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Hôtel-Résidence Alaia

3.0 star property

Photo gallery for Hôtel-Résidence Alaia

Double Room
Apartment, 2 Bedrooms
Apartment, 1 Bedroom | Private kitchen
Interior entrance
Superior Apartment, 1 Bedroom | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
The current price is AU$116
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
Route d'Arraioa, Ascain, Pyrenees-Atlantiques, 64310
  • Place, Le Train de La Rhune
    ‪4 min drive‬
  • Place, Chantaco Golf Club
    ‪10 min drive‬
  • Place, Port de Saint-Jean-de-Luz
    ‪13 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪27 min drive‬

Room options

View all photos for Studio

Studio

Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Private kitchen

Superior Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 2
  • 1 Double Bed

About the area

Ascain

At Hôtel-Résidence Alaia, you'll be 3.5 km (2.2 mi) from Le Train de La Rhune and 5.2 km (3.3 mi) from Chantaco Golf Club. Highlights at this hotel include free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a terrace and free newspapers in the lobby. Plus you'll find multilingual staff and a banquet hall. Each morning self-service breakfast is served between 8:00 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Ascain hotel include Maison Louis XIV and Maison de l'Infante.

What's nearby

  • Le Train de La Rhune - 4 min drive - 3.9 km
  • Chantaco Golf Club - 10 min drive - 5.6 km
  • St-Jean-de-Luz Beach - 13 min drive - 8.1 km
  • Port of Saint-Jean-de-Luz Ciboure - 13 min drive - 8.7 km
  • Port de Saint-Jean-de-Luz - 13 min drive - 8.4 km

Getting around

  • Guethary Station - 14 min drive
  • Biarritz (BIQ-Pays Basque) - 28 min drive

Restaurants

  • ‪Restaurant Eguzki - ‬4 min drive
  • ‪Hotel Arraya - ‬8 min drive
  • ‪Des Chasseurs - ‬4 min walk
  • ‪Logis Hôtel de la Nivelle - ‬10 min drive
  • ‪Café Eskualduna - ‬4 min drive

About this property

Hôtel-Résidence Alaia

Hôtel-Résidence Alaia offers its guests a terrace, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Ascain hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hôtel-Résidence Alaia offers 16 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. 80-cm flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 304 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10.50 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 8.5 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 350 per week
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 10.50 per person
  • Pet fee: EUR 8.5 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, ANCV Chèques-vacances, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel-Résidence Alaia Hotel Ascain
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia Hotel Ascain

Frequently asked questions

What is the cancellation policy at Hôtel-Résidence Alaia?

Hôtel-Résidence Alaia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel-Résidence Alaia?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Hôtel-Résidence Alaia on 29 Mar 2026 start from AU$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel-Résidence Alaia?

Yep, Hôtel-Résidence Alaia has a free self car park.

Are there any beaches close to Hôtel-Résidence Alaia?

The closest beach to Hôtel-Résidence Alaia is St-Jean-de-Luz Beach (6.1 km).

Does Hôtel-Résidence Alaia serve breakfast?

Yeah, self-service breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hôtel-Résidence Alaia?

No, Hôtel-Résidence Alaia does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel-Résidence Alaia?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Hôtel-Résidence Alaia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 132 reviews
Rating 8 - Good. 38 out of 132 reviews
Rating 6 - Okay. 10 out of 132 reviews
Rating 4 - Poor. 1 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Friendly staff, nice
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was spotlessly clean and very comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and comfortable, very friendly staff. Reason for a 4 not a 5 is if you have a downstairs room the soundproofing isnt awful but isnt great including hearing the drains from upstairs and general moving around. Might not be the same in all rooms.
Stayed 2 nights in Apr 2025

6/10 Okay

Athena

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place was quaint, in the middle of a quiet village that was all closed up at 8pm when we arrived. We found it strange to have the toilet separate from sink; and no matter what we did we had no wifi and very spotty telephone connectivity. Pls note that the front desk closes at 7pm which, while listed, it is not highlighted. We received notice of how to check in after hours, 2 days after our check in… thank goodness the host was very gracious.
Stayed 1 night in Apr 2025

6/10 Okay

Alan

Disliked: Property conditions & facilities, room comfort

Disappointing stay at Ascain.

We stayed in a double room which was basic with rudimentary self catering facilities which were in need of a refresh. Although the receptionist who checked us in was friendly and helpful, for the majority of our stay there was no-one behind the reception desk.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A different style of checking in. They send you a code thru email for door as there is no one to check you in but once we figure it out, it was easy.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience plus value

A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room
Stayed 1 night in Oct 2023

10/10 Excellent

Frances

Stayed 1 night in Jun 2023

10/10 Excellent

Christian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A place to stay.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a quick stopover, room was tastefully decorated and comfortable. Location is excellent and we would return.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the room was clean and tidy.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, we had a studio which was great for making own breakfasts and drinks we did have one or two meals in but the restaurants in Ascain serve good food so we ate out most of the time. We travelled by train to St Jean de Luz and then used the local bus to get about very good service. The staff at Hotel-Résidence Alaia were so welcoming and very helpful. We will definitely visit again.
Stayed 10 nights in Jun 2018

10/10 Excellent

Machiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bronwyn, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty village location

Very comfortable bed. Spotless room. Wonderful to have a fridge and kettle in the room. This is off the beaten track and you need your own transport. It is close to the train to La Rhune

10/10 Excellent

michel

Stayed 1 night in Nov 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO PROBAMOS EL DESAYUNO, NO ESTABA INCLUIDO
Stayed 6 nights in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre spacieuse petit déjeuner excellent personnel ageable
Stayed 2 nights in Nov 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities
Accueil agréable et chambre parfaite, petit déjeuné complet. Je recommande.
Stayed 1 night in Nov 2025

8/10 Good

Rémi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiens refusés dans la salle restauration
Stayed 4 nights in Oct 2025

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Stayed 1 night in Sep 2025

6/10 Okay

Karine

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025