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Hôtel-Résidence Alaia

3.0 star property

Photo gallery for Hôtel-Résidence Alaia

A white building with green shutters and balconies, outdoor seating, and a clear sky.
A modern living room with a round table, two chairs, a lamp, and a door leading to an outdoor patio with a brick floor and outdoor furniture.
A hotel room with a bed, bedside table, lamp, and a TV mounted on the wall.
A balcony with a table set for two, overlooking a mountainous landscape.
A modern kitchen with a built-in microwave, a sink, and a dining area with a chair and table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
The current price is AU$143
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
Route d'Arraioa, Ascain, Pyrenees-Atlantiques, 64310
  • Place, Le Train de La Rhune
    ‪5 min drive‬
  • Place, Chantaco Golf Club
    ‪13 min drive‬
  • Place, Port de Saint-Jean-de-Luz
    ‪15 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪27 min drive‬

Room options

View all photos for Family Double Room

A bedroom with a bed, a wardrobe, and a hallway leading to another room.

Family Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio

A hotel room with a bed, a desk with a chair, a microwave, and a TV.

Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A neatly made bed with two pillows, a wooden headboard, bedside lamps, and a nightstand with a remote control.

Double Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, bedside table, lamp, and a small table with a chair.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A hotel room with a bed, bedside table, lamp, and a TV mounted on the wall.

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A bedroom with a stone wall, a bed, a bench, a chair, and two bedside lamps.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

A modern kitchen with a dining area, wooden cabinets, and a view of the outside.

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Double Room

A bedroom with a bed, two bedside lamps, a window with curtains, and a view of buildings outside.

Family Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for One-Bedroom Apartment

Soundproofing, iron/ironing board (on request), free WiFi

One-Bedroom Apartment

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

About the area

Ascain

At Hôtel-Résidence Alaia, you'll be 3.5 km (2.2 mi) from Le Train de La Rhune and 5.2 km (3.3 mi) from Chantaco Golf Club. Highlights at this hotel include free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a terrace and free newspapers in the lobby. Plus you'll find multilingual staff and a banquet hall. Each morning self-service breakfast is served between 8:00 AM and 10:00 AM. .In proximity to this 3-property class Ascain hotel you'll find Cote des Basques.

What's nearby

  • Le Train de La Rhune - 5 min drive - 3.9 km
  • Chantaco Golf Club - 13 min drive - 6.3 km
  • Port of Saint-Jean-de-Luz Ciboure - 14 min drive - 8.4 km
  • Port de Saint-Jean-de-Luz - 15 min drive - 8.7 km
  • St-Jean-de-Luz Beach - 15 min drive - 8.7 km

Getting around

  • Guethary Station - 14 min drive
  • Biarritz (BIQ-Pays Basque) - 28 min drive

Restaurants

  • ‪Kako Etxea - ‬9 min drive
  • ‪Des Chasseurs - ‬4 min walk
  • ‪Etxe Nami - ‬9 min drive
  • ‪Restaurant Eguzki - ‬4 min drive
  • Restaurante Larun Gain

About this property

Hôtel-Résidence Alaia

Hôtel-Résidence Alaia offers its guests a terrace, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Ascain hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hôtel-Résidence Alaia offers 16 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. 80-cm flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

Similar properties

Front of property
Hôtel du Pont d'Ascain
Ascain
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Breakfast available
4.0 out of 5, Very good, 355 reviews
The price is AU$122
includes taxes & fees
1 Sept - 2 Sept
Hôtel du Pont d'Ascain

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10.50 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 8.5 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 350 per week
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 10.50 per person
  • Pet fee: EUR 8.5 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, ANCV Chèques-vacances, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel-Résidence Alaia Hotel Ascain
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia Hotel Ascain

Frequently asked questions

What is the cancellation policy at Hôtel-Résidence Alaia?

Hôtel-Résidence Alaia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel-Résidence Alaia?

As of 9 Aug 2026, prices found for a 1-night stay for 2 adults at Hôtel-Résidence Alaia on 6 Sept 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel-Résidence Alaia?

Yep, Hôtel-Résidence Alaia has a free self car park.

Are there any beaches close to Hôtel-Résidence Alaia?

The closest beach to Hôtel-Résidence Alaia is Cote des Basques (15 km).

Does Hôtel-Résidence Alaia serve breakfast?

Yeah, self-service breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hôtel-Résidence Alaia?

No, Hôtel-Résidence Alaia does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel-Résidence Alaia?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Hôtel-Résidence Alaia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 145 reviews
Rating 8 - Good. 39 out of 145 reviews
Rating 6 - Okay. 11 out of 145 reviews
Rating 4 - Poor. 1 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nivel and cozy hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place clean up to date. We had lovely view from 3rd floor. Convenient for walking to local restaurants.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Friendly staff, nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was spotlessly clean and very comfortable.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a quick stopover, room was tastefully decorated and comfortable. Location is excellent and we would return.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Christian

Liked: Staff & service, amenities, property conditions & facilities
A place to stay.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night was not enough..

Very good hotel nestled at the hoot of La Rhune , great walks in the area and friendly service, excellent breakfast
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience plus value

A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Roni

Liked: Cleanliness, amenities, property conditions & facilities
A different style of checking in. They send you a code thru email for door as there is no one to check you in but once we figure it out, it was easy.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Alan

Disliked: Property conditions & facilities, room comfort

Disappointing stay at Ascain.

We stayed in a double room which was basic with rudimentary self catering facilities which were in need of a refresh. Although the receptionist who checked us in was friendly and helpful, for the majority of our stay there was no-one behind the reception desk.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and comfortable, very friendly staff. Reason for a 4 not a 5 is if you have a downstairs room the soundproofing isnt awful but isnt great including hearing the drains from upstairs and general moving around. Might not be the same in all rooms.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Athena

Liked: Cleanliness, property conditions & facilities
The place was quaint, in the middle of a quiet village that was all closed up at 8pm when we arrived. We found it strange to have the toilet separate from sink; and no matter what we did we had no wifi and very spotty telephone connectivity. Pls note that the front desk closes at 7pm which, while listed, it is not highlighted. We received notice of how to check in after hours, 2 days after our check in… thank goodness the host was very gracious.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jean luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était très propre un petit déjeuner très copieux,le personnel a été très sympathique à l’écoute et au service de sa clientèle. À citer en exemple.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oui des restaurants sympathique
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Géraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un endroit tres charmant. La chambre etait superbe .le lit est grand tres confortable, la salle de bain niquel. Ont a pris le petit déjeuner en supplément et ont ne regrette pas il y avait largement de quoi faire.j'y retourné avec grand plaisirs .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
L hôtel est idéalement placé au cœur du village. Le cadre est très agréable ainsi que la chambre. Le personnel est très sympathique et professionnel. Je recommande cet établissement !
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre, personnel accueillant
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Lena

Liked: Cleanliness, staff & service
Disliked: Amenities
La chambre est propre et confortable ainsi que la literie ! Cependant nous avions la chambre standard au rdc qui donne côté rue et l’insonorisation est très mauvaise, désagréable si l’on a le sommeil léger
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO PROBAMOS EL DESAYUNO, NO ESTABA INCLUIDO
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre spacieuse petit déjeuner excellent personnel ageable
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities
Accueil agréable et chambre parfaite, petit déjeuné complet. Je recommande.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiens refusés dans la salle restauration
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très spacieuse très bon confort Avec salle de bain et wc séparé Petit déjeuner sucré salé. En Buffet varié
Stayed 2 nights in Jun 2025