights; price point, staff service, just the whole vibe of a busy hotel. I only really marked down a category because the place has a somewhat dated but sophisticated feel to it (spacious rooms with lovely views with ‘popcorn style ceilings’) … Generous room service was nice (lots of towels) and even fun to just people-watch in the grand lobby and listen to the front-desk staff accommodate just about every customer; this place goes above & beyond! Highly recommend a stay here while in downtown Asheville! Robert
Stayed 3 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Romina, DORAL

Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel stay with friendly helpful staff and clean, comfortable and quiet rooms. And it’s walkable to the main streets of downtown Asheville which makes it an ideal hotel to stay at. It’s location can’t be beat.
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I was there for our 1st honeymoon and 3rd anniversary because wasn't able to go have one due death and illness in both sides of our families. We had such a a wonderful and beautiful experience thay we could ever hope for!! We will be returning soon. Everyone at the hotel was super nice, genuine, and gracious to us while we were there. I would dare give this experience less than a five. The should have ten stars! If no one else will, my husband and I sure will!! Overall great experience overall! Thank you all so much for making our extra wonderful and beautiful one! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐We can't wait to come back and explore and experience more of this wonderful city❤️❤️
Restaurant nearby. Awesome owner by the way. Please check home out.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Bartow

Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband & I love mostly all Renaissance hotels, but the Asheville location is especially nice!
Stayed 1 night in Jul 2025

10/10 Excellent

Shirley

Travelled with group
Room was clean! Beds were great
Stayed 2 nights in Jul 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very beautiful
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2025

6/10 Okay

Staci

Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Dianna, Hendersonville

Disliked: Property conditions & facilities
No pool, no fireworks.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, JOHNSON CITY

Stayed 1 night in Jun 2025

8/10 Good

Dan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is well beyond needing a remodel, it should probably be torn down. This is because it is so functionally obsolete that it would be more economical to replace the existing structure. While clean and comfortable, it just cannot get away from the fact it can’t compete with modern properties. It is an abomination that they charge premium rates for a run down obsolete property without a working pool or decent bar or restaurant. Anyone who travels knows that this place thinks it’s still in its glory days of the 1980’s. It is not. Everyone I talked with felt the same, disappointed, surprised at the price and are not coming back.
Stayed 3 nights in Jun 2025

8/10 Good

Amanda, Reno

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Roger, Marco Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were a "cut avove".
Stayed 2 nights in Jun 2025

10/10 Excellent

Calvin

Business traveller, Travelled with partner
Staff was amazing
Stayed 3 nights in Jun 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities
We liked its proximity to downtown, and the bed was very comfortable. The HVAC unit in the room was on the border of being too noisy, and the bar was lacking basic mixtures for cocktails.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice visiting such a cute and friendly town! The hotel is in a perfect location but it needs a big renovation especially rooms and bathrooms!
Stayed 3 nights in May 2025

8/10 Good

Samantha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Not as nice as other renaissance hotels but good enough. Elevators were horribly slow, not sure if they were being worked on. This spot doesn’t use Aveda which I would expect. Very walkable to downtown.
Stayed 2 nights in May 2025

10/10 Excellent

Frederick Jihan, Los Angeles

Stayed 1 night in May 2025