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Hotel Castillo Real

2.5 star property

Photo gallery for Hotel Castillo Real

Front of property
Coffee service
Lobby sitting area
Hallway
Design Triple Room

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Calle 21 No 15 51, Armenia
  • Place, Quimbaya Gold Museum
    ‪1 min walk‬
  • Place, Bolivar Plaza
    ‪2 min walk‬
  • Place, Parque De La Vida
    ‪5 min drive‬
  • Airport, Armenia (AXM-El Eden)
    ‪33 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Triple Room

Design Triple Room

Design Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

About the area

Armenia

Hotel Castillo Real places you in the centre of Armenia, steps from Quimbaya Gold Museum and within a short 5-minute stroll of Bolivar Plaza. Highlights at this hotel include a restaurant and free daily breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a coffee shop/cafe and laundry facilities. Free English breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of an airport shuttle. .Attractions in proximity to this Armenia hotel include Coffee Park and Cocora Valley.

What's nearby

  • Quimbaya Gold Museum - 1 min walk - 0.0 km
  • Bolivar Plaza - 2 min walk - 0.2 km
  • Parque de Los Fundadores - 5 min drive - 2.2 km
  • Parque De La Vida - 5 min drive - 2.5 km
  • Metropolitan Cultural Convention Centre of Quindío - 12 min drive - 4.7 km

Getting around

  • Armenia (AXM-El Eden) - 24 min drive

Restaurants

  • ‪Frisby - ‬1 min walk
  • ‪La Poderosa - ‬2 min walk
  • ‪San Blass - ‬1 min walk
  • ‪Lucerna - ‬2 min walk
  • ‪Jeno's Pizza - ‬4 min walk

About this property

Hotel Castillo Real

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Castillo Real also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities.

This Armenia hotel is smoke free.

  • 15 guestrooms or units
  • English breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Castillo Real offers 15 accommodations with a safe and free toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 30000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Castillo Real Hotel Armenia
Hotel Castillo Real Armenia
Hotel Castillo Real Hotel
Castillo Real Armenia
Hotel Castillo Real Hotel
Hotel Castillo Real Armenia
Hotel Castillo Real Hotel Armenia

Frequently asked questions

What is the cancellation policy at Hotel Castillo Real?

Hotel Castillo Real offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Castillo Real a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Castillo Real.

Does Hotel Castillo Real serve breakfast?

You bet, free English breakfast is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Castillo Real?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Castillo Real?

Yep, you can grab a meal at Hotel Castillo Real's onsite restaurant.

What time are check-in & check-out at Hotel Castillo Real?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Castillo Real?

No, pets are not allowed.

Hotel Castillo Real Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located at the centre of the town. Also, the staff were eager to help. Unfortunately, when we arrived to the hotel and they didn't have a clue about our reservation. Luckily, there was a cancellation and they could give us a spare room. The staff at reception said that it was not their fault, but an error with the reservation app. I hope they can fix it because otherwise our stay at the hotel was pleasant.

6/10 Okay

Carlos

Liked: Cleanliness, staff & service

Big room, but noisy neighborhood.

On the plus side, the room was big and clean, even come with a balcony. However, the room was equipped with the minimal basic, not tooth brush, nor tooth paste, nor aircon or even a fan. The real downside is that in the city center around a very noise area. I was getting awake often 'cause the noise coming from the street. A suggestion to the hotel is to provide each room with some disposable earplugs.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent. The attention, The room, The service, The place.
Stayed 3 nights in Nov 2019

2/10 Terrible

Fernando

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023