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Hotel Best Tenerife

Property class: 4

Photo gallery for Hotel Best Tenerife

A swimming pool with a waterfall feature, surrounded by palm trees and a clear blue sky.
A modern spa area with a pool, a separate shower area with pebbles, and a towel rack.
A rooftop pool area with a hot tub, lounge chairs, and a view of the ocean.
A hotel entrance with a modern design, palm trees, and a clear sky.
A buffet with various food items and a seating area with chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$347
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
Avenida de Antonio Dominguez, 6, Playa de las Americas, Arona, Tenerife, 38660
  • Place, Estadio Antonio Domínguez Alfonso
    ‪5 min walk‬
  • Place, Playa de las Américas
    ‪8 min walk‬
  • Place, Veronicas Strip
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪19 min drive‬

Room options

View all photos for Standard Room (2 adults)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room (2 adults)

9.0 out of 10
Wonderful
(17 reviews)
  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (2 adults + 1 child)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room (2 adults + 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (3 adults)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room (3 adults)

  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (2 adults + 2 children)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room (2 adults + 2 children)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Pool View (2 adults)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Pool View (2 adults)

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Pool View (2 adults + 1 child)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Pool View (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Pool View (3 adults)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Pool View (3 adults)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Pool View (2 adults + 2 children)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Pool View (2 adults + 2 children)

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room (2 adults)

A hotel room with a desk, two beds, a TV, and a balcony with a view.

Superior Room (2 adults)

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Superior Room (2 adults + 1 child)

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room (3 adults)

A hotel room with a desk, two beds, a TV, and a balcony with a view.

Superior Room (3 adults)

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Pool View (3 adults)

A hotel room with a desk, two beds, a TV, and a balcony with a view.

Superior Room, Pool View (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Pool View (2 adults)

A hotel room with a desk, two beds, a TV, and a balcony with a view.

Superior Room, Pool View (2 adults)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Pool View (2 adults + 1 child)

A hotel room with a desk, two beds, a TV, and a balcony with a view.

Superior Room, Pool View (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Pool View (2 adults + 2 children)

A hotel room with a desk, two beds, a TV, and a balcony with a view.

Superior Room, Pool View (2 adults + 2 children)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a desk, two beds, a TV, and a balcony with a view.

Superior Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Arona

A family-friendly stay in Arona awaits you at Hotel Best Tenerife. Within just a 15-minute stroll, you'll find popular places like Playa de las Américas and Las Vistas Beach. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, Restaurante Buffet, serves international cuisine and is open for breakfast, lunch and dinner. Bar Piano is the hotel's own bar. Enjoy the free kids' club, gym, sauna and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also the convenience of limited parking. .You'll be 2.1 km (1.3 mi) from Siam Park and 3.5 km (2.2 mi) from Fañabé Beach with a stay at this 4-property class Playa de las Américas hotel.

What's nearby

  • Estadio Antonio Domínguez Alfonso - 5 min walk - 0.5 km
  • El Camison Beach - 7 min walk - 0.6 km
  • Las Vistas Beach - 8 min walk - 0.8 km
  • Playa de las Américas - 8 min walk - 0.8 km
  • Veronicas Strip - 12 min walk - 1.0 km

Getting around

  • Tenerife (TFS-Tenerife South) - 16 min drive

Restaurants

  • ‪Cafetaria Plaza - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Hard Rock Cafe Tenerife - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Hotel Best Tenerife - ‬1 min walk

About this property

Hotel Best Tenerife

Some rates at Hotel Best Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Best Tenerife offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Hotel Best Tenerife.

Smoking is allowed in designated areas at this 4-star Arona hotel.

  • 1 building
  • 399 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Best Tenerife offers 399 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, bidets and hairdryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Piano
  • Restaurante Buffet
  • Restaurante Mediterraneo

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Tenerife Arona
Best Tenerife Hotel Arona
Hotel Best Tenerife Arona
Hotel Best Tenerife Hotel
Hotel Best Tenerife Arona
Hotel Best Tenerife Hotel Arona

Frequently asked questions

What is the cancellation policy at Hotel Best Tenerife?

Hotel Best Tenerife offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Best Tenerife?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Best Tenerife on 4 Sept 2026 start from AU$347, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Best Tenerife?

Onsite parking is limited.

Are there any beaches close to Hotel Best Tenerife?

Yep, Hotel Best Tenerife is a short 8-minute walk from Playa de las Américas.

Is there a spa on site at Hotel Best Tenerife?

Yep, there is an onsite spa at Hotel Best Tenerife. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Best Tenerife have a pool?

Hotel Best Tenerife has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from January to December.

What luxury perks are available at Hotel Best Tenerife?

Hotel Best Tenerife features a full-service spa, an outdoor pool and 2 restaurants.

Is Hotel Best Tenerife family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Best Tenerife is a hit with families.

Is there a free airport shuttle available at Hotel Best Tenerife?

No, Hotel Best Tenerife does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Best Tenerife?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Best Tenerife?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Best Tenerife?

No, only service animals are allowed.

Hotel Best Tenerife Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 113 out of 311 reviews
Rating 8 - Good. 117 out of 311 reviews
Rating 6 - Okay. 54 out of 311 reviews
Rating 4 - Poor. 18 out of 311 reviews
Rating 2 - Terrible. 9 out of 311 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Nicola

Pretty good location. Even though all inclusive used breakfast buffet once and never went back ! Say no more. Went out everyday so can not comment on entertainment apart from seemed very laud. Room was very clean everyday
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
We normally stay at the Villa Cortes which is a 5 star hotel in Las Americas. We couldn’t get in so we found a deal here. The hotel is very basic and if you like luxury then this isn’t for you. It’s just a hotel for the masses. The room was spacious and the bathroom was nice, clean and modern and the 12pm check out time is very handy.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

JANETTE

Excellent
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Laura-jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Really happy with the service and entertainment, hotel was clean and nice decor. Really enjoyed our trip here!
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Kentish Cobarlen

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very good for family. The room was clean but there was a strong smell of bleach when we entered. We were a couple spending 2 nights as part of a honeymoon trip. Unfortunately, we did not get any special gesture. The weather was not great during our stay, so did not get to enjoy the pool that much. Seems like the standard of all hotels in that area are mostly overrated. The rate is quite high for the type of facility and quality of food that they serve at the breakfast buffet. For this rate (~€210 a night), I recommend going further from the touristic area as the hotels are much better. Overall the staffs are very nice and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in the Best Tenerife 4 times and it is a perfect location. Pool Views are stunning.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short trip

Lovely room and service for our two night stay.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a good location the hotel itself had everything you needed and was of great standard facility wise help yourself to drinks instead of waiting was heaven
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities
A budget friendly hotel that offers clean rooms in a central location. Staff are friendly and welcoming.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Veselin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff is very friendly especially the lifeguard on the kids pool.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

CONRAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Sun!

A wonderful hotel in a perfect location with incredible staff.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. Clean, comfortable, friendly, good food, good location and just all round good vibe. We upgraded to a superior room with pool view which was definitely worth it.
Stayed 11 nights in Nov 2023
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Staff very friendly and helpful. Staff in restaurant in particular were very efficient.
Verified review

4/10 Poor

Ali

No really good service TV is not working. Sink is blocked.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff easy check in .Bed large and comfortable
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities
Great hotel but rooms in need of an update and the rooftop terrace is awful. We paid for the superior room to gain access to the terrace, looked at it on day one and never visited it again! The main pool area and entertainment was top notch though! Food very repetitive but nice
Stayed 6 nights in Sep 2023
Verified review

6/10 Okay

Flavia

Liked: Property conditions & facilities
Staff at front desk can be rude. Daily cleaning of room was poor. 1st room assigned to us was facing the rubbish bin collection point so balcony was unusable as it stunk of rubbish and wehn asked for room change staff rolled their eyes. Food choices were poor if you dont like sea food.
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Vincent

Liked: Cleanliness
Disliked: Room comfort

No air con during a heatwave

The bedroom in the hotel was excellent and all the staff were very polite and friendly. All the communal areas including the Resturant, reception and piano bar had no air conditioning which during the heatwave was not good. The food in the restaurant was very average for a 4 star hotel.
Stayed 12 nights in Oct 2023
Verified review

6/10 Okay

Elaine

Liked: Staff & service
Disliked: Cleanliness
The first room we were put in was terrible the smell of sewer they tried to cover up with air fresher after 2 days of that I complained so they moved us to another room which was 100 times better!
Stayed 9 nights in Aug 2022
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from staying here fully exclusive. The hotel and staff were excellent, my hotel room had a lot of issues like broken mirror, wood coming cupboard and the patio window had blown so couldn’t really see outside. It was clean though. The food wasn’t great, had difficulty getting something I liked for dinner. Snacks outside my pool were same everyday, burgers, pizza, hot dogs and chips. All drinks were non branded unless you paid extra on top even if all inclusive. Excellent location
Stayed 11 nights in Dec 2023
Verified review

6/10 Okay

Kenneth

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Tired and needs a makeover in areas.

Hotel public areas are well appointed and cared for, foyer and dining area were fine. Our room had a huge patio and a nice big room. As you lived in the room during the week you noticed more and more. Mould in the shower never moved all week. The step out to the balcony was msg and had burst open as did the fridge cupboard. Carpets in the corridor well were worn. No mention when we booked that refurb work was going on in the hotel. Hopefully the start of a big freshen up.
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Adeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel so glad we picked it!

We have just come back from our trip to tenerife and it was fantastic. We were looking at a few hotels and we are so glad we chose this one. The location is fantastic, a few minutes away from the beach, it has a supermarket next door and we did not need to use a taxi or car to go anywhere as all the main spots such as las americas, los cristianos, adeje were all in walking distance. The staff at the hotel were very accommodating and helpful. The hotel itself has a large pool for adults and kids, a nice lounge for sitting, a kids area on the ground floor, a restaurant and a buffet. The only part I would criticise are the lifts, they take forever to come down and although there are 3 lifts they are quite small so if you are on the first or second floor its much faster to just take the stairs. Overall it was a great stay, the rooms were lovely and clean, very spacious with a lovely balcony, we were worried about noise levels but did not have an issue. Cant wait to come again and stay here! Fab!
Lovely stroll from the hotel
Hot drinks from the bar
Hotel at night
Balcony view
Stayed 4 nights in Feb 2023
Verified review

6/10 Okay

karen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in a great location & has really good staff. It’s tired but clean. Rooms really require an upgrade & in my option don’t rate 4*. The sealant round the bath was black, tiles broken & re fixed badly, mirror water damaged, furniture worn & damaged through time as they look like they’ve not attention for at least 15 years. With this said we didn’t spend a lot of time in the room. Bed had good mattress & shower was good which is most important to us. Food: we were HB. There’s an AI option and because of this the food isn’t the best or worst we’ve had so we switched dinner for lunch and ate out most evenings as we don’t like busy AI restaurants where each of us take different time picking food & some have finished eating before one of us even sit down! Pool: it’s fine but very cold! very strict about kids toys. There a waist deep pool which kids can use balls & sinkers but the deeper pool this isn’t allowed. No floats allowed in any of the pools. I wish they would remove towels left unattended before 10am. I hate having to follow suit with others & have towels down by 7.30am to guarantee a sun bed for the day. Many other Spanish hotels do this & it works well. Reception tell you when you check in so no issues & those who still reserve quickly realise their towels are gone! Entertainment: pretty dire to be honest but typical of an AI hotel. A naff English woman singing, crap karaoke….we didn’t bother going any other nights 🙈🙉
Stayed 10 nights in Apr 2023
Verified review

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God stemning og gode faciliteter
Stayed 11 nights in Apr 2026
Verified review

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle expérience dans cet hôtel. On s’y sent tout de suite à l’aise grâce à une équipe souriante et attentive. La chambre était impeccable et le cadre agréable.
Stayed 7 nights in Mar 2026